Warranty
Warranty Policy
For consumer warranty policy and details of U-Ace, Inc.'s product warranty exceptions, please refer
to our current Suggested Jobber Price Schedule and website. U-Ace, Inc. limited warranty
guarantees U-Ace products to be free from defects in materials and workmanship for the period of
three (3) year after retail purchase from an authorized U-Ace dealer. This guarantee does not cover
damages from road hazards, improper wiring, installation or operation, or willful abuse or
modification. Warranty does not cover consequential damage, or damage or inconvenience caused
by non-operation of the product.
When a U-Ace product is suspected to be defective, contact your Customer Service Representative
for warranty submission. All warranty returns require a Return Goods Authorization (RGA) number
clearly marked on the outside of the carton being returned. The entire product must be returned, not
just suspected defective part(s), shipped freight prepaid, together with the detailed written
description of suspected failure. U-Ace reserves the right to provide repaired or replaced product via
freight prepaid.
Credit will be issued upon inspection and acceptance of defective goods. Customer Service will
notify you of rejected claims. You will have ten (10) working days from date of notification to request
return of product to our facility collect freight. If no response is received, product will be discarded
and no credit will be issued.
In the event the product is deemed defective by U-Ace, Inc. a credit for the cost of the freight
will be issued.
This U-Ace limited warranty is given in lieu of all other warranties expressed or implied. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.