User's Manual

7 -Cogent GateApp for Administrators  50
Proprietary
Success Screen
7.3.4 Promoting Users
By Promoting Users, you can promote a user to an operator.
To promote an existing user:
1 From the Users screen, select Promote User. The Search User Wizard will begin starting
with the Panel ID screen.
2 Enter desired search criteria and select OK, or select OK for each screen in the wizard to
search all users. The User List will be displayed.
User List
3 From the list of users, select the user you want to promote and select OK. The New
Operator Wizard will be displayed starting with the User Name screen.