3Com Megahertz® 10/100 LAN PC Card User Guide http://www.3com.com/ Part No.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 Copyright © 3Com Corporation, 1998. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
CONTENTS 1 INSTALLING THE PC CARD Inserting the LAN Card 2 Cabling the LAN Card and Connecting to the Network Disconnecting the Cable from the Card 3 LAN Card LEDs 4 2 SETUP FOR WINDOWS 98 Before You Begin Installation 5 Setup Procedure 5 Confirming Installation 6 Troubleshooting Windows 98 Installations Uninstalling the Card 8 7 3 SETUP FOR WINDOWS 95 Before You Begin Installation 9 Determining Your Windows 95 Version 9 Setup Procedures 10 Windows 95 Version A 10 Windows 95 OSR 2 11 Confirming Installa
5 HELP AND SUPPORT Other Operating Systems Supported 19 Other Networks Supported 19 On-Line Documentation 20 Windows 98, Windows 95, and Windows NT 4.0 Windows NT 3.51, Windows 3.
INSTALLING THE PC CARD 1 The 3Com Megahertz® 10/100 LAN PC Card (model 3CCFE574BT) connects a computer to an Ethernet or Fast Ethernet network. This guide describes LAN card installation and setup for Windows 98®, Windows 95®, and Windows NT®. Refer to the LAN card on-line help utilities for setup for operating systems not described in this guide. ■ ■ ■ See“On-Line Documentation” on page 20 for details on installing the on-line documentation and opening it with your Web browser.
2 CHAPTER 1: INSTALLING THE PC CARD Inserting the LAN Card Slide the LAN card into the card slot as shown below. The power to the computer can be on or off. Without forcing the card, push until it seats firmly. If you do not know how to insert cards in your computer, refer to the documentation supplied with your computer on using PC Card (PCMCIA) slots. Cabling the LAN Card and Connecting to the Network All connectors should seat easily without forcing.
Disconnecting the Cable from the Card 3 Disconnecting the Cable from the Card The PC card cable locks in place when you connect it to the card. Do not pull or twist it when disconnecting it from the LAN card. To release the cable from the card, squeeze the release clips located on the sides of the connector, as shown in the following illustration.
4 CHAPTER 1: INSTALLING THE PC CARD LAN Card LEDs Once the card is connected to the network and the network drivers are installed (described in the following chapters) you will be able to use the connector LEDs to verify link integrity. Table 1 LAN Connector LEDs LED On Off Flashing 10 Mbps Good 10BASE-T connection between PC Card and hub No connection. (Off when 100 LNK LED is on.) 100 Mbps Good 100BASE-TX connection between PC Card and hub No connection. (Off when 10 LNK LED is on.
2 SETUP FOR WINDOWS 98 Before You Begin Installation Before installing the network driver software, obtain the following information from your MIS department: ■ For Windows 98 networking, your computer name and workgroup name. For your network account, your user name and password. ■ Setup Procedure 1 Install the card as described in Chapter 1. Windows 98 automatically detects the card, displays a New Hardware Found dialog box, and looks for information about the card.
6 CHAPTER 2: SETUP FOR WINDOWS 98 5 Insert the Windows 98 CD if prompted. Optionally, you may specify a location on the hard disk where the Windows 98 files reside. Typically, this location is C:\WINDOWS\OPTIONS\CABS. Click OK to copy the files needed for the Ethernet interface. There may be a period of inactivity while the system checks your current network configuration. How much time this takes depends on your settings for network software components. 6 Click Finish.
Troubleshooting Windows 98 Installations 7 Troubleshooting Windows 98 Installations Basic troubleshooting, applicable for all problem situations. Inspect all cables and connections. Check whether your card is fully inserted into the slot. Verify that you have the latest BIOS for your system. If not, check the Web site for your computer and follow the BIOS upgrade instructions. Check for multiple installations of the card.
8 CHAPTER 2: SETUP FOR WINDOWS 98 Slow or dropped connection on a 10/100 switch or hub. The switch may be forced to 10 Mbps. Open Control Panel/Network/Advanced and disable Auto Polarity. 1 Open Control Panel/Network 2 Double click the LAN card. 3 Click on the Advanced tab. 4 Highlight Automatic Polarity Selection and choose Disable. Uninstalling the Card Sometimes previous or unfinished installations leave problems that affect card operation.
SETUP FOR WINDOWS 95 3 Before You Begin Installation ■ ■ ■ Determine which version of Windows 95 is installed on your computer. Obtain the Installation Disk that shipped with the LAN Card. Ask the MIS department for your network file server name, your network account user name, and your password. Determining Your Windows 95 Version Before setting up the card, you must know which version of Windows 95 is installed on your computer.
10 CHAPTER 3: SETUP FOR WINDOWS 95 Setup Procedures Windows 95 Version A If a “New Hardware Found” dialog box appears, skip to step 8. 1 Open the Control Panel and double click the PCMCIA icon. If you are asked whether you are using a PC Card to install windows, ignore the prompt. 2 Click Next. 3 Click No to the prompt about real-mode drivers. 4 Click Next if prompted to remove the Real Mode drivers. 5 Click Finish. 6 Click Yes to shut down the PC.
Setup Procedures 11 11 If you are prompted for Windows 95 files, enter the directory path for Windows 95 (on most hard disks, c:\windows\options\cabs) or insert the Windows 95 CD and specify the \WIN95 directory. When installation is complete, Windows 95 prompts for restart. 12 Remove the Installation Disk and click Yes. When the software restarts, log on to your network using the user name and password supplied by your MIS department.
12 CHAPTER 3: SETUP FOR WINDOWS 95 10 Click Finish to copy the files needed for the Ethernet interface. ■ If prompted for the LAN Card Installation Disk, indicate the floppy drive as the location of the files. ■ If prompted for Windows 95 files, indicate your CD-ROM drive or type the path to the directory where your Windows 95 files reside. Normally, this path is C:\WINDOWS\OPTIONS\CABS. Click OK to finish copying the required files.
Troubleshooting Windows 95 Installations 13 Troubleshooting Windows 95 Installations Symptom Solution Basic troubleshooting, applicable for all problem situations. Inspect all cables and connections. Check whether your card if fully inserted into the slot. Verify whether you have the latest BIOS for your system. If not, check the Web site for your computer and follow the BIOS upgrade instructions. Check for multiple installations of the card.
14 CHAPTER 3: SETUP FOR WINDOWS 95 Need to force In most cases, the automatic settings work fine. However, if speed and duplex you to need to force speed or duplex settings to match those settings. of an attached device: 1 Open Control Panel/Network 2 Double click the LAN card. 3 Click on the Advanced tab. 4 Select Network Link Selection and choose the correct speed. Slow or dropped connection on a 10/100 switch or hub. The switch may be forced to 10 Mbps.
SETUP FOR WINDOWS NT 4 Before You Begin Installation Which Windows NT setup procedure you use depends on whether networking has already been installed on your computer. Verify with your MIS department which network driver installation instructions you should use. Before setting up the card, you will need to know: ■ ■ ■ ■ Your network file server name, network account user name, and password.
16 CHAPTER 4: SETUP FOR WINDOWS NT 6 When the Select OEM Option window opens, select FE574B-3Com 10/100 LAN PCCard-Fast Ethernet and click OK. 7 The Network Adapters list shows a check mark next to the 3Com LAN card. Click Next to continue. 8 In the Network Protocols list, place a check mark next to each network protocol required for your site and click Next. 9 In the Network Services window, place a check mark in the box next to each desired service.
Troubleshooting Windows NT Installations 17 Setup With Networking Installed 1 In the Control Panel, double-click Network. 2 Open the Adapter tab and click Add. 3 Click Have Disk. Put the Installation Disk in the floppy drive and click OK. 4 When the Select OEM Option window opens, select FE574B-3Com 10/100 LAN PCCard-Fast Ethernet and click OK. 5 In the 3Com LAN card dialog box, accept the default settings and click Continue. The default settings work in most instances.
18 CHAPTER 4: SETUP FOR WINDOWS NT Card not functioning. Open Windows NT Diagnostics. From Start menu, select Programs/Admin Tools/Windows NT Diagnostics. Check for resource conflicts and make sure the settings for the LAN card are valid. Need to force speed and duplex settings. In most cases, the automatic settings work fine. However, if you need to force speed and duplex settings to match those of an attached device: 1 Open Control Panel/Network. 2 Click on the Adapters tab.
5 HELP AND SUPPORT Other Operating Systems Supported The LAN card supports Windows NT 3.51, Windows for Workgroups, Windows 3.x, and DOS. In addition, the LAN card supports AutoLink for Novell NetWare under Windows 3.x, Windows for Workgroups, and DOS. Information on setting up the card for these operating systems is available in the on-line documentation supplied with the LAN card. For setup information and details, see “On-Line Documentation”.
20 CHAPTER 5: HELP AND SUPPORT On-Line Documentation You must have a Web browser installed to open the LAN card on-line help. A connection to the network is not required for reading the document, although active links to key 3Com Web sites are supported. Windows 98, Windows 95, and Windows NT 4.0 To install the help document for Windows 98, Windows 95, Windows NT put the Installation Disk in the floppy drive, open the Start menu and select Run, and run A:\WINSETUP.
Online Technical Services 21 Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: ■ World Wide Web site ■ 3Com FTP site ■ 3Com Bulletin Board Service (3Com BBS) ■ 3ComFactsSM automated fax service World Wide Web Site Access the latest networking information on the 3Com Corporation World Wide Web site by entering the URL into your Internet browser: http://www.3com.
22 CHAPTER 5: HELP AND SUPPORT 3ComFacts Automated Fax Service The 3ComFacts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products. Use a touch-tone telephone and dial 1 408 727-7021 to connect. Support from Your Network Supplier and 3Com Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
3Com Corporation LIMITED WARRANTY HARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its authorized reseller: Network Interface Cards Lifetime Other hardware products *unless otherwise specified above 1 year* Spare parts and spares kits 90 days If a product does not operate as warranted above during the applicable warranty period, 3Com shall, at its opt
OBTAINING WARRANTY SERVICE Customer must contact 3Com’s Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase may be required.
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SPECIFICATIONS Specifications for the 3Com Megahertz 10/100 LAN PC Card (model 3CCFE574BT) Network Interface 3CCFE574BT LAN PC Card Ethernet IEEE 802.3 10BASE-T and Ethernet IEEE 802.3u 100BASE-TX standards Physical Dimensions Length 3.370 in (85.6 mm) Height 0.197 in (5.0 mm) Width 2.126 in (54 mm) Weight 0.86 oz (24.