User guide

106 CHAPTER 5: IMPORTING AND REFRESHING DEVICES
If you only include the first address in the CSV file then only the
192.168.1.0 subnet will be created in the inventory. However, if you
include the second address or the address of another device on the
192.168.2.0 subnet, then both subnets will be created in the inventory
and the router will appear in both subnet groups.
Frequently Asked
Questions
The device I imported was not added to the inventory file
■ Check the Import report to ensure the device was not rejected due to
an invalid CSV entry or due to it not appearing as a 3Com device in HP
OpenView.
■ Check the Refresh report to ensure there were no errors when
refreshing the given device.
The Refresh report says that my device is not a 3Com device but I
am certain that it is
Verify that you can communicate with the device using the read
community string you supplied to the import, by reviewing the CSV file or
the information held in HP OpenView.
3Com Network Administrator for HP OpenView.book Page 106 Wednesday, November 12, 2003 2:33 PM