User guide

Components 145
During the verifying device properties stage, Agent Update will examine
the properties of the device to ensure that it is the expected device. If the
device is not what Agent Update was expecting, then the update for that
device is skipped.
To verify that a download was successful, Agent Update will read the
device details at the end of the update and check that the new software
version has successfully changed.
Agent Update Events An HP OpenView alarm is generated in HP OpenView for each device that
3Com Network Administrator attempts to update as part of the Agent
Update operation.The alarm source is the IP address of the device and
both the severity of the alarm and the alarm message indicate whether
the attempt to update the agent was successful. The detail of the
message for a successfully updated device includes the previous agent
version and the new agent version that is running on the device. For
devices that could not be updated, the detail of the alarm message
describes what went wrong and suggests possible resolutions to the
problem.
Agent Update
Reports
The following reports are produced by Agent Update.
Agent Update Summary Report
When an Agent Update operation completes, the Agent Update
Summary report is automatically generated. You can choose to view the
report from the Agent Update Summary dialog shown at the end of the
operation.
The Agent Update Summary report provides the following information:
■ A list of the devices that have been successfully updated by the
operation. The previous and new versions are shown for each device.
■ A list of the devices that could not be updated by the operation. The
current and required agent versions are shown for each device. 3Com
Network Administrator will also report a reason for the failure and
suggest possible resolutions.
3Com Network Administrator for HP OpenView.book Page 145 Wednesday, November 12, 2003 2:33 PM