User's Manual
9
Introduction
System Overview
Welcome to the 3M Smart Check System!
Please take the time to read through this guide to help you understand how
your Smart Check system works. Keep this guide accessible when the
system is in use as it will serve as a reference guide should questions arise.
The Smart Check system allows library patrons to check in books on their
own. The system emulates the check-in procedures performed by a librarian.
Preparing your Library for the Smart Check System
A number of requirements must be met for the installation and operation of
the Smart Check system. These requirements include adequate space and
environmental conditions, electrical power connection, connection to the
automated circulation system (ACS), and staff training.
Staff Preparation and Training
The introduction of patron self-service will fundamentally change how your
library circulates items. Since patrons will be able to process their own
routine check-ins, your staff will have more time to respond to patrons with
more complicated problems or information requests. Because the new
system will affect the nature of their work, the entire library staff should be
involved in the preparation for installation. The staff will help to identify the
library functions that can be enriched with the added resources and time
made available by the Smart Check system.
A key element of introducing any new processes or systems into your library
is a successful staff training program. Your Smart Check system will be much
more effective with the active cooperation and participation of your entire
library staff. We recommend that you use the guides provided with the
system as texts for periodic training.
Preparing Library Patrons for the Smart Check System
To prepare library patrons for using the Smart Check system, thoroughly
review the Smart Check system documentation. Then, consider scheduling
patron orientation sessions to demonstrate the process for checking in items
from your library using the Smart Check system.
A librarian may need to monitor the new machine to assist patrons who are
unfamiliar with the system for an extended period of time.