weareA2B.
Owner’s Manual Octave
owner's manual Contents 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.
1.0 Introduction Welcome and congratulations on buying your new A2B Octave*, the electric bike that’s taking transport in a whole new direction. Your bike will give you the freedom to go your own way. It’s the revolutionary way to get to work, pop to the shops or just get some fresh air. Compared to jumping in the car, it’s a lot more fun, easier to park and will reduce your fuel costs as well as your impact on the environment...
owner's manual 2.0 Important information This owner manual contains important safety, performance and service information. Please ensure you read this thoroughly before your first ride. Your A2B should be fully assembled and the battery charged by your A2B dealer at the time of delivery. If not contact us immediately as this will void your warranty. Please ensure that all users of your A2B read and understand the following important information. • The A2B is designed for public road use.
4 5 11 3.0 Your A2B 24 1 22 3.1 Components 23 2 7 8 3 28 18 6 21 19 20 25 29 26 17 16 15 14 12 13 30 10 9 27 *NOTE: When we refer to the 'right side' and the 'left side' of the A2B. For clarification, 'left' and 'right' are relative to your position when sitting on the A2B in the normal riding position.
owner's manual 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26.
33 35 36 31 34 32 6 31. Left brake lever (operates front brake) 32. Right brake lever (operates rear brake) 33. 7-speed twist shifter 34. Throttle grip 35. Left pedal 36.
owner's manual 4.0 Unpacking NOTE: Your A2B weighs 37.2 kg (82 lb). LIFT WITH CARE. Two people are recommended. 4.1 Tools and equipment • Pliers • Side cutters (for cutting cable ties used to pack the A2B) • Blanket or tarpaulin (to avoid scratching unprotected surfaces on the A2B whilst unpacking) 4.2 Delivered fully assembled and battery charged Your A2B should be fully assembled and the battery charged by your A2B dealer at the time of delivery.
4.3 Installing the handlebar and display a b  1. Using a 4 mm allen key, unscrew the three bolts that hold the handlebar clamp to the handlebar stem (pic a). Remove the cap from the handlebar stem. 2. Install the steering stopper. Ensure the stopper that the stopper will not touch the steering tube. Tighten the bolts to 6 Nm (pic b). 3. Nest the handlebar into the handlebar stem, ensuring that it is centred and properly oriented.
owner's manual 4.4 Installing the pedals 1. Lightly coat the threads of the pedal axle with light grease. This will make screwing the pedal into the crank arm easier, and will help prevent corrosion in the future. 2. Two pedals (a left pedal and a right pedal) are supplied. Each pedal is DIFFERENT. There is an 'R' stamped on the spindle of the right-hand pedal, and there is an 'L' stamped on the spindle of the left-hand pedal. 3.
4.5 Changing components or adding accessories Before installing any component or accessory, including a different tyre, make sure that it is compatible with your A2B by checking with your A2B dealer. Read, understand and follow the instructions that accompany the component or accessory you purchase for your A2B. Follow the component manufacturer’s instructions if they conflict with these instructions. As with all mechanical components, the bicycle is subjected to wear and high stresses.
Inside Leg Height 1 inch / 2.5 cm clearance Frame Height Frame Height Inside Leg Height Frame Height YH RB DI owner's manual 4.7 Seat height adjustment The seat height may require adjustment. Ask your A2B dealer to adjust it before you ride.  To determine the correct height of the seat for the rider 1. Straddle the assembled A2B with your feet shoulder width apart and flat on the ground. 2.
4.8 Pre-load adjustment rear shock absorber Adjust the pre-load of the rear shock absorber according to your weight. To increase the pre-load turn the lower part of the shock absorber clockwise. To decrease the pre-load turn the lower part of the shock absorber anti-clockwise. A not correct adjusted pre-loed may result in interference between the rack battery and the rear fender. 12 4.9 Rear view mirror adjustment Mount your A2B and align the the front wheel to straight direction.
owner's manual 5.0 Understand your A2B After having read this section, if you are still unsure, please ask an A2B dealer to explain any functions or features that you do not understand before your first ride. 5.1 Overview 3. Mount your A2B and get comfortable. The A2B has a 'power on demand' function, this means the motor engages only when the rider twist the throttle. 4. Turn the key to position 'A' or 'B' if an optional battery is attached to turn the battery power ON. 5.2 Starting and stopping 1.
Remember that there are power cut-off switches embedded in the brake levers. When you apply the brakes, power to the motor will turn OFF. Therefore, do not hold the brake lever(s) when you want the motor to run. 5.3 Display Your A2B will provide instantaneous power whether you are pedalling or not. Therefore, there is no need to pedal as you start-up. However, the motor consumes more power during a start from a standing stop than at any other time, even more than climbing a hill.
owner's manual 5.4 Gears and Shifting Your A2B has a 7-speed rear derailleur controlled by the twist gear shifter on the left side of the handlebar. To shift gears, pedal at a steady pace and rotate the shift grip until you find the gear most comfortable for you and the current conditions. To make pedalling easier (when encountering a hill), rotate the grip toward you to downshift, this will also make you pedal faster to achieve any given speed. motor.
5.6 Luggage Carrier Your A2B equipped with a durable luggage carrier. In case you need to carry luggage or any goods with your A2B, please carefully read the enclosed instructions before using the luggage carrier. 1. The luggage carrier is attached to the rack tube of your A2B by 4 x T25x18 torx flat head screws. If you are frequently using the luggage carrier, always check that the screws are secured tightly at torque value 6-8 Nm. 2. The maximum weight that could be carried is 10 Kg. 3.
owner's manual 5.7 At the end of your ride If you have any questions, or if you feel anything about your A2B is not as it should be, ask your A2B dealer before you ride again. 5.8 Recharge your discharged battery Fully recharge your battery within 3 days if the battery is completely discharged because a lithium ion battery left in a discharged condition deteriorates much faster than a fully charged battery. See 6.2 & 6.3. 5.
6.0 Battery use, storage and disposal 6.1 The battery & charger 1. Rack battery 2. Down tube battery 3. Battery charger Use only the battery supplied with your A2B or a battery provided by Hero Eco as a replacement for the battery supplied with your A2B. Use of any battery not supplied with your A2B WILL void the warranty and may cause damage to the electrical system and the hub motor.
owner's manual 6.2 Charging the battery Your A2B dealer should provide a fully charged battery upon delivery of your A2B, should this not be the case, please ensure that prior to its first use, you charge the battery supplied with your A2B for at least 12 hours. 1 1. Check the Voltage Selector switch on the charger to ensure that it is set to your local voltage (115 V forUS). 2 2. Plug the charger into the wall outlet, ensuring the charger is turned OFF. 3 3.
• The Indicator LED will illuminate AMBER while the charger is charging the battery. • The Indicator LED will change to GREEN when the battery is fully charged. 8. When charging is complete (the Indicator LED is GREEN), turn OFF the charger using the ON/OFF switch on the charger. 9. Unplug the charger from the wall outlet then carefully unplug the charger from the battery pack by pulling the connector out of the charger socket. 10.
owner's manual 6.4 Low battery charge The motor controller and battery management system (BMS) are designed to turn off the power to the motor when the voltage of the battery drops to a predetermined point. This is to protect the battery from the harmful effects of over-discharge. The low battery charge symbol will turn on if the remaining capacity is lower than 10%.
Charging instructions for storage Hours Before storing battery – half charge 2 Half re-charge at least every 30 days of storage 2 Failure to follow these battery storage charging instructions will void the warranty. Ensure the battery is switched off before storage. You may recharge the battery at any time, regardless of its state-of-charge. As your battery ages, it will gradually lose capacity.
owner's manual 7.0 Important Pre-ride Safety Information 5. Connect the battery to the A2B via the large 6 pin connector. Carefully align the tab and pins of the connector to the socket on the battery and plug in. Tighten onto the thread. 6. To use the battery ensure that the battery is switched on. The switch is on the back of the battery. Ensure that you and your A2B are both ready for safe and enjoyable use. ALWAYS wear an approved bicycle helmet.
Check your A2B before every ride. Do a ‘walk around’ of your A2B before every ride checking brakes, tires and the tightness of all the important fasteners. Have your A2B checked by an A2B dealer at LEAST once a year. Your safety depends on the roadworthiness of your A2B. Reflectors. Your A2B has side and rear reflectors to make you more visible at night. Ensure they are in place, properly positioned and clean before each ride. Lights.
owner's manual Tire pressure. Your A2B features heavy duty inner tubes to help avoid flat tires. However, tires normally lose pressure over time. An under inflated tire can cause premature tire failure, and will require significantly more energy (electric and human) to propel your A2B. Low tire pressure will significantly reduce the range under electric power. The recommended tire pressure for the front and rear wheel is 2.8 bar (40 psi). Quick release.
8.0 Maintenance Have your A2B checked by an A2B dealer at least once a year. 8.1 Wheels The front and rear wheels should be centred in the fork and frame. Wheels should be checked regularly for proper spoke tension and rim alignment. DO NOT ride your A2B if it has broken or missing spokes. Wheels should rotate smoothly without wobbling from side-to-side or up-anddown. 8.
owner's manual 8.5 Brakes operation under any condition, ask your A2B dealer. Check cables or oil pipes for signs of wear and fraying. If your A2B is equipped with hydraulic disc brakes additionaly check for signs of oil leakage. Brake disks and brake linings must be free of oil and grease. Squeeze the brake lever firmly and check for proper brake function. Ensure rotors are free of foreign substances and oils. Brake pads should never be worn down to their limit, replace as necessary.
8.7 Removing and re-installing wheels Removing front wheel 1. Release the front hub quick release by rotating the quick release lever away from the hub until it is fully open. 2. Turn the adjusting nut on the opposite side of the hub from the quick release lever ANTI-CLOCKWISE until the nut and quick release lever body clears the safety protrusions on the fork tip. 28 3. The front wheel can now be removed form the bike. Re-installing front wheel 1.
owner's manual 3. Turn the adjusting nut on the right side of the hub clockwise such that you feel resistance to closing the lever when the lever is parallel to the centreline of the hub. 4. Firmly grip the fork with your left hand, and push the lever until it is at a 90º angle to the centreline of the hub. The lever is securely tightened when it takes a significant amount of force to position it in the closed position.
Removing rear wheel 1. Ensure that the power is turned OFF and remove the key. 2. Remove the cable ties holding the power cable to the frame located on left hand chain stay. 4. Using a 19 mm spanner, loosen and remove the hub axle nuts. 5. Loosen and remove the torque arms retention bolt from the right and left drop out. 6. Remove the torque arms from the A2B by sliding them off the axle. 7. Remove the rear wheel by sliding it out of the frame while disengaging the chain from the freewheel. 3.
owner's manual Ensure that the brake disk is correctly inserted in the brake calliper, and the wheel rotates freely without interference from the brake shoes. Ensure correct replacement of the chain on the front and rear chain rings. Reconnect the motor power connectors. Cable tie both motor cables to the frame. If you are unsure about this brake set-up and adjustment procedure, please take your A2B to your A2B dealer and ask for assistance in adjusting the brakes.
9.0 Cleaning Rubber and plastic parts will be damaged by caustic or penetrating cleaning agents or solvents. Always carry out a brake test after cleaning and before starting a ride! 32 Never use paint-polishing agents on plastic parts. - After a longish ride, thoroughly clean the A2B and preserve it with a commercially available anti-corrosion agent. Do not use steam or highpressure jet devices! Such devices can damage seals, the battery and electrical system.
owner's manual 10.0 Trouble Shooting No power? Here are some solutions. If they do not solve your problem ask an A2B dealer for help. Problem Possible cause(s) Solution A2B does not turn on 1. Dead battery Recharge battery. See 6.2 and 6.3 2. Key switch is not in power on position Switch on the key switch / battery A2B turns on, but motor does not run (display illuminates and state-of-charge indicator shows a charged battery) 1.
11.0 Technical Information General performance specification • Overall dimensions: 1790 mm x 695 mm x 1105 mm • Tyre size: 3.0" x 20" • Frame size: unisex 49 cm (19") • Curb weight without battery: 33.9 kg (74.7 lb) • Curb weight with battery: 37.2 kg (82.
owner's manual 12.0 Warranty & Security Details 2.1.1 A2B Warranty (the “Warranty”) 1. DEFINITIONS The following definitions in this clause apply in the Warranty: Goods means: In relation to the A2B: the frame; the motor system (motor and controller); the lithium ion battery; and all other components of the A2B except for the tires, tubes and brake pads. A2B means: Light electric vehicle manufactured and distributed by Hero Eco.
2.3.6 2.4 any modification, alteration or repair You carry out without Hero Eco’s prior written approval. The Warranty applies to any repaired or replacement Goods that Hero Eco supply to You in the unlikely event that the original Goods are faulty or do not otherwise conform with the Warranty. 3. DEFECTIVE GOODS AND RETURNS 3.
owner's manual Owner registration Fill out and return your owner registration card immediately so that you may receive important product information in the future. Thank you. Your A2B and certain key components have unique serial numbers. Record these serial numbers for warranty purposes or in case your vehicle is ever lost or stolen.
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