Warranty Guide
LIMITED WARRANTY
What is covered:
This warranty covers defects in materials
or workmanship in manufacturing of
your A. O. Smith drinking water filter
systems, except as provided below.
For how long:
This warranty runs for 365 days from
the date of purchase by a consumer
(“Warranty Period”).
What is not covered:
This warranty does not cover filter
cartridges and any products that were
not installed in compliance with the
instructions or that have been abused
or operated incorrectly. The limited
warranty stated herein is in lieu of any
and all warranties, express or implied,
whether written or oral, including but
not limited to the implied warranties of
fitness for a particular purpose or the
implied warranty of merchantability.
A. O. Smith shall not be liable for any
incidental, consequential, special or
contingent damages arising directly
or indirectly from any defect or the
use of the system. Owner shall be
responsible for all labor and any other
expenses related to the removal, repair
or installation of the filtration system
or any component part. Finally, this
warranty is voided if the product is
used with parts that are not genuine
A. O. Smith parts. This includes, but
is not limited to: replacement filters,
faucets, and diverter valves.
What A. O. Smith will do:
We will replace the defective part of
the covered product and send it to
you with installation instructions upon
payment of $9.50 for shipping and
handling per incident.
How to get service:
To receive service under this
warranty, you must contact
A. O. Smith at 1-877-333-7108 or
www.AOSmithatLowes.com/contactus
within the Warranty Period and
describe the problem to a customer
service representative who will verify
that the product is under warranty and
arrange for delivery of a replacement
part.
How state law applies:
This warranty gives you specific rights
but you may have other rights which
vary from state to state.
Some states do not allow the exclusion
or limitation of implied warranties or
incidental or consequential damages,
so the above limitation or exclusion
may not apply to you.
Warranty card:
Warranty registration is not required for
coverage under the A. O. Smith Limited
Warranty. If you purchased from a
retailer or dealer, please complete the
online warranty registration form at
www.AOSmithatLowes.com/register.
Once registered online, we will have a
record of your purchase and you will
not be required to produce a proof of
purchase for a warranty claim.
A. O. Smith Corporation P.O. Box 1597 | Johnson City, TN 37605-1597 | 877.333.7108
1
YEAR