Specifications

TroubleshootingGuide
13|Page
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ERRORCODE031:INCORRECTDIPSWITCHSETTINGS
1) Turnoffthepowersupply.
2) Removefrontcoverandlocatethedipswitchesonthecenterofthecomputerboard.
3) Checkthedipswitchsettingsontheleftandrightbanks.Refertop.20forthecorrectdipswitch
positions.
a. Gastypeisacommondipswitcherror.
b. Mostotherswitchesshouldbeondefault
settingUNLESStheparticularsetuprequires
otherwise.
c. Easy‐Linksystems:Themasterheatershallhavethenumber10dipswitchontherightbankin
theONposition(left).Theremainingheaters(theslaveheaters)willhavethenumber10
dipswitchintheOFFposition(right)andthecommunicationwireswill
beattachedtotheslave
in/outplugs.

ERRORCODE101:ABNORMALCOMBUSTION
1) Blockageintheairway.Checkthefollowingareas:
a. Ventinglengthobstruction(Birds’nests,trash,etc.)
b. Backflowpreventerinstalledbackwards
c. Heatexchanger
d. Fan
2) Checkthemanifoldpressure(p.23‐24).Adjustthemanifoldpressuretothecorrectvaluesif
necessary.
3) Ifintakeairiscontaminated
withdust,lint(laundrymachinenearby),grease(kitchens),orother
contaminants,cleantheburner.Seep.26onproceduresforcleaningtheburner&sensor
assembly.
4) Weatherrelatedissues:highwinds,frozenventterminationflap,etc.
5) Installationsataltitudesaroundorover3000feet:Changedipswitchesonthe
computerboardfor
FM+modes.Seedipswitch explanationsonpage20.
6) Makesurealldipswitchesaresetproperlyforthetypeofinstallation.
7) Ifthecauseofthe101errorcodehasbeendeterminedandsolved,resetthecomputerboardto
cleartheerrorcode(p.24).

ERRORCODE111:IGNITIONFAILURE
Heaterdoesnotfireafterthreefailedattemptsat
ignition.
1) Verifythatthehi‐limitswitchisnottripped.Turn
thepowerofftotheunit.Pushthewhitebutton
in.Theswitchwillresetwhenyouhearandfeel
thebuttonclick.Turnthepowerbackonandtest

theheater.Iftheunitfireson,thecauseofthehi‐
limittripmustbedetermined.Pleasecontactthe
technicalservicedepartmentforfurthertechnical
support.
2) Checkthegassupply.Verifythatsufficientgasis
beingsuppliedtotheheaterandthegaslineis
clearofdebris
oranyair.Purgethelineofairif
needed(p.23).
a. Itispossiblethereisafaultypressureregulatoratthegasmeter.
b. Forpropaneunits,colderperiodsofthedayresultinacoldregulatorandmaycausethis
problem.
Hi‐LimitSwitches
Figure6