User's Guide

A
TECHNICAL SUPPORT
Online Technical
Services
3Com offers worldwide product support 24 hours a day, 7 days a week, through
the following online systems:
■ World Wide Web site
■ 3Com FTP site
■ 3Com Bulletin Board Service (3Com BBS)
■ 3Com Facts
SM
automated fax service
World Wide Web Site Access the latest networking information on the 3Com Corporation World Wide
Web site by entering the URL into your Internet browser:
http://www.3com.com/
This service provides access to online support information such as technical
documentation and software library, as well as support options ranging from
technical education to maintenance and professional services.
3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the
3Com public FTP site. This service is available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following information into your
FTP client:
■ Hostname: ftp.3com.com (or 192.156.136.12)
■ Username: anonymous
■ Password: <your Internet e-mail address>
Exhibit 8: User's Manual