Operating Guide
 22 • Residen al Electric Water Heater Use and Care Guide
faucet will help the tank drain faster. 
5
Remove the upper or lower 
access panel on the water 
heater, and then fold back the 
insula on and remove the plas c 
element/thermostat cover. 
Figure 34 - Access Panel
6
With the tank drained and 
power off , remove the power 
wires from the element you 
intend to replace. 
7
Remove the bad element 
using an element wrench. 
8
Make sure the new element is 
the correct replacement by 
referring to the water heater’s 
data plate for voltage and wa age 
informa on.
9
Clean the threads in the tank 
opening with a rag. Insert the 
new element equipped with a 
rubber gasket. NOTE: Use a drop of hand 
dishwashing liquid to lubricate the gasket 
to help avoid damaging the gasket as it is 
being  ghtened. Tighten with an 
element wrench. 
NOTICE: Do not turn power back on un l 
the tank is completely full of water. For 
complete instruc ons on fi lling the tank, 
follow Step 8 in the Installa on sec on.
10
Refi ll the tank by opening the 
cold water supply valve. Make 
sure a hot water faucet is open 
and the drain valve is closed. Allow the 
hot water to run full for at least three 
minutes to make sure the tank has all the 
air removed and is completely full of 
water. Failure to perform this step can 
cause the upper hea ng element to burn 
out. Once you are certain the tank is 
completely full of water, close the hot 
water faucet. 
Figure 35 - Drain Valve
11
Check the newly installed 
element for leaks. If a leak is 
present,  ghten the element 
un l the leak stops. If you cannot stop 
the leak, drain the tank and remove the 
element. Inspect the gasket for damage. 
If the gasket is damaged, replace the 
gasket and re-install the element. 
12
Once the element is success-
fully installed and there are no 
leaks, replace the power wires, 
thermostat cover, insula on, and access 
panel. Make sure all wire connec ons 
are  ght. Replace the cover on the 
electrical junc on box.
13
Restore power to the water 
heater. It may take two hours 
for the tank to heat up. 
 Replacing the Thermostat
 WARNING! Working on an ener-
gized circuit can result in severe injury 
or death from electrical shock. Turn 
power off . Check wires with a non-con-
tact circuit tester to make sure power is 
off . When you are fi nished, be sure all 
covers are secured to reduce the risk of 
fi re and electric shock. 
To replace the thermostat, you’ll need 
the following tools and supplies: 
•   A non-contact circuit tester. Always 
turn power OFF 
and check with a non-contact circuit 
tester before working on the water 
heater. 
Figure 36 - Upper and Lower Thermostats
• A replacement thermostat (available 
at Lowe’s® ). Note that the upper 
and lower thermostats are different 
(above). Some models only have one 
thermostat.
• A business card to check the gap 
between the thermostat and the tank 
• Tape and a permanent marker to 
mark the wires
• A flat blade and a Phillips screwdriver
Steps for Replacing the
Thermostat: 
1
Turn the power OFF at the 
circuit breaker or remove fuses. 
NOTICE: It is not necessary to drain the 
tank to replace a thermostat. 
2
Open the electrical junc on box 
on top of the water heater. 
Using a non-contact circuit 
tester, check the power wires to make 
certain the power is OFF. 
Figure 37 - Non-Contact Circuit Tester
MAINTENANCE
MAINTENANCE










