Water Heater HSE-HNS 50, 60, 80 Litres 0 Hot Water Quantity 0 C C Timer ON Timer OFF MAX Clock/ Timers Timer 3 Energy meter Override kWh Timer 3 Timer 1 Timer 2 Low Quick Standard Clock/ Timers Override Heat Modes Timer 3 MAX Energy meter Heat Modes MAX HSE-HNS: Available in 50, 60 & 80 litre capacities Adaptive EnergySaving System Touch Control Panel 0 Hot Water Quantity 0 C C : 8888 Timer ON Timer OFF MAX Clock/ Timers Timer3 Energy meter Override Timer 3 Timer 1 Tim
Congratulations! And welcome to the A. O. Smith family. We would like to thank you for the trust you have shown in choosing an A. O. Smith water heater. You can be sure it will live up to your expectations. Thousands of delighted users the world over trust A. O. Smith water heaters for their families. This user guide will introduce you to your water heater. Follow the instructions carefully and look forward to enjoying long years of trouble-free service. A. O.
What's in the box? User Guide Electric Water Heater Wall Mounting Accessories Heater Water 50, 60, 80 Litres HSE-HNS Clock/ Timers Hot Water Quantity 0 0 C MAX Override Timer 3 C MAX Heat Modes Energy meter kWh Timer ON Timer OFF Timer 1 Timer 3 Timer 2 Low Quick Standard Heat Modes Clock/ Timers Energy meter Timer 3 Override HSE-HNS: Available 0 C MAX in 50, 60 & 80 litre capacities & Gilded Glass Coated Heating Elements [24kt Gold] Adaptive EnergySaving System HQ ot u aW n
User Instructions Please read the instructions carefully before the installation or operation of this HSE-HNS water heater (henceforth the HSE-HNS water heater will be referred as water heater). This user guide is meant for your future reference. ? Only the company recommended professional installers will install the A. O. Smith water heater for you. In case of improper installation of the water heater by unauthorised personnel, A. O. Smith will not be responsible.
? Water discharged from the water heater (including high temperature heating water) should not be used for drinking. ? A special branch circuit should be used for the water heater. Examine whether the electric meter, circuit breaker and diameter of electric wire meets the requirement for rated current of the water heater. If necessary, a qualified electrician should examine. ? This water heater should be installed at a dry place.
Specifications Model HSE-HNS -050 Rated volume [L] HSE-HNS -060 HSE-HNS -080 50 60 80 ~220/50 ~220/50 ~220/50 3000 3000 3000 3000/2000 3000/2000 3000/2000 2000 2000 2000 Net weight [kg] 22 25 29 Reheating time for 35°C [3kW in min] [2kW in min] 39 58 47 70 62 93 35-75 Rated AC voltage [V]/Rated frequency [Hz] Rated input power Quick power heating mode [W] Standard power heating mode [W] Low power heating mode [W] Temperature range [°C] 35-75 35-75 N/cm2 80 80 80 Water hea
Key Features Dual heating elements: Glass coated and Gilded [24kt Gold] This water heater has dual heating elements. The 2kW heating element is a gilded [24 karat gold], which minimises and prevents scale formation on the surface of the element. Gilded element does major portion of the heating in the water heater. The 3kW heating element is a glass coated which is used for instant hot water. Glass lined This water heater comes with a special glass lined inner tank.
Warranty 7 Years With our careful manufacturing and strict quality control, we assure you the best quality and long life; is backed by 7 years warranty on the tank and 2 years warranty on the whole unit. Electronic Features AES [adaptive energy-saving system] Function This water heater has unique AES feature which adopts the heating cycles to the water utilisation habit of the user.
Installation Instructions Caution: • Once the mounting, plumbing, power connection and water filling is done, then only the power supply should be given. The steps need to be followed as per the user guide. • This water heater is heavy, hence will require at least 2 persons to carry and install, otherwise it may cause injury. • Please carry the water heater in the ex-factory state and do not tilt over 45°C angle or vertical placing. • Disassembly and assembly by users is prohibited.
Mounting guidelines Drill two holes in 90 mm depth at least by using an electric impact drill with a ø10 mm bit. The holes must be in level. Space between the two holes should be as shown in Fig. 2 based on the model. Fig. 2 Mounting distance of hangers 375mm 198mm 375mm HSE-HNS-050 HSE-HNS-060 HSE-HNS-080 Caution: • Nylon expansion tube must pass through the hole of the mounting bracket first, and then be inserted into the drilled holes.
Plumbing connection Connect the relief valve provided with this unit to the inlet of the water heater (inlet pipe has a blue cap). The arrow points to the direction of water flow (to the water heater). The relief valve must be connected to the discharge pipe. The hot water pipe is connected to the water outlet (outlet pipe has a red cap). If the water pressure of the inlet pipe approaches to or exceeds the relief limit (0.
Installing the remote controller For convenience of operation, you may install the remote controller holder/bracket on the wall near the water heater (a bracket may be used). Fig. 7 Bracket for remote controller Installing the bracket for remote controller: 28mm • The remote controller must be installed at a place where it does not get in contact with water. • Drill two holes on the wall by using an electric impact drill with 6mm bit.
Directions for use Caution: Before using the water heater, make sure that it should be filled with water and the power plug has been connected properly. Attention: When the water heater is installed in its place, connect the power supply after waiting over 30 minutes initially. Fig. 9 Touch control panel functions AES function adopts the heating cycles to the water utilisation habit. The LED displays working states and setting changes made on water heater.
moreover, ":" flashes. The clock running begins. Here, if the actual water temperature is lower than the preset temperature heating starts and the heating indicator becomes red. Hot Water Quantity Low 3. Clock setting Fig. 11 In non-timing mode, press the "Clock/Timers" key for 3 seconds approximately and the hour digit flashes. Press the "p " or "q " Actual Temp. Set Temp.
8. Instant heating Actual Temp. Set Temp. When the water heater is in timer mode, press the "override" key and the water heater enters the heating state immediately. The heating indicator glows, when the temperature preset by users is reached, the water heater returns to the state before setting. Also to exit from the instant heating mode, press the "override" key again. MAX Hot Water Quantity Quick Fig. 19 9.
Fig. 20 Wireless remote controller function To start heating the water, press ON/OFF key. AES function adopts the heating cycles to the water utilisation habit. To increase temperature, clock, timers. To decrease temperature, clock, timers. To set Clock and upto 3 ON/OFF timers (Timer l, Timer ll, Timer l+ll). Clock / Timers Override Heat Modes Timer 3 MAX Energy meter To change the three different heating modes. To switch ON, the water heater enters the heating state instantly.
Troubleshooting Problem Possible causes Corrective action • No display • No hot water 1) No power to heater 2) No power in electric socket 3) Failure in control circuit or internal wiring 1) Switch on power to heater 2) Check power socket 3) Call Customer Care Centre • No display • High water temperature 1) High temperature limit switch open 2) Electrical circuit failure 1) Switch off power supply 2) Call Customer Care Centre • Display, no hot water Heating elements or internal circuit failure Ca
Circuit Diagram Power Board KA4 KA1 EH1 L1 L COM Red wire NO N NO Thermal Cutout 2kW Heating Element (Lower side of the tank) Yellow wire COM Black wire KA3 Black wire NO EH2 N Yellow/Green wire COM 3kW Heating Element (Upper side of the tank) White wire To Water Tank Control Board L N PE Temperature Sensor Ten-core Cable 0 Hot Water Quantity 0 C Illustration: 1. Blue probe short connected to water outlet pipe. 2. Red probe connected to upper head cover. 3.
Warranty Product warranty Your A. O. Smith water heater is warranted against defects arising from faulty design, workmanship and materials for a period of 24 months from the date of the invoice, subject to the following conditions: 1.
General Terms of Warranty 1. The “goods” shall mean the goods described in the purchase agreement. 2. “The customer” shall mean the original purchaser under the purchase agreement. 3. “The Company” shall mean A. O. Smith India Water Heating Pvt. Ltd. 4. The “Purchase Agreement” shall mean the General Terms and Conditions of Sale agreed upon by the customer and the Company as printed on the Invoice. 5.
Warranty Card Warranty Card (Customer Copy) (To be retained by the Customer) Unit Serial Number: Invoice Number: Dated: Customer's Name and Address: Model: Capacity: Dealer’s Stamp and Signature Warranty Card Warranty Card (Company Copy) (To be sent back to the Company) Unit Serial Number: Invoice Number: Dated: Customer's Name and Address: Model: Capacity: Dealer’s Stamp and Signature 18
Service and Maintenance For Service needs: Please contact our A. O. Smith Toll Free Customer Care Centre Helpline at 1.800.103.2468 Registered Office A. O. Smith India Water Heating Private Limited Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District - 562 112, Karnataka, India. ¡ Toll Free No.: 1.800.103.2468 ¡ Website: www.aosmithindia.
Manufactured by A. O. Smith India Water Heating Private Limited Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District - 562 112, Karnataka, India. Toll Free: 1.800.103.2468 n Website: www.aosmithindia.