User guide

Sayson 390/480e P
hones for TeleVantage
17
Screen States & Softkeys
To transfer an outside caller to access the voice-
mail system, while connected to the call:
1. Press Transfr
2. Press VMSystem
Consultation
If you wish to place a call on hold and consult with a
third party, you can use the transfer key as well. While
connected to a call:
1. Press Transfr
2. Enter the extension or (9) + outside number that
you wish to transfer to.
3. Wait for the third party to answer
4. Consult with the third party
5. Press Back if you want to disconnect from the
third party and go back to the original caller
6. Or press Hangup to transfer the caller to the third
party
Placing a Call on Hold
To place a call on hold:
1. Press Hold
2. Press Hangup
To retrieve a held call:
1. Press Pickup
2. Press Hold
You can also use this method to switch between your
current call to a call that is on hold.
Transferring Calls
You can transfer calls to:
• Another extension
• Another outside number
• Directly to a voice-mail box, or
• To the system's voicemail
To transfer a call to another extension, while
connected to a call:
1. Press Transfr
2. Press Ext and enter the extension; or
Press NameDir and select the third party by name
3. Press Hangup to complete the transfer; or
Wait for the third party to answer, announce the
transfer, and press Hangup to complete the transfer
To do a Centrex transfer, while connected to a call:
1. Press Transfr
2. Press Centrex
3. Dial the number you wish to transfer to
4. Press Hangup to complete the transfer; or
Wait for the third party to answer, announce the
transfer, and press
Hangup to complete the transfer
To transfer a call to a voice-mail box, while con-
nected to a call:
1. Press Transfr
2. Press VMail
3. Enter the extension number and press
Hangup
Sayson 390/480e P
hones for TeleVantage
16