User Guide

Table of Contents iv
7signal Ltd, Panuntie 6, FI-00620 HELSINKI, FINLAND, [phone], [e-mail], www.7signal.com
7signal Sapphire Deployment Guide Release 3.0
7.3 Pole Install ................................................................................................................20
8 Installing 7signal Sapphire software ....................................................................................21
8.1 Carat DBMS (Linux) ...................................................................................................21
8.2 Carat server (Linux) ...................................................................................................24
8.3 Loupe install (Linux) ..................................................................................................26
8.4 Sonar install (Linux) ...................................................................................................28
8.5 Sonar install (Windows) .............................................................................................28
8.6 Carat GUI install (Linux) .............................................................................................32
8.7 Carat GUI install (Windows) .......................................................................................34
9 Upgrading Sapphire .............................................................................................................38
9.1 Major version upgrade ..............................................................................................38
9.2 Minor version upgrade ..............................................................................................38
9.3 Hotfix upgrade ..........................................................................................................38
10 Log Settings .......................................................................................................................39
10.1 Carat server log .......................................................................................................39
10.2 Carat GUI log ...........................................................................................................39
10.3 Eye log ....................................................................................................................39
10.4 Loupe log ................................................................................................................40
10.5 Sonar log (Linux) ......................................................................................................40
11 Sapphire Process Management .........................................................................................41
11.1 Carat .......................................................................................................................41
11.2 Loupe ......................................................................................................................41
11.3 Sonar.......................................................................................................................41
11.4 Eye ..........................................................................................................................41
12 Troubleshoot .....................................................................................................................42
12.1 GUI client cannot connect to Carat server ...............................................................42
12.2 Cannot add Eye unit ................................................................................................42
12.3 Scan test failed ........................................................................................................42
12.4 No access to Sonar server, active test failed ............................................................42
12.5 Loupe client cannot connect to Carat server ............................................................43
13 Command-line tool for Eye ................................................................................................44
13.1 Overview .................................................................................................................44
13.2 IP command group ..................................................................................................44