Deployment Guide

9.5 Collecting information for further analysis
Sometimes it might be necessary to collect Sapphire log files and Linux system information and send them
to 7signal support team. To make this easier, “7carat collect logs” will gather all required information into
one file.
On the Carat server, as root, issue the command:
# 7carat collect logs
The command collects Sapphire log files and other information (see chapter 12.4) and stores all data to
one file, Sapphire_logs-<timestamp>  .tar.gz.
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7signal Solutions Inc., 6155 Rockside Road, Suite 110, Independence, Ohio 44131, USA,
216-777-2900, [e-mail], www.7signal.com