Instruction manual

LifeSource Health Line (Toll-Free): 1-888-726-9966

ACCOUNT SUPPORT

On the Account screen you may edit your personal information or manage the devices you have registered

to your account. You can switch between your personal account information and your device information

by selecting the “Account” tab or the “Devices” tab in the upper part of the screen. To make changes to your

personal information, click in the appropriate text field and change the text or make a selection from the

appropriate drop down box. The password verification question and answer fields will only be editable if you

do not leave the password field blank. After making changes, be sure to click the “Save Changes” button at

the bottom of the screen to save and apply your modifications.

In the “Devices” tab of the account screen, you can review the devices you have already added to your

account, remove devices, or add new devices. To add a new device, enter in the serial number located on the

underside of the device to the fields in the upper panel of the screen and click the “Add Device” button. The

serial numbers follow the format: ABCD-12345-76890. All devices currently registered to your account are

visible as small icons in the middle of the screen. The ActiLink USB Transceiver is a shared device between

all accounts and will not show up on this screen.

Each icon will have a corresponding label indicating the type of device it represents and the serial number of the

device. If you would like to unregister a device from your account, click the “Remove” button underneath the

device icon. Removing a device will allow you to register the device to another Wellness Connected account or use

the device with an Actihealth account. It is recommended that you write down the device serial number before you

remove it from any account so that you can easily enter it into the new account. After adding or removing devices,

be sure to click the “Save Changes” button at the bottom of the screen to save and apply your modifications.

The Support screen contains many useful resources to help you use the Wellness Connected system and

keep your software up to date. Wellness Connected automatically checks for new versions every time the

software is started. If a new version is found, you can update your software from this screen. Click on the

“Update” button in the lower left side of the screen to be directed to our software download page. Download

the software and run the installer package. The installation wizard will give you the option to either repair/

update the program, or to uninstall it Select “Repair/Update” in the installation wizard to update Wellness

Connected. Uninstalling the program will remove all existing accounts and data and will not be recoverable!

To check your current software version at anytime, go to the Support tab in the program and click the

system environment link.

Also on the support screen are links to online resources and contact information for customer service. If you

encounter problems with your Wellness Connected devices or software, please read the online resources first.

Electronic versions of the device manuals and answers to frequently asked questions can be opened using the

buttons at the bottom of the page. These buttons will open your web browser and require an active Internet

connection to function.

Account Information screen

Support screen