Water Heater HSE-SBS 6, 10, 15 and 25 Litres Higher energy rating rating. Handy remote control. EXPERT COMPANY SERVICE www.aosmithindia.com A. POWER OF O. SMITH # HOUR RESPONSE DAY RESOLUTION TIME FIX SER CE VI Toll T Free No.: 1800-103-2468 or SMS us: +91 99410 32468 or S E-mail us: aosmithcs@aosmithindia.com E Monday to Friday: 9 am to 8 pm. Saturday & Sunday: 9 am to 6 pm. # For calls registered at A. O. Smith call centre before 4 pm only.
Congratulations! And welcome to the A. O. Smith family. We would like to thank you for the trust you have shown in choosing an A. O. Smith water heater. You can be sure it will live up to your expectations. Thousands of delighted users all over the world trust A. O. Smith water heaters for their families. This user guide will introduce you to your water heater. Follow the instructions carefully and look forward to enjoying long years of trouble-free service. A. O.
What's in the box? HSE-SBS 6 and 10 Litres Electric Water Heater User Guide Wall Mounting Accessories Discharge Tube HSE-SBS 15 and 25 Litres Electric Water Heater with wired Remote control Discharge Tube User Guide Wall Mounting Accessories Remote Accessories and Battery Contents Read Before Operation.............................................................. 1 General ...................................................................................... 2 Specifications .....................
Read Before Operation On Receipt It is our policy to promote safe delivery of all orders. This product shipment has been thoroughly checked, packed and quality certified before leaving our factory. Visible Loss or Damage If any of the goods called for on the bill of lading or express receipt are damaged or the quantity is short, do not accept them until the freight or express delivery agent makes an appropriate notation on your freight bill or receipt.
General Safety Your safety and the safety of your loved ones is paramount. There are several safety related messages in this manual, which have been provided during various steps such as the installation, operation and maintenance of your HSE-SBS water heater. These messages point out potential hazards and also educate on how to reduce any potential risks. Please always read and follow all safety messages as provided in this user manual. This is the safety alert symbol.
Specifications Model HSE-SBS -006 HSE-SBS -010 Volume [L] 6 10 Power [W] 3000 HSE-SBS -015 HSE-SBS -025 15 25 2000 Voltage/Frequency [V/Hz] 230~/50 Actual Stdg. Loss [kWh/24h/45°C diff.] 0.350 0.445 0.500 0.560 Reheating Time for 35°C rise [in min.] 5 11 18 29 9.8 13 Temperature range [°C] N/cm2 80 Water head (metres) 80 Rated water pressure 25-75 ±5 Inlet/Outlet connections [inch] ½ BSP Net Weight (kgs) 6.3 8.
Figure 2 HE ATING C 2kW SET kWh ENER GY METER ON/OFF Part Description Model No.
Key Features Remote Control Displays the temperature and the total energy consumed by the water heater. Temperature can be precisely set between 25ºC and 75ºC. It is easy to operate the water heater with remote control even if it is placed in an enclosed area by connecting with an approximately 8 feet wire. Only for HSE-SBS-015 & 025 Litres models. Temperature Control Knob The temperature control knob allows you to set the temperature precisely between 25ºC and 75ºC.
Safety Precautions During Installation Do not install the water heater where there is direct sunlight or rain. It is has to be installed indoor only. Do not install the water heater where water splashes on the water heater.
Mounting the Water Heater Before locating the position for installation of the water heater, make sure that there is sufficient clearance between the ceiling and the side wall. Select a place to mount water heater vertically with water connection at the bottom. Figure 6 :DWHU KHDWHU PXVW EH ORFDWHG ZLWKLQ 3-1/2ft. (approx.) from a grounded 230V electrical outlet. 0DNH VXUH WKDW WKH ZDOO FDQ ZLWKVWDQG at least twice the weight of the water heater when completely filled with water.
Figure 10 3ODFH WKH ZDWHU KHDWHU RQ WKH +DQJLQJ Screws using the Wall Mount Slots (Fig. 10). Tug downwards on the water heater to ensure that the water heater is fixed steadily. Wall Mount Slot 2 1 Water Heater 3 DANGER HOT Hot Water is dangerous, especially for children, aged or the disabled. The Water Heater allows you to control the temperature of your hot water. Water Temperatures over 52°C can cause severe burns instantly or death from scalds.
CAUTION 0DNH VXUH D VXLWDEOH 7HIORQ WDSH LV XVHG IRU DOO SOXPELQJ FRQQHFWLRQV WR SUHYHQW OHDNDJH 'LVFKDUJH WXEH VKRXOG EH LQVWDOOHG GRZQZDUGV ZLWKRXW DQ\ ORRSV IROGV RU NQRWV (QVXUH that the free end of the Discharge tube is placed over a suitable drain and away from the users. 'LVFKDUJH WXEH LV SURYLGHG WR UHOHDVH WKH GLVFKDUJH IURP WKH ZDWHU KHDWHU WKURXJK WKH Safety Valve) in case excessive pressure is developed.
Installation of Wired Remote control (For HSE-SBS-015 and HSE-SBS-025 models) For convenience of operation, please install the Wired Remote control on the wall near the water heater. The length of the wire for wired remote control is approximately 8 feet. 1. Mark the holes on the wall. The 2 holes should be aligned vertically. The vertical distance between the 2 holes should be 24mm (Fig. 13). 2. Drill 2 holes of 30mm depth on the wall by using an electric Impact Drill tool (Fig. 8) of diameter 6mm bit. 3.
Operation Filling the Tank 1. Open a hot water faucet to permit air to escape. Figure 14 2. Open the cold water inlet valve fully, filling the water heater and the piping. 3. Close hot water faucet when water flows. 4. Check all the connections to see if there is any leakage. In case of a leakage, drain the water heater completely, repair the leaking joint and then refill the water heater. CAUTION This water heater should not be operated with insufficient amount of water.
Temperaute Conrol Knob (For HSE-SBS-006 and HSE-SBS-010 models) Switch on the water heater’s power supply. The Power indicator lamp glows. Temperature setting Figure 16 Turn the Temperature control knob clockwise for the device to commence heating and change the set temperature. The Heating indicator lamp will glow. [The set temperature increases if the Temperature control knob is turned clockwise.] Temperature can be set in the range of 25°C to 75°C.
Wired Remote control (For HSE-SBS-015 and HSE-SBS-025 models) Figure 19 HEATING SET LED Display Backlight LED indicators Indicates the different modes of the Water Heater. Indicates the water temperature, energy consumed and Error messages flash in the event of a failure. C 2kW kWh Thermostat Increases or decreases the set temperature. ENERGY METER Power button Used to switch ON/OFF the water heater. Energy Meter Used to display the total Energy consumption of the Water Heater.
Modes There are two types of modes depending on the actual water temperature inside the inner tank of the water heater: Heating mode Standby mode When the actual temperature of the water is less than the set temperature, it enters into Heating mode. The Heating LED indicator glows as shown in (Fig. 23). After the water heater reaches set temperature, it will enter into the Standby mode due the thermostat cut-off and Heating LED indicator switch off as shown in (Fig. 24).
Draining the Tank Whenever the water heater is not used for an extended period, unplug the unit and drain. If it is below freezing temperature, you will need to unplug the unit and drain it. Figure 27 Switch off the electric supply to the water heater. Safety Valve Port Discharge Lever Open the hot water faucet until the water runs cool. Close cold water supply. Discharge Tube Drain the water by lifting the Discharge Lever of Safety Valve upwards (Fig. 27).
Changing the Decorative Front Panel For HSE-SBS-006 and HSE-SBS-010 models Please follow the instructions as shown in (Fig. 28). Figure 28 1. Pull out the Knob. 2. Unscrew the screw on the Decorative Front Panel. 3. Remove the Decorative Front Panel to change. For HSE-SBS-015 and HSE-SBS-025 models Please follow the instructions as shown in (Fig. 29). Figure 29 1. Remove the cap using the flat screw driver. 2. Unscrew the screw on the Decorative Front Panel. 3.
Troubleshooting The water heater may not operate as desired if used incorrectly or there is a minor cause, even though the product has no fault. In these cases, check the following issues to solve simple problems without the help from the Customer care centre. If the problem does not solve after checking the following issues, call Customer care centre. Problems Possible Cause(s) Solution Power indicator lamp and Heating indicator lamp does not glow (For HSE-SBS-006 and HSE-SBS-010 models).
Error Messages and Actions Error Code Reason Self-diagnostic / Action E0 Electrical Leakage in the unit. Call Customer care centre. E1 Temperature sensor circuit short or open. Call Customer care centre. E3 Exceeds maximum Operating temperature. Call Customer care centre. E4 Malfunction of leakage circuit. Call Customer care centre. E5 Low voltage protection (<100 V) and High voltageprotection (>275 V).
Warranty Product Warranty Your A. O. Smith water heater is warranted against defects arising from faulty design, workmanship and materials for a period of 24 months from the date of the invoice, subject to the following conditions: 1.
General Terms of Warranty 1. 2. 3. 4. The “goods” shall mean the goods described in the purchase agreement. “The customer” shall mean the original purchaser under the purchase agreement. “The Company” shall mean A. O. Smith India Water Products Private Limited. The “Purchase Agreement” shall mean the General Terms and Conditions of Sale agreed upon by the customer and the Company as printed on the Invoice. 5.
Warranty Card Customer Copy to be retained by the Customer Invoice Number: ___________________________ Dated: _________________________ Unit Serial Number: __________________________________ Model: _________________________ Capacity: ______________________ Customer's Name and Address: ______________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Ph: _______________ Mobile:
Service and Maintenance For Service needs: Please contact our A. O. Smith Toll Free Number : 1800-103-2468 SMS us : +91 99410 32468 E-mail us : aosmithcs@aosmithindia.com Registered Office A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka – 562 112, India. Toll Free No.: 1800-103-2468 Website: www.aosmithindia.
Part No.: 331319-000_R0 Date: 21-10-2014 Manufactured by A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka – 562 112, India. Toll Free: 1800-103-2468 n Website: www.aosmithindia.
