Recipes
10
Guarantee
A.H. Beard has been setting the standard for quality bedding since 1899. However, in the unlikely
event that a product fails to meet our high standards, A.H. Beard oers a guarantee to the
original purchaser to repair the product against faulty workmanship and materials.
The guarantee period for your product is indicated on the product law tag (production label)
sewn into the head of the mattress or base. If the label has been damaged or removed, or the
guarantee period is unclear, please contact A.H. Beard customer service for clarification.
To make a claim under this guarantee you must retain your original receipt as proof of
purchase.
Rights under the Australian Consumer Law and the Consumer Guarantees Act in
New Zealand
The benefits given by the guarantee set out in this document are in addition to any other rights
and remedies you may have under a law in relation to the goods to which the guarantee relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law
and the Consumer Guarantees Act in New Zealand. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Rights under this Guarantee
A.H. Beard provides the original purchaser of this product a guarantee against defects
in workmanship and materials. The guarantee period is indicated on the product law tag
(production label) sewn into the head of the mattress or base.
If, during the guarantee period, a defect caused by faulty workmanship or materials appears,
A.H. Beard will repair your mattress or base within a reasonable time after receiving your valid
guarantee claim.
• Note that sanitisation only treats surface stains. A mattress that is soiled on the sides,
through the comfort layers and/or spring unit, will not be accepted. Damage of this
kind will void your guarantee.
• Damage to the mattress caused by it being placed on an unsuitable foundation.
• Normal wear and tear or damage caused by misuse.