User guide

130 CHAPTER 6: BACKUP, RESTORE AND SETUP
Useful Information
and References
The following section provides useful details related to Backup, Restore
and Setup.
The devices and agents supported by Backup, Restore and Setup are
shown in Appendix A
on page 241.
Supported 3Com
Devices
The Device Backup, Restore and Setup Wizards determine which of the
devices in your inventory file are supported. Backup, Restore and Setup
can only be performed on supported devices. For devices that are not
supported, the Backup Audit report and the Summary step on both the
Device Backup Wizard and the Device Setup Wizard provide the reasons
as follows:
■ Agent Update — the device and all of its units or modules are
supported, but one or more of the units or modules requires a more
recent software version. See the “
Agent Update Wizard” in Chapter 7
for instructions on how to update the agent software on your device.
■ License Required — the agent software on the selected device is
capable of providing Backup and Restore functionality. However, a
License Key is required to enable this feature in the agent software.
Refer to the software user documentation for details on how to obtain
a License Key.
■ Not Supported — one or more units in the device list are not
supported. Please ensure that you have downloaded and installed the
latest service pack, if available, using Live Update. See “
Live Update”
on page 221
for more information.
If the service pack release notes identify your device as being supported,
but the device is still shown as unsupported in the Backup or Setup
Wizard, then the current inventory file may be out of date. 3Com
recommends that you refresh the inventory file and try again.
You can only apply a saved backup to a target device that has the same
physical configuration as the source of the backup. The presence of a
redundant module is recorded as part of the physical configuration stored
in the backup file for a device. So for a device to have the same physical
configuration, it must have the same redundant module too.
3Com Network Administrator for HP OpenView.book Page 130 Wednesday, November 12, 2003 2:33 PM