User guide

Key Considerations 33
How do I move my copy of 3Com Network Administrator to
another workstation?
If you need to move 3Com Network Administrator to another computer,
you must contact 3Com Customer Support to revoke the existing
activation key. The activation key will only work with the correct
combination of license key (to identify the software) and serial number
(to identify the machine the software is installed on). To comply with the
software license agreement you must remove the original installation.
If I re-install the product after it has been activated, do I need to
activate it again?
No - the product activation information is stored on your computer and
will remain intact following de-installation and re-installation.
My copy of 3Com Network Administrator no longer runs, even
though it has been activated.
If you upgraded a major component on your computer, such as the
processor, or hard disk driver or if you upgrade your computer’s operating
system, the serial number will then be invalid. In this case, you need to
contact 3Com Customer Support to have your activation key revoked.
Refer to “
How do I move my copy of 3Com Network Administrator to
another workstation?” above for more information.
Why can’t I log in to the 3Com support web site?
If you experience difficulties logging in to the 3Com support web site,
please check your web browser settings to ensure that cookies are
enabled. You may also want to check with your system administrator that
your site’s firewall settings permit web site cookies.
3Com Network Administrator for HP OpenView.book Page 33 Wednesday, November 12, 2003 2:33 PM