User's Manual

Table of Contents vii
7signal Ltd, Panuntie 6, FI-00620 HELSINKI, FINLAND, [phone], [e-mail], www.7signal.com
7signal Sapphire Carat Carat User Guide Release 3.1
20.1 Subscription for a new report ..................................................................................... 78
20.2 Adding Report Items ................................................................................................... 79
20.2.1 Adding SLA compliance report item ................................................................ 80
20.2.2 Adding KPI report item .................................................................................... 81
20.2.3 Adding SLA report item .................................................................................... 83
20.2.4 Adding alarm report item ................................................................................ 84
21 Viewer Software ........................................................................................................... 85
22 Email Servers ................................................................................................................ 86
23 Database Backup .......................................................................................................... 87
23.1 Backup options ............................................................................................................ 87
23.1.1 Automated backup with server downtime ...................................................... 87
23.1.2 Automated backup without server downtime ................................................ 87
23.1.3 Manual backup ................................................................................................ 87
23.2 Database logging ......................................................................................................... 88
23.2.1 Purging database logs ...................................................................................... 88
23.3 Backup method options .............................................................................................. 89
23.3.1 Default state (not recommemded) .................................................................. 89
23.3.2 First degree of backup: offline backup ............................................................ 89
23.3.3 2nd degree of backup: online backup ............................................................. 90
23.3.4 Changing log settings ....................................................................................... 91
23.3.5 Managing backup levels................................................................................... 91
23.3.6 File system settings for the database .............................................................. 91
23.3.7 Changing backup settings ................................................................................ 91
23.4 Restoring backups ....................................................................................................... 92
24 Nagios Support ............................................................................................................. 93
24.1 Adding Sapphire Host Information To Nagios Server ................................................. 93
24.2 Adding Nagios Plug-ins To Sapphire Software ............................................................ 94
24.2.1 Install NRPE daemon ........................................................................................ 94
24.2.2 Install toolset ‘Nagios plugins’ ......................................................................... 94
24.3 Verifying Nagios Installation ....................................................................................... 94
24.4 Removing Nagios plugins ............................................................................................ 94