Operating Guide
 4 • Residen al Electric Water Heater Use and Care Guide
IMPORTANT SAFETY INFORMATION
T
o reduce the risk of property 
damage, serious injury or death, 
read and follow the precau ons below, 
all labels on the water heater, and 
the safety messages and instruc ons 
throughout this manual.
RISKS DURING INSTALLATION 
AND MAINTENANCE
Electric Shock Risk
Contact with the electrical 
parts in the junction box and 
behind the access doors can 
result in severe injury or death from 
electrical shock:
•  Disconnect power by opening the 
circuit breaker or removing the 
fuses before installing or servicing.  
•  Use a non-contact circuit tester to 
confirm that power is off before 
working on or near any electrical 
parts.
•  Replace the junction box cover and 
access doors after servicing. 
Lifting Risk
   WARNING! The 
water heater is 
heavy. Follow these 
precau ons to 
reduce the risk of property damage, 
injuries from li ing or impact injuries 
from dropping the water heater.
•  Use at least two people to lift the 
water heater. 
•  Be sure you both have a good grip 
before lifting.
•  U se an appliance dolly or hand 
truck to move the water heater.
RISKS DURING OPERATION
Scalding Risk
This water heater 
can make water hot 
enough to cause 
severe burns instantly, resulting in 
severe injury or death. 
•  Feel water before bathing or s how-
ering.
•  To reduce the risk of scalding, 
install Thermostatic Mixing Valves 
(temperature limiting valves) at 
each point-of-use. These valves 
automatically mix hot and cold 
water to limit the temperature at 
the tap. Mixing valves are available 
from  Lowe’s®. Follow manufactur-
er’s instructions for installation and 
adjustment of the valves.
•  The thermostat(s) on this water 
heater have been factory set to 
approximately 120°F to reduce the 
risk of scalding. Higher tempera-
tures increase the risk of scalding, 
but even at 120°F, hot water can 
scald. If you choose a higher tem-
perature, Thermostatic Mixing 
Valves located at each point-of-use 
are particularly important to help 
avoid scalding.
Temperature Time to Produce a 
Serious Burn
120°F (49°C) More than 5 minutes
125°F (52°C) 1½ to 2 minutes
130°F (54°C) About 30 seconds
135°F (57°C) About 10 seconds
140°F (60°C) Less than 5 seconds
145°F (63°C) Less than 3 seconds
150°F (66°C) About 1½ seconds
155°F (68°C) About 1 second
For informa on about changing the 
factory thermostat se ng(s), refer to 
the “Adjus ng Temperature” sec on in 
this manual (“Step 10” on page 15). 
Even if you set the water heater 
thermostat(s) to a low se ng, higher 
temperatures may occur in certain 
circumstances:
•   In some cases, repeated small 
draws of water can cause the 
hot and cold water in the tank to 
“stack” in layers. If this happens, 
the water can be as much as thirty 
degrees hotter than the thermo-
stat setting. This temperature varia-
tion is the result of your usage pat-
tern and is not a malfunction.
•   Water temperature will be hot-
ter if someone adjusted the 
thermostat(s) to a higher setting.
•   Problems with the thermostat(s), 
or other malfunctions may result in 
higher than expected water tem-
peratures.
•   If the water heater is in a hot envi-
ronment, the water in the tank can 
become as hot as the surrounding 
air, regardless of the thermostat 
setting.
•   If the water supplied to the water 
heater is pre-heated (for example, 
by a solar system) the temperature 
in the tank may be higher than the 
water heater’s thermostat setting.
 To reduce the risk of unusually hot 
water reaching the fi xtures in the 
house, install Thermosta c Mixing 
Valves at each point-of-use. 
If anyone in your home is at par cular 
risk of scalding (for example, the el-
derly, children, or people with disabili-
 es) or if there is a local code or state 
law requiring a certain water tempera-
ture at the hot water tap, then these 
SAFETY










