3M™ MicroTouch™ Chassis Display User Guide Models C2254SW and C2234SW Read and understand all safety information contained in this document before using this product. 3 3M Touch Systems, Inc.
3M™ MicroTouch™ Chassis Display User Guide The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document.
M™ MicroTouch™ Chassis Display User Guide 3 Contents Chapter 1 Introduction Overview ....................................................................................................................5 Important Safety Information .....................................................................................6 Important Notes..........................................................................................................8 Service and Repair Indicators....................................
3M™ MicroTouch™ Chassis Display User Guide Troubleshooting the Touch Sensor...........................................................................25 Power Management..................................................................................................26 Appendix B Regulatory Information Regulatory Agency Approvals .................................................................................27 FCC Warning ...............................................................................
3M™ MicroTouch™ Chassis Display User Guide 5 CHAPTER 1 Introduction Overview Congratulations on the purchase of your 3M™ Touch Systems SCT Chassis Display. This guide describes how to set up your 3M™ SCT Chassis Display. The 3M Touch Systems product line of chassis displays offers the SCT Chassis Display for kiosk, ATM, and industrial enclosures. All SCT Chassis Displays are encased in rugged metal instead of plastic.
3M™ MicroTouch™ Chassis Display User Guide Important Safety Information Read and understand all safety information before using this product. Follow all instructions marked on the product and described in this document. Pay close attention to the following installation warnings and safety precautions. Intended Use The 3M Touch Systems SCT Chassis Display was designed for touch input and tested to replace an existing display.
3M™ MicroTouch™ Chassis Display User Guide 7 WARNING To avoid the risk of electric shock which may result in serious injury or death: • Do not service the display yourself. There are no user serviceable parts inside. Refer all servicing to qualified service personnel. Any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment. • Do not use non-conforming replacement parts.
3M™ MicroTouch™ Chassis Display User Guide CAUTION To avoid possible environmental contamination which may result in minor or moderate injury: • The lamp(s) inside this product contain mercury (Hg) and must be recycled or disposed of in accordance with local, state, or federal laws. Check your individual state's requirements to see if specific recycling requirements exist for mercurycontaining products or other electronic products. Refer to http://www.nema.
3M™ MicroTouch™ Chassis Display User Guide • 9 To avoid ergonomic concerns: Do not install the display in a manner or location with awkward accessibility. Extended use may result in muscle, tendon, or fixed posture strains. It is recommended you take periodic breaks from continuous use. Service and Repair Indicators Do not attempt to service this unit yourself. Removing the display cover may expose you to dangerous voltages or other risks.
3M™ MicroTouch™ Chassis Display User Guide 3M Touch Systems Support Services 3M Touch Systems, Inc. provides extensive support services through our website and technical support organization. Visit the 3M Touch Systems website at http://www.3m.com/touch/, where you can download MT 7 software and drivers, obtain regularly updated technical documentation on 3M Touch Systems products, and learn more about our company.
3M™ MicroTouch™ Chassis Display User Guide 11 CHAPTER 2 Setting up Your SCT Chassis Display This chapter describes how to set up your 3M Touch Systems SCT Chassis Display. You need to complete the following tasks: • Unpack the components • Connect the video, touch display cables, and power cable • Power on the display and test your setup • May need to load MT 7 drivers, refer to Chapter 3 for additional details. System Requirements The SCT Chassis Display requires a personal computer (PC).
3M™ MicroTouch™ Chassis Display User Guide • US, UK or EU power cables (as needed) • Hardware Kit -- 4 Mounting brackets (2 top and 2 side mount options), 8 screws • Software CD and documentation Cables Included with Your SCT Chassis Display USB Cable 9-pin RS-232 serial cable US power cable Power brick EU power cable (optional) UK power cable (optional) VGA cable DVI cable Connecting the Touch Display CAUTION You are cautioned that any change or modification to the equipment not express
3M™ MicroTouch™ Chassis Display User Guide 13 To connect the SCT Chassis Display: 1. Turn off your computer. You should always turn off the computer before connecting or disconnecting a device. 2. Select either the DVI or VGA cable. Connect one end of the video cable to the video connector on the display. Connect the other end to the video card in your computer. 3. Connect one end of the touch sensor cable (either USB or serial) to the LCD. Connect the other end to an available port on your computer.
3M™ MicroTouch™ Chassis Display User Guide Caution: Always use the mounting holes when attaching to the brackets. Do not drill additional holes in the unit to mount brackets to other locations. Attach the brackets to the edges of the chassis. The brackets are slotted, allowing the chassis to slide in and out. You can also rotate the brackets to various positions. Articulating Arm Mounting Option The unit has a 100 mm VESA mounting pattern on the back to allow for arm mount capability.
3M™ MicroTouch™ Chassis Display User Guide 15 Refer to the published specifications for the maximum and minimum operating temperature and humidity conditions. Refer to the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/, Video Card Requirements Before you connect your touch display, make sure your computer has a video card installed that supports the native video resolution of 1680 x 1050 for the SCT Chassis Display.
3M™ MicroTouch™ Chassis Display User Guide Configuring the Display Settings After you connect your SCT Chassis Display and turn on your computer, you may need to configure one or more of these display settings.
3M™ MicroTouch™ Chassis Display User Guide Image Menu Display Menu 17 System Menu OSD Choices Description Image Menu Choices are Brightness, Contrast, Sharpness, or Color Brightness Brightness Selecting the Brightness option will allow you to adjust the luminescence of the display. Adjust the brightness using the up and down buttons. Settings are saved automatically. Contrast Contrast Selecting the Contrast option increases or decreases the strength (lightness or dimness) of the image.
OSD Choices 3M™ MicroTouch™ Chassis Display User Guide Description User Settings Adjust the Red, Green and Blue channels to your preference. Settings are saved automatically. IMAGE Auto Adjust Choices are Auto Adjust, Clock, Phase, H Position, V Position. Not available when using the DVI connection Auto Adjust Performs automatic configuration of the Clock, Phase, Vertical and Horizontal positions. If you do an Auto Tune, the display will try to find the best setting.
3M™ MicroTouch™ Chassis Display User Guide 19 OSD Choices Description Clock Clock If the clock setting is not fine-tuned, you may observe periodic vertical bars of video noise on your image. These bars of noise are usually adjusted out when an Auto Adjust is performed. If the bars of noise are still present, this setting can be adjusted manually. Settings are saved automatically.
OSD Choices Timer 3M™ MicroTouch™ Chassis Display User Guide Description OSD Timer Adjust how long the menu remains on the screen. Settings are saved automatically. OSD H Position Adjusts the horizontal placement of the OSD display on your screen. Settings are saved automatically. OSD H Position OSD V Position OSD V Position Adjusts the vertical placement of the OSD display on your screen. Settings are saved automatically. Transparency Adjusts the transparency of the OSD screen on your display.
3M™ MicroTouch™ Chassis Display User Guide 21 OSD Choices Description Languages Language Sets the language for the OSD -- the choices are English, French, German, Spanish, and Chinese. Settings are saved automatically. Reset Defaults Reset Resets the control functions back to the original factory preset values. Settings are saved automatically. 3M Touch Systems, Inc.
3M™ MicroTouch™ Chassis Display User Guide CHAPTER 3 Enabling Your SCT Chassis Display Controller Communications The C2254SW Display supports USB HID for direct communication. If you are using USB HID, you simply connect the system with no additional software and you’ll quickly enter the world of touch functionality. When using a serial connection, 3M provides MicroTouch MT 7 Software for touch drivers.
3M™ MicroTouch™ Chassis Display User Guide 23 2. You may calibrate by accessing the Software Diagnostic Utility (SDU) found on the enclosed CD. Launch the SDU from the CD. Select the Tools menu and highlight Calibration. The screen below appears and you should touch the 2 targets as they appear. Press Escape to cancel Calibration. 3. If you are writing your own drivers, you should provide your own video alignment tool.
3M™ MicroTouch™ Chassis Display User Guide APPENDIX A Troubleshooting & Maintenance If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the display. You may also want to consult your video card user’s manual for additional troubleshooting advice.
3M™ MicroTouch™ Chassis Display User Guide Issue Solution No image displayed (blank screen) Is the display receiving a valid video signal from the PC? 25 • Check that the computer is powered on. • Check that the video cable is connected properly and securely to the display and the computer. • Check that the LED on the rear of the unit is green. • Check that no pins are bent in the video cable connector. • Check that the video card is firmly seated in the card slot in your computer.
3M™ MicroTouch™ Chassis Display User Guide Table 3. Common Touch Sensor Installation Issues Common Installation Issues Possible Solutions Touch sensor does not respond • Review the installation procedures. Are all cables connected properly? to touch • After you installed Touch Software, did you restart your PC to activate the touch sensor driver? • Remove the sensor communications cable and plug it back in. • Disconnect the power cable and plug it back in.
3M™ MicroTouch™ Chassis Display User Guide 27 APPENDIX B Regulatory Information Regulatory Agency Approvals Your product complies with the following regulatory standards: • FCC-B • CE • UL60950/IEC60950/EN60950 certified in compliance with the CB test scheme • RoHS/WEEE directives • CCC This equipment has been tested and found to comply within limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
3M™ MicroTouch™ Chassis Display User Guide This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.