User Guide

Model 470 User Guide
21
Troubleshooting
or private, you cannot return the
call. Or, the number may require an
area code. Press the EditNum softkey
to edit the number, then press the
Dial softkey.
Why can’t I hear a caller or be
heard?
Increase the receiver or speaker
volume. Make sure the handset cord
is inserted securely into the jack. If
the speaker light is ßashing, the call
is muted; press the a key to turn
mute off; the light will be steady
and not ßashing.
Why does the telephone wob-
ble?
Make sure the cords are routed
properly through the stand, as
indicated in the Installation section.
Check that the stand has been
properly snapped into place.
What does Hold Msg do?
This is an option available with
some Call Waiting
†
services. When
you are on a call, and another call
comes in on Call Waiting, you can
press the Hold Msg softkey to send a
network message to the caller. The
message will ask the caller to hold,
and tell them that you will be with
them shortly. You can then answer
the call at your convenience.
Contact your local telephone
company for activation information.
What does
AA
AA
nn
nn
ss
ss
ww
ww
__
__
CC
CC
WW
WW
or
SS
SS
ww
ww
ii
ii
tt
tt
cc
cc
hh
hh
do?
This is an option available with
some Call Waiting
†
services. These
softkeys allow you to put the
current call on hold, and answer a
Call Waiting call. You can then
switch between calls normally.
Contact your local telephone
company for activation information.
What is a softkey?
There are three keys on both the left
and right side of the display. They
do different things, depending on
the command displayed next to
them. See the section “How do I use
softkeys?” for more information.
†
These services may have different names
in your area. Contact your telephone
company for details.
If you’ve read this owner’s manual and
consulted the Troubleshooting section and still
have problems, please visit our website at
www.aastra.com or call 1-800-574-1611 for
technical assistance.
© Aastra Telecom 2003
D0041-0046-00-00 Rev.00
470 E.book Page 21 Wednesday, May 14, 2003 4:12 PM










