Operation Manual
www.vivotek.com 
T: 886-2-82455282 
F: 886-2-82455532 
Appendix 
A. Troubleshooting 
Status LED 
After powering up, the Network Camera performs a self-diagnostic to detect any 
hardware defects. The following table lists the LED patterns in general. In case of any 
fatal error, the LED will blink in a pattern other than those below. 
Condition LED color 
During self-diagnostic after power on  blink between red and green  
No network  Red is ON  
Getting IP  Green is flash every 0.5 sec 
Talk only / mute  Green is flash every 1 sec 
Listen only / Full duplex / half duplex  Green is flash every 0.5 sec 
Reset and Restore 
At the left side of the camera there is a button hidden in the 
pinhole as shown in the picture. It is used to reset the 
system or restore the factory default settings. Sometimes 
resetting the system sets the system back to normal state. If 
the system problems remain after reset, restore the factory 
settings and install again. 
RESET: Poke the wrench to click on the button. 
RESTORE: 1. Poke the wrench to press on the 
button continuously. 
2. Wait for self-diagnostic until the LED turns 
orange. 
3. Withdraw the wrench.
Restoring the factory defaults 
will erase any previous settings. 
Reset or restore the system after 
power on. 










