P0802432 02 E 8417UG Page -1 Thursday, March 9, 2000 10:59 AM 8417 Installation and User Guide
P0802432 02 E 8417UG Page 0 Thursday, March 9, 2000 10:59 AM
P0802432 02 E 8417UG Page 1 Thursday, March 9, 2000 10:59 AM Table of Contents Key Descriptions 2 Basic Installation Connecting the handset cord Connecting the line cord when Lines 1 and 2 are on the same line cord.
P0802432 02 E 8417UG Page 2 Thursday, March 9, 2000 10:59 AM Key Descriptions Moveable display Light Left/right arrows Sliding panel Down/up arrows Number card and lens Contrast Directory Sav e Hold Rls Link Redial Dial Conference Line 2 Line 1 Handsfree Mute Handset Volume bar Dial pad Set Options 8 memory keys ∆ Cycles through eight settings to adjust the display contrast. ¢ Allows you to store and access up to 100 numbers and names.
P0802432 02 E 8417UG Page 3 Thursday, March 9, 2000 10:59 AM ‘ Adds a space when entering names in the Directory or in memory keys. Allows you to view status messages on the display. † The unlabeled Set Options key is hidden under the sliding panel. This key gives you access to seven options to customize your telephone. The table below lists the page numbers where these options are described. Options page 1. Change display language 11 2. Set the time and date 11 3. Select the ring tone 12 4.
P0802432 02 E 8417UG Page 4 Thursday, March 9, 2000 10:59 AM Basic Installation This section contains the information you need to install your 8417 telephone. Connecting the handset cord Attach the handset cord . Attach one end of the handset cord to the handset and the other end to the handset jack. Connecting the line cord when Lines 1 and 2 are on the same line cord. 1 Attach the line cord in jack number 1, as shown by 1 .
P0802432 02 E 8417UG Page 5 Thursday, March 9, 2000 10:59 AM Connecting the line cords when Line 1 and Line 2 are on separate line cords 1 2 Attach line cord in jack 1 as shown by 1 . Attach the second line cord in jack 2 as shown by 2 Attach one end of the line cord to jack number 1 and the other end to the wall jack. Attach the second line cord to jack number 2 and the other end to the wall jack. Both line cords are supplied with the telephone.
P0802432 02 E 8417UG Page 6 Thursday, March 9, 2000 10:59 AM Checking your telephone When you first plug in your 8417, you may see a message asking you to make a language selection. Follow the directions on the display to select one of the languages. Your telephone also runs a test to ensure that the line cords are connected properly. If the test fails, the display identifies which line is not connected. Make sure that all connections are fastened securely.
P0802432 02 E 8417UG Page 7 Thursday, March 9, 2000 10:59 AM Desk Mounting Desk Mount Desk Mount Lower the stand into the slots on the base of the telephone, as shown in the desk mount illustration above. Slide the stand back until it clicks into the locked position. The excess line cord fits into the stand of the telephone. Optional Wall Mounting Wall Mount† Wall Mount† Lower the stand into the slots on the base of the telephone, as shown in the wall mount illustration above.
P0802432 02 E 8417UG Page 8 Thursday, March 9, 2000 10:59 AM Basic Features Making a call With the 8417 you can make a regular call or predial a telephone number. Predialing allows you to check the number before it is dialed out. Follow the procedures below to make a regular or predialed call. To make a regular call: 1. 2. To make a predialed call: Lift the handset or press either © or 1. Enter the number using the dial pad. Enter the number using the dial pad. 2.
P0802432 02 E 8417UG Page 9 Thursday, March 9, 2000 10:59 AM Switching between two lines To put a call on hold and make or answer a second call: 1. Make or answer a call on one line. 2. To make or answer a second call on the other line, press the second line key. This automatically puts the original line on hold. 3. To hold one line automatically and speak on the other, press the line keys alternately. 4. To end a call which is not on hold, press ® or hang up.
P0802432 02 E 8417UG Page 10 Thursday, March 9, 2000 10:59 AM Putting a call on mute You can turn OFF the microphone so that the caller can’t hear you but you can still hear the caller. This only works when you are on a handsfree call. To mute a call: 1. Press ©. 2. Without lifting the handset, make a call. 3. To turn off the microphone, press © again. You can hear your caller but your caller cannot hear you. The light beside © flashes. 4. To speak to your caller, press © again.
P0802432 02 E 8417UG Page 11 Thursday, March 9, 2000 10:59 AM Telephone Setup Place your 8417 on a table or hang it on a wall. Then adjust the display. Move the sliding panel over to the right to reveal the Set Options key. Changing the display language For changing business requirements, you may wish to change the language of your display messages. To change the display language: 1. Press the Set Options key. 2. Press – once or press ⁄ to go directly to the item. 3. Press ⁄ to select the language.
P0802432 02 E 8417UG Page 12 Thursday, March 9, 2000 10:59 AM Turning the ringer ON and OFF To turn the ringer ON: To turn the ringer OFF: 1. Press the right side of √. 1. Press the left side of √. 2. Press ¬. 2. Press ¬. 3. Press the right side of √. Continue pressing the right hand side until you reach the desired ring volume. 3. Press the left side of √. Continue pressing the left hand side until the ringer is off. 4. Press ß. 4. Press ß.
P0802432 02 E 8417UG Page 13 Thursday, March 9, 2000 10:59 AM Changing the prime line The prime line is the line that is automatically selected when you lift the handset or press © or ∂. The default setting for prime line is Line 1. You can select either line as your prime line. To change the prime line: 1. Press the Set Options key. 2. Press – six times or press fl to go directly to the item. 3. Press fl to select the prime line.
P0802432 02 E 8417UG Page 14 Thursday, March 9, 2000 10:59 AM Entering Names To program a name, find the dial pad key that has the first character of the name. Keep watching the display as you press the key until that character appears on the display. Press a different dial pad key for the next character. If the next character is on the same key, press ‘to move to the next space. To switch between upper and lower case letters, press ˙.
P0802432 02 E 8417UG Page 15 Thursday, March 9, 2000 10:59 AM Editing in the Directory To edit a number and/or name in the Directory: 1. Press ¢. 2. Press ª to find the item you want to edit. 3. To begin editing, press “. 4. If you do not want to change the number, go to step 5. To backspace and erase digits, press “. To add digits, use the dial pad. 5. Press ß. 6. If you do not want to change the name, go to step 7. To change or add to the name, use “ and the dial pad.
P0802432 02 E 8417UG Page 16 Thursday, March 9, 2000 10:59 AM Memory keys Saving numbers and names in memory keys You can save the numbers and names of your customers, business associates, or anyone you call frequently in 8417’s eight memory keys. You can store more numbers and names in the Directory. See the Directory section for more information. To save a number and name: 1. Press ß. 2. Press the memory key where you want to save the number. 3. Enter the number using the dial pad.
P0802432 02 E 8417UG Page 17 Thursday, March 9, 2000 10:59 AM Labeling the memory keys After programming the memory keys, label them with the supplied blank labels and key caps.† Making calls from memory keys To call from a memory key: To predial from a memory key: 1. Lift the handset or press either © or ¬. 1. 2. Press the memory key with the number you want to dial out. 2. Press the memory key with the number you want to dial out. Lift the handset or press either ∂, ©, or ¬.
P0802432 02 E 8417UG Page 18 Thursday, March 9, 2000 10:59 AM Deleting memory keys To delete a memory key: 1. To see its contents, press the memory key. 2. To erase, press £ twice. Note: The Live dial pad option must be turned OFF to edit memory keys. Saving features in memory keys For easy access, you can save the feature codes of telephone company services in your memory keys. This works well with network features such as Call Forwarding, Call Screen, and Call Return.
P0802432 02 E 8417UG Page 19 Thursday, March 9, 2000 10:59 AM Saving a feature and light in memory keys You can make the set indicator light come ON when you turn a feature ON and go OFF when you turn that same feature OFF. You can only do this with one feature. This works well with any service that has separate ON and OFF codes such as Call Forwarding. For example, you may want the light to remind you that you have turned Call Forwarding ON.
P0802432 02 E 8417UG Page 20 Thursday, March 9, 2000 10:59 AM Advanced Features Adding a timer key You can program any of the memory keys to be a timer key. To add a timer key: 1. Press the Set Options key. 2. Press – four times, or press › to go directly to the item. 3. Press › to add a Timer key. 4. Press a memory key. 5. Press ß. 6. Label the timer key. (See the diagram on page 17.) Using the Call Timer You can program a memory key to time the length of a call.
P0802432 02 E 8417UG Page 21 Thursday, March 9, 2000 10:59 AM Selecting the dial pad mode When you select the dial pad mode, you are turning the Live dial pad option on or off. With Live dial pad ON, the telephone automatically dials out and turns on Handsfree as soon as you press a dial pad key or a memory key. When Live dial pad is OFF, the telephone is in regular or predial mode.
P0802432 02 E 8417UG Page 22 Thursday, March 9, 2000 10:59 AM Display messages and lights Knowing when you have a message The 8417’s set indicator light lets you know that your voice mail system has a message for you. The set indicator light flashes slowly and the display shows Message Waiting or Message Waiting Line x Line 1 Line 2 after your voice mail has received a call. Contact your local telephone company to find out how you can subscribe to message waiting services.
P0802432 02 E 8417UG Page 23 Thursday, March 9, 2000 10:59 AM General display messages Message What it means Check line cord If there is no dial tone, make sure the line cord and handset cord are attached securely. Directory empty Use SAVE to add The Directory remains empty until you add numbers and names to it. Directory full No changes made The Directory has a 100 entry limit. If you want to add an item, delete an item you no longer use.
P0802432 02 E 8417UG Page 24 Thursday, March 9, 2000 10:59 AM Helpful Hints The display is in the alternate language. You can change to the other language by pressing the Set Options key, then pressing ⁄ twice. The cursor doesn’t move when saving in the Directory. The number or name is too long. Numbers can be no longer than 24 digits and names can be no longer than 16 characters. You cannot save a Directory number into a memory key. You cannot save Directory items into memory keys.
P0802432 02 E 8417UG Page 25 Thursday, March 9, 2000 10:59 AM Index A Answer mode 21 answer longest 21 answer prime 21 selecting 21 C Calls 8 answering 8 conferencing 9 holding 8 making 8 muting 10 redial list 10 switching between lines 9 Conference call 9 making 9 D Date and time 11 setting 11 Desk mounting 7 Dial pad mode 21 selecting 21 Directory 13 deleting all items 15 deleting items 15 editing 15 entering names 14 finding items 14 making a call 14 saving numbers and names 13 Display language 11 chang
P0802432 02 E 8417UG Page 26 Thursday, March 9, 2000 10:59 AM R Redial list 10 making a call 10 using 10 Ring tone 12 setting 12 T Timer key 20 adding 20 deleting 20 using 20 Troubleshooting see Helpful Hints 24 V Volume 12 receiver 12 ringer 12 speaker 12 turning the ringer off 12 turning the ringer on 12 W Wall mounting 7 General inquiries If you have read the guide and you still have questions, call 1-800-574-1611 in Canada and the USA. In other areas, contact your telephone company.