User Guide

Table of Contents v
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, [e-mail],
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
9 Troubleshoot ...................................................................................................................................... 62
9.1 GUI client cannot connect to Carat server ................................................................................. 62
9.2 Cannot add Eye unit ................................................................................................................. 62
9.3 No access to Sonar server, active test failed ............................................................................. 62
9.4 Analyzer client cannot connect to Carat server.......................................................................... 62
9.5 Eye IP address forgotten .......................................................................................................... 63
10 Command-line utility for Eye ........................................................................................................... 64
10.1 Overview ................................................................................................................................ 64
10.2 7db IP command group ............................................................................................... 64
10.3 Keys command group ............................................................................................................. 65
10.4 AP command group ................................................................................................................ 65
10.5 Conn command group ............................................................................................................ 65
10.6 Run command group .............................................................................................................. 66
10.7 Txp command group ............................................................................................................... 67
10.8 Log command group ............................................................................................................... 67
11 Command-line tool for database management ............................................................................... 70
11.1 Logsetup command ................................................................................................................ 70
11.2 Backup command group ......................................................................................................... 70
11.3 Show command group ............................................................................................................ 71
11.4 Reinit command group ............................................................................................................ 72
11.5 Reorg command group ........................................................................................................... 72
12 Command-line tool for carat server................................................................................................. 74
12.1 License command group......................................................................................................... 74
12.2 Integritycheck command group ............................................................................................... 74
13 Updating encryption certificates ..................................................................................................... 75
13.1 Updating Carat server certificates ........................................................................................... 75
13.2 Updating Analyzer server certificates ...................................................................................... 75
13.3 Updating Carat GUI certificates (Linux) ................................................................................... 75
13.4 Updating Carat GUI certificates (Windows) ............................................................................. 76
13.5 Updating Eye certificates ........................................................................................................ 76
14 Removing old measurement data .................................................................................................... 77
Appendix A. Logical connections ........................................................................................................ 79
Appendix B. Bandwidth requirements ................................................................................................. 85
14.1.1 Eye – Sonar ................................................................................................................ 85
14.1.2 Eye – Carat................................................................................................................. 85
14.1.3 Carat server – Carat GUI ............................................................................................ 86
14.1.4 Analyzer server – Analyzer client (browser) ................................................................. 86
14.1.5 DB2 and Analyzer server, DB2 and Carat server ......................................................... 86