Deployment Guide
7.4 Application server log 39
7.5 Sonar log (Linux) 39
7.6 Eye 2100/500/2200 remote syslog configuration 40
8 Sapphire Process Management 44
8.1 Carat 44
8.2 Application server 44
8.3 Sonar 44
8.4 Eye 44
9 Troubleshoot 45
9.1 Cannot add Eye unit 45
9.2 No access to Sonar server, active test failed 45
9.3 Web app cannot connect to Carat server 45
9.4 Eye IP address forgotten 45
9.4.1 Reset Eye IP configuration 45
9.5 Collecting information for further analysis 46
10 Command-line utility for Eye 47
10.1 Overview 47
7signal Solutions Inc., 6155 Rockside Road, Suite 110, Independence, Ohio 44131, USA,
216-777-2900, info@7signal.com, www.7signal.com