Installation Guide
GENERAL INFO
Electric Tankless Water Heater •      5
GENERAL INFORMATION
Introduction
•  This manual provides information 
necessary for the installation, 
operation, and maintenance of 
the water heater.
•  The model description is listed on 
the rating plate which is attached 
to the side panel of the water 
heater.
•  Please read all installation 
instructions completely before 
installing this product.
•  If you have any problems 
or questions regarding this 
equipment, consult the 
manufacturer or its local 
representative.
This appliance is an on-demand, 
electric tankless water heater. It is 
designed to efficiently supply endless 
hot water for your needs.
A built-in alarm is included. If water 
leaks inside your electric water 
heater, an alarm will sound to provide 
warning. Simply turn off power to the 
water heater at the circuit breakers, 
turn off the water supply, then correct 
the leak. 
Your water heater also includes 
on-board self diagnostics. If the 
system produces an error code, see 
“Troubleshooting” on one of the 
following pages:
•  Point-of-use models: page 17. 
•  Two- or four-chamber models: 
page 19. 
Component 
Descriptions
Temperature and Pressure 
Relief Valve
In most cases, you are not required 
to install a temperature and pressure 
relief valve (T&P valve). However, 
some local codes do require the 
installation of a T&P Valve. If a T&P 
valve must be installed, install it on 
the hot outlet pipe according to the 
valve manufacturer’s instructions and 
local code. 
If you install a T&P valve, turn on the 
water supply to ensure that no water 
drips from it. Next, operate the valve 
manually two or three times to purge 
the trapped air from the top of the 
heater’s chamber, then close the 
valve. Verify that water has stopped 
flowing completely before connecting 
the discharge pipe to the valve.
NOTICE: If a temperature and 
pressure relief valve is installed, it 
must be piped by minimum 1 inch 
pipe to a suitable drain capable of 
discharging 10 GPM. A splash cover 
must be included to protect the 
area of attachment to the wall. The 
manufacturer will not be responsible 
for any water damage that may occur.
 WARNING! Do not cap or plug the 
T&P relief valve or discharge pipe.
Component Identification: Point-of-Use Models (RPV, CPV)
POWER 
SUPPLY
TERMINAL 
BLOCK
L1
L2/N
GND
T-Aux 
T-In 
T-Out
T-Aux 
 Auxiliary thermistor
T-In 
 Inlet thermistor
T-Out 
 Outlet thermistor
Thermistor* Connections
OUTLET INLET
Outlet Thermistor *
(Connects to T-Out)
Auxiliary Thermistor *
(Connects to T-Aux)
Inlet Thermistor *
(Connects to T-In)
*  Often referred to 
as a temperature 
sensor.
Heating Element 
(Behind inlet/outlet)
Continued on the next page...










