User guide

Additional
TeleVantage Codes
Phone Status Information
You can find out the extension of your phone by
pressing *0. Your Televantage System will tell you your
phone's station number and its current extension.
Hands-free Answering
You can receive or place calls while the phone is off-
hook using hands-free answering. To enable hands-free
answering, press *10 at the dial tone. You will hear
“Hands-free answering is on.” To disable hands-free
answering, press *10 at the dial tone. You will hear
“Hands-free answering is off.” For more information,
please see “Using hands-free answering” in Using
TeleVantage.
Placing Calls to an IP Address
If your TeleVantage system supports placing calls over
the Internet, you can dial an IP address directly from
your phone. First dial your office's access code for
Internet calls, then dial the IP address, entering stars
(*) instead of periods (.).
Call Announcing
With call announcing turned on in your TeleVantage
Client, you can screen incoming calls verbally. Callers
will be prompted for their names with which the sys-
tem will use to announce the call to you. At that point,
Sayson 390/480e P
hones for TeleVantage
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To configure your TeleVantage system to support
Voice-first, your Televantage administrator must first
go to Tools>System Settings>General in Artisoft
TeleVantage Administrator and select “Allowing voice-
first answering.” Then, in the Artisoft TeleVantage
Client:
Please note that the Intercom feature only works in
TeleVantage 5.0 and up. If your 390/480e phone does
not already have the latest programming that supports
Intercom and Voice-first, call Sayson Technologies Ltd.
at 604-730-1842.
Sayson 390/480e P
hones for TeleVantage
22
1. Select Tools>Options>Phone
2. Set Analog phone
type to “Aastra
PowerTouch”
3. Make sure “Message waiting
indicator” is selected.
4. Make sure “Voice-first
answering” is selected.