Warranty Guide

LIMITED WARRANTY
6
YEAR
What is covered:
This Warranty covers defects in materials
or workmanship in manufacturing of your
A. O. Smith Whole House Water Filter
except as provided below.
For how long:
This warranty runs for 72 months from
the date of purchase by a consumer
(“Warranty Period”).
What is not covered:
The limited warranty stated herein is in
lieu of any and all warranties, express
or implied, whether written or oral,
including but not limited the implied
warranties of tness for a particular
purpose or the implied warranty of
merchantability.
This warranty does not cover lter
cartridges and any systems that were
not installed in compliance with the
instructions or that have been abused
or operated incorrectly. It also does not
cover the following:
• Incidental or consequential damages
caused by a failure of the product.
• Clogging, as replacement of the
pre-lter cartridge is the purchaser’s
responsibility.
• Damage from use of non-potable
water supplies.
• Labor costs to install or replace the
system or lters.
• Damage caused by re, ood or
acts of God.
• This warranty is voided if the product
is used with parts that are not genuine
A. O. Smith parts. This includes, but
is not limited to: replacement lters,
faucets, and diverter valves.
What A. O. Smith will do:
We will replace the defective part of
the covered product, or if necessary,
the product and send it to you.
How to get service:
To receive service under this
Warranty, you must contact
A. O. Smith at 1-877-333-7108 or
go to aosmithatlowes.com/contactus
within the warranty period to describe
the problem to a customer service
representative who will verify that
the product is under warranty and
determine whether a part or the
system will be replaced and whether
you must send back the defective part
at our cost. If you are to send back the
part or system, we will send you a return
shipping label. You will be required to
provide a proof of purchase (unless you
purchased direct from us or have sent
us a Warranty Card). We will send you
the replacement part or system at no
cost to you.
How state law applies:
This warranty gives you specic rights
and you may have other rights which
vary from state to state.
Some states do not allow the exclusion
or limitation of implied warranties or
incidential or consequential damages,
so the above limitation or exclusion
may not apply to you.
Warranty card:
Warranty registration is not required
for coverage under the A. O. Smith
Limited Warranty. If you purchased from
a retailer or dealer, please complete the
online warranty registration form at
aosmithatlowes.com/register. Once
registered online, we will have a
record of your purchase and you will
not be required to produce a proof
of purchase for a warranty claim.
A. O. Smith Corporation P.O. Box 1597 | Johnson City, TN 37605-1597 | 877.333.7108