User guide

6. Enter the extension or (9) + outside number that
you wish to add to the conference
7. Wait for the party to answer and press Conf.In
8. Repeat steps 5 to 7 until you have added all the
desired parties.
Handling Multiple Calls
The following call waiting options can be set in the
Client, allowing you to handle calls more efficiently:
• Turning call waiting off
• Disabling the call waiting beep when you are using
the Client
• Displaying caller ID on your phone on call waiting
Please consult with your TeleVantage system adminis-
trator, or see “Customizing or turning off call waiting”
in Using TeleVantage for more details.
Call Waiting
When you are on a call and another call for you
arrives, you hear the call waiting tone (two short
beeps). Press Callwtg to switch to the incoming
call. The current call is put on hold.
Note: Call waiting is not available when you receive
TeleVantage calls at a remote phone. Therefore, if your calls are
forwarded to an external number, or if a call is sent to an exter-
nal number as a step in a routing list, the call waiting feature is
not available. Please consult “Using TeleVantage at a Remote
Phone” in Using TeleVantage for more information.
Sayson 390/480e P
hones for TeleVantage
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Screen States & Softkeys
Tip: Do not use at the top of the phone to
place callers on hold. This simply mutes the call and
they will not hear any on-hold music connected to
your TeleVantage system.
Parking Calls
To place a call on hold so that it can be retrieved from
another extension, you must park the call. The most
common park method is the System Park. While con-
nected to a call:
1. Press Park
2. Listen for the orbit number
3. Press Hangup
To retrieve the parked call from any extension:
1. Press
Pickup from the idle state screen
2. Press Park, enter the orbit number and press
Done.
Conference Calls
Conference calling is supported for up to seven parties
with the TeleVantage system. While connected to the
first party:
1. Press
Conf
2. Enter the extension or (9) + outside number that
you wish to add to the conference
3. Wait for the party to answer and press
Conf.In to
create the conference or
4. Press Back to cancel the conference and go back to
the original caller
5. To add more members to the conference, press
Add
Sayson 390/480e P
hones for TeleVantage
18