® FAST ETHERLINKâ PARALLEL TASKINGâ EISA 10/100BASE-T NETWORK ADAPTER USER GUIDE A member of the 3Com Fast EtherLink family of adapters Part No.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 © 3Com Corporation, 1995. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
LIFETIME WARRANTY ® 3Com’s EtherLinkâ, TokenLinkâ III 16/4, Fast EtherLink, FDDILinkä, and 3Com Impactä ISDN ISA adapters have a Lifetime Warranty. To ensure the very best 3Com service and support, take the time to complete the product registration card.
Customers in the countries shown below should send the completed registration card to the appropriate address. Customers in other non-U.S. locations should send the registration card to the U.S. address on the front of the card. ■ Asia ■ 3Com Asia Ltd., Marketing Department Room 2506-07, 25/F.
CONTENTS ABOUT THIS GUIDE Introduction 1 How to Use This Guide Conventions 2 1 1 INTRODUCTION Adapter Features 1-1 2 INSTALLING THE HARDWARE Inspecting the Adapter 2-2 Installing the Boot PROM 2-2 Inserting the Fast EtherLink EISA Adapter 2-2 Confirming Adapter Installation 2-4 Connecting to the Network 2-5 Auto Select Media Type 2-7 3 CONFIGURING THE ADAPTER EtherDisk Diskette 3-2 Configuring the Adapter 3-2 Using a NOS Other Than Windows 95 Using Windows 95 3-3 Software Option Settings 3-4 Media Typ
4 LOADING NETWORK DRIVERS Locating the Network Drivers 4-2 Accessing DOS 4-2 Loading NetWare ODI Drivers 4-3 One EISA Adapter in a Client 4-3 AutoLink Requirements 4-4 AutoLink Installation 4-4 Multiple EISA Adapters in a Client 4-7 Finding the Adapter’s Slot Number 4-9 One EISA Adapter in a Server 4-10 NetWare Driver Installation 4-10 Multiple EISA Adapters in a Server 4-11 Finding the Adapter’s Port Address for Multiple Adapters 4-12 NetWare Driver Installation 4-13 Loading Windows 95 Drivers 4-14 Loading
A SPECIFICATIONS Adapter Card Specifications A-1 RJ-45 Connector Pin Assignments A-2 Cabling Requirements A-2 B TECHNICAL SUPPORT On-line Technical Services B-1 3Com Bulletin Board Service B-1 Access by Modem B-1 World Wide Web Site B-2 ThreeComForum on CompuServe B-2 3ComFacts Automated Fax Service B-2 Support from Your Network Supplier B-3 Returning Products for Repair B-4 GLOSSARY INDEX LIMITED WARRANTY FCC CLASS B CERTIFICATION STATEMENT CISPR B COMPLIANCE CE NOTICE
FIGURES 1-1 Procedure Overview 1-2 2-1 Hardware Installation Overview 2-1 2-2 Computer with PCI and EISA Slots 2-3 2-3 Connecting Twisted-Pair Cable 2-5 3-1 3-2 3-3 3-4 3-5 Adapter Configuration Overview 3-1 Auto Installation Screen 3-7 Main Menu 3-7 Multiple Adapter Option Configuration Changing Adapter Options 3-9 3-9 4-1 Overview of Loading Network Drivers 4-1 4-2 Auto Installation Information Screen 4-6 4-3 Main Menu 4-6 5-1 Troubleshooting Overview 5-1 5-2 Fast EtherLink Adapter Backplate 5-11
TABLES 1 Text Conventions 2 Notice Icons 2 2 3-1 Software Configuration Options 3-5 4-1 Accessing DOS from Other Operating Systems 4-3 5-1 Non-Bus Master Adapter and Diagnostic Program Names 5-2 Fast EtherLink EISA Adapter LEDs 5-11 5-7
ABOUT THIS GUIDE Introduction This guide describes how to install and configure the 3Comâ Fast EtherLinkâ Parallel Taskingâ EISA 10/100BASE-T adapter. This adapter is referred to in this guide as the Fast EtherLink EISA adapter. Also included in the guide is information about troubleshooting and using the diagnostic tests if an adapter malfunction occurs. How to Use This Guide The following table shows where to find specific information in this guide.
2 ABOUT THIS GUIDE Conventions The following tables list text and icon conventions that are used throughout this guide: Table 1 Text Conventions Description Convention This typeface is used to represent displays that appear Text represented as screen display on your terminal screen, for example: NetLogin: Text represented as commands This typeface is used to represent commands that you enter, for example: print autolink.
1 INTRODUCTION The 3Comâ Fast EtherLinkâ Parallel Taskingâ 10/100BASE-T EISA adapter (3C597-TX) is a 32-bit adapter for use in personal computers with an Extended Industry Standard Architecture (EISA) computer bus. In this guide the adapter is referred to as the Fast EtherLink EISA adapter. It operates whether or not bus mastering is enabled. This adapter is a dual-speed adapter connected to an Ethernet network with a single RJ-45 connector over unshielded twisted-pair (UTP) cable.
1-2 CHAPTER 1: INTRODUCTION ■ Automatic EISA configuration without jumpers ■ Three status LEDs ■ Single shielded RJ-45 connector for use at either speed (Category 3, 4, or 5 UTP cabling for 10BASE-T Ethernet networks, and Category 5 UTP for 100BASE-TX Fast Ethernet networks) ■ Diagnostic software and drivers on the 3C59X EtherDiskâ diskette The Fast EtherLink EISA adapter can be managed remotely with Transcendâ PC Link SmartAgentâ network management software.
2 INSTALLING THE HARDWARE This chapter describes how to install the Fast EtherLink EISA adapter in your computer and connect it to a network. An overview of these procedures is shown in Figure 2-1. 1 Inspect the adapter. 2 Install the boot PROM. (optional) 3 Insert the adapter. 4 Connect to the network. 5 Go to Chapter 3, “Configuring the Adapter.
2-2 CHAPTER 2: INSTALLING THE HARDWARE Inspecting the Adapter Before installing the adapter in your computer, you should visually inspect it for damage that might have occurred during shipment from the factory. CAUTION: Each adapter is packed in an antistatic container to protect it during shipment. To avoid damaging any staticsensitive components after removal from the container, be sure to reduce any static electricity on your person. One way to do this is to touch the metal chassis of your computer.
Inserting the Fast EtherLink EISA Adapter 2-3 2 Remove all jewelry from your hands and wrists. 3 Use only insulated or nonconductive tools. 4 Remove the computer’s cover and select any of the available EISA expansion slots. 5 Insert the adapter in the slot and secure the screw. If you have a computer with slots other than EISA slots, be sure to install the Fast EtherLink EISA adapter only in an EISA slot. It can be a bus master or a non-bus master slot.
2-4 CHAPTER 2: INSTALLING THE HARDWARE Confirming Adapter Installation If you are installing the 3C597 EISA adapter in a computer running Windows 95, you can confirm the adapter’s installation by following these steps: 1 After starting Windows 95, double-click the My Computer icon. 2 Double-click the Control Panel icon. 3 Double-click the System icon. The System Properties box appears, detailing your system setup. 4 Click the Device Manager tab. A list of devices appears, arranged by type.
Connecting to the Network 2-5 Connecting to the Network This section describes how to connect 10 Mbps or 100 Mbps network cables to the Fast EtherLink EISA adapter. You must connect the adapter to the network before loading drivers. The backplate of the Fast EtherLink EISA adapter contains one RJ-45 connector. The adapter automatically senses and switches speed based on the type of hub to which it is connected.
2-6 CHAPTER 2: INSTALLING THE HARDWARE The Fast EtherLink EISA adapter uses an on-board transceiver with twisted-pair cable. To establish a valid 10 Mbps connection, the cable must be connected to a 10BASE-T hub. To establish a valid 100 Mbps connection, the cable must be connected to a 100BASE-TX hub. Connect the network cable as follows: 1 Make sure that the connector on your cable is wired appropriately for standard 10BASE-T or 100BASE-TX adapter cards.
Auto Select Media Type 2-7 Auto Select Media Type The Auto Select Media Type function is implemented by all drivers contained on the 3C59X EtherDisk diskette supplied with the 3C597-TX EISA adapter. This includes NetWare ODI drivers and NDIS 2.01 drivers. It also includes NDIS 3.0 drivers for Windows for Workgroups, Windows 95, and Windows NTä. The NDIS drivers function with 386 and later processors.
3 CONFIGURING THE ADAPTER This chapter explains how to configure the Fast EtherLink EISA adapter using the EISA configuration diskette that came with your computer and the EtherDisk diskette supplied with the adapter. The configuration process is shown in Figure 3-1. 1 Configure the adapter using the EISA configuration utility. 2 Copy the .CFG file from the EtherDisk diskette. 3 Change software option settings. (optional) 4 Go to Chapter 4, “Loading Network Drivers.
3-2 CHAPTER 3: CONFIGURING THE ADAPTER EtherDisk Diskette The EtherDisk diskette supplied with the Fast EtherLink EISA adapter contains the following: ■ An adapter configuration (!TCM5970.
Configuring the Adapter 3-3 4 Follow the on-line prompts and the instructions that accompanied your EISA computer and then run the EISA configuration utility. The sequence of configuration steps required for some EISA computers may vary from the steps explained here. Consult the EISA configuration utility manual provided by the manufacturer of your computer for more details. 5 When the EISA configuration utility asks for a .CFG file to copy, remove the EISA configuration diskette.
3-4 CHAPTER 3: CONFIGURING THE ADAPTER 2 Complete one of the following instructions: ■ ■ If your computer supplies this utility on its hard disk, follow the instructions displayed on the screen to run the utility. Alternatively, insert the EISA configuration utility diskette provided with your computer and follow the instructions displayed on the screen. 3 When the adapter has been successfully configured, proceed to Chapter 4, “Loading Network Drivers.
Software Option Settings 3-5 Table 3-1 Software Configuration Options Option Default Setting Available Settings Media Type Auto Select Auto Select 10BASE-T (RJ-45) (10 Mbps) 100BASE-TX (100 Mbps) Network Driver Optimization Normal Normal Minimized CPU Utilization Maximized Network Performance Full Duplex Disabled Enabled (10 Mbps only) Disabled Media Type Two media speeds and the Auto Select Media Type function are available, as shown in Table 3-1.
3-6 CHAPTER 3: CONFIGURING THE ADAPTER Changing the Settings To change the software option settings, follow these steps: 1 Make sure the Fast EtherLink EISA adapter has been properly installed in your computer, as explained in Chapter 2, “Installing the Hardware.” CAUTION: If this computer is an operating server, notify all users of the server to save their work and log out from the network before you begin.
Software Option Settings 3-7 EtherDisk-3C59X Fast EtherLink/EtherLink III Bus Master Adapter Family v.X.X ESC=Cancel 3Com's auto installation software (AutoLink) automatically configures your adapter and workstation for use as a NetWare client. To use AutoLink: * Have only one 3Com EISA Bus Master adapter installed * Use NetWare v2.X, v3.1X, or v4.X as your network operating system * Have DOS on the client being installed AutoLink edits your AUTOEXEC.BAT and CONFIG.SYS files and saves the old versions.
3-8 CHAPTER 3: CONFIGURING THE ADAPTER 9 If you have multiple adapters installed, as shown in Figure 3-4, use the arrow keys to select the desired adapter and press [Enter]. The Fast EtherLink EISA adapter is referred to on this screen by the product number 3C597-TX. 10 If you have a single adapter installed, the Configure Adapter option appears already highlighted on the Install pull-down menu. Press [Enter]. A screen similar to the one shown in Figure 3-5 appears.
Software Option Settings Quit Install Test Configuration and Diagnostic Program View Select 3-9 F1=Help Select Adapter Installed Adapters 3Com 3C597-TX in Slot 2: Node Address = 0060BC001358 3Com 3C597-TX in Slot 3: Node Address = 0060BC001368 Select the adapter to be configured and/or tested. Select Cancel (C) Copyright 1995, 3Com Corporation.
4 LOADING NETWORK DRIVERS This chapter describes how to load the network driver required to let the Fast EtherLink EISA adapter operate with your network operating system. Figure 4-1 shows an overview of these procedures. 1 Locate network drivers. 2 Access DOS. 3 Load the drivers. A NetWare Windows 95 (Client/server) Non-NetWare (NDIS or other) B Figure 4-1 Overview of Loading Network Drivers If you are using Novellâ NetWareâ 2.x, 3.1x, or 4.
4-2 CHAPTER 4: LOADING NETWORK DRIVERS Locating the Network Drivers The 3C59X EtherDisk diskette contains the latest versions of the network drivers available when 3Com shipped the adapter. The diskette also contains other important information about the adapter.
Loading NetWare ODI Drivers 4-3 Table 4-1 describes how to access DOS from various operating systems. Table 4-1 Accessing DOS from Other Operating Systems Operating System Procedure OS/2 1 Boot your computer from a plain DOS diskette. 2 Type install at the DOS command prompt to run the 3Com install program. Windows 3.x 1 Exit Windows completely (select File, Exit Windows, OK). 2 Type install at the DOS command prompt to run the 3Com install program. Windows 95 1 Turn on your computer.
4-4 CHAPTER 4: LOADING NETWORK DRIVERS If no 3Install account exists, the drivers will be loaded from the diskette (rather than from the server), and they may not be the most current versions. Instructions for configuring a 3Install account are contained in the README.TXT file located in the QINSTALL\SERVER directory on the 3C59X EtherDisk diskette. DOS ODI client drivers that support the 3Com EISA adapter support shared interrupts.
Loading NetWare ODI Drivers 4-5 2 Insert the 3C59X EtherDisk diskette in a floppy drive on your computer and make that drive the current drive. For example, if the diskette is in drive A, type the following command: A: [Enter] 3 At the prompt, type: INSTALL [Enter] Alternatively, at the prompt, type: AUTOLINK [Enter] If you type AUTOLINK instead of INSTALL, you will bypass the EtherDisk diskette menu program (skipping steps 5 and 6) and advance to step 7.
4-6 CHAPTER 4: LOADING NETWORK DRIVERS EtherDisk-3C59X Fast EtherLink/EtherLink III Bus Master Adapter Family v.X.X ESC=Cancel 3Com's auto installation software (AutoLink) automatically configures your adapter and workstation for use as a NetWare client. To use AutoLink: * Have only one 3Com Bus Master adapter installed * Use NetWare v2.X, v3.1X, or v4.X as your network operating system * Have DOS on the client being installed AutoLink edits your AUTOEXEC.BAT and CONFIG.
Loading NetWare ODI Drivers 4-7 If you experience problems that occur only when using the AutoLink program, display or print the AUTOLINK.LOG file. The AUTOLINK.LOG file contains a log of all the events that occurred during the AutoLink installation and configuration process. a To display the file, type: type autolink.log | more b To print the file, type: print autolink.log 7 When the auto installation process is finished, remove the diskette and reboot the computer.
4-8 CHAPTER 4: LOADING NETWORK DRIVERS If you are running NetWare and you need to install multiple 3C597-TX Fast EtherLink EISA adapters in an EISA-compliant computer, follow these steps to install the NetWare ODI client driver: 1 Make sure your computer is turned off. Install the first adapter. 2 Connect the network cable to the adapter. 3 Insert the EISA configuration utility diskette and turn on the computer. 4 Run the EISA configuration program.
Loading NetWare ODI Drivers 4-9 b Remove the EISA configuration diskette and exit the program. c Restart the computer. 12 Access the C:\NWCLIENT subdirectory. 13 Edit the NET.CFG file, which is in the NWCLIENT subdirectory, as follows: a In the LINK DRIVER 3C59X section of the NET.CFG file, add the following: Slot 3 FRAME ETHERNET_802.2 b Repeat step 13a for the second adapter: Slot 5 FRAME ETHERNET_II The slot numbers shown above are examples; yours may be different.
4-10 CHAPTER 4: LOADING NETWORK DRIVERS 2 Select Configuration/Diagnostic/Troubleshooting, and press [Enter]. 3 In the next screen, select Configuration and Diagnostic Program, and press [Enter]. The next screen lists the installed adapters. Write down their slot numbers. 4 Exit the program. If you are using an ODI driver with multiple adapters already installed and you have not updated the NET.CFG file, specify which adapter you want the driver to recognize by adding the slot number to the NET.
Loading NetWare ODI Drivers 4-11 For complete details on loading the NetWare 4.x server driver for your NetWare version, refer to the readme files, which are in the \NETWARE\SERVER subdirectory on the EtherDisk diskette. The readme files are named as shown below: README.40X README.41 README.311 README.312 2 When you start the server, enter the following commands: For NetWare 3.11: load C:LSLENH.NLM [Enter] load C:3C59X.LAN PORT=XXXX [Enter] bind ipx to 3C59x net=XXXX [Enter] For NetWare 3.12, 4.0x, or 4.
4-12 CHAPTER 4: LOADING NETWORK DRIVERS The 3C59X EtherDisk diskette contains a NetWare 4.x server driver (3C59X.LAN) and the NetWare Loadable Modules (NLMs) that enable the NetWare 4.x driver to be used with NetWare 3.11, 3.12, or 4.0x software. These files are found in the \NETWARE\SERVER subdirectory. Finding the Adapter’s Port Address for Multiple Adapters You must use the adapter’s port address when installing one or more adapters in a server.
Loading NetWare ODI Drivers 4-13 6 Repeat steps 3 and 4 for each adapter. 7 Exit the program. NetWare Driver Installation To install the 4.x server driver, follow these steps: 1 Copy the contents of the appropriate \NETWARE subdirectory to the boot partition of the server‘s hard disk. 2 When you start the server, enter the following commands: For NetWare 3.11: load load load bind bind C:LSLENH.NLM [Enter] C:3C59X.LAN PORT=XXXX NAME=X [Enter] C:3C59X.
4-14 CHAPTER 4: LOADING NETWORK DRIVERS Loading Windows 95 Drivers If you have Windows 95 running on your computer, you must load the driver from the EtherDisk diskette. Follow these steps: 1 After inserting the Fast EtherLink EISA adapter, connecting it to the network, and running the configuration utility program, reboot your computer. Windows 95 will notify you that new hardware has been found and is located in slot number “X.
Loading Non-NetWare Drivers 4-15 2 Select Network Drivers in the main menu. 3 Select the appropriate driver for your network operating system from the menu choices. The menu program copies the selected driver to a specified disk drive directory. 4 Refer to the on-line readme files on the 3C59X EtherDisk diskette for information about working in other network operating systems. Refer also to your network operating system manuals for additional information.
4-16 CHAPTER 4: LOADING NETWORK DRIVERS Additional Drivers Contact your 3Com reseller for information on UNIXâ or other drivers. Transcend PC Link SmartAgent Driver Agents 3Com’s SmartAgent driver agents, which provide network management capabilities for adapters and PCs, are available with Transcend PC Link SmartAgent software or from 3Com’s bulletin board service (BBS). (For information on 3Com‘s BBS, refer to Appendix B, “Technical Support.”) The driver agents occupy less than 6 KB on client PCs.
PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS 5 This chapter explains how to isolate and solve Fast EtherLink EISA adapter problems. Make sure that the adapter is correctly installed and configured in a computer with the Extended Industry Standard Architecture (EISA) bus. Figure 5-1 illustrates how the procedures in this chapter might be used. 1 Access DOS. 2 Start the diagnostic program. 3 Configure the diagnostic tests. (optional) 4 Run the diagnostic tests. 5 Resolve problems.
5-2 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS The 3Com diagnostic program is a DOS program. If you are running an operating system or interface other than DOS, refer to the section “Accessing DOS” in Chapter 4. Diagnostic Tests Overview The diagnostic tests on the 3C59X EtherDisk diskette check the adapter’s overall operation and permit the isolation of faults.
Starting the Diagnostic Program 5-3 Types of Tests The diagnostic tests are divided into the following groups. The Group 1 tests (default) check the physical components and circuitry on the adapter. The Group 2 test (Network Loopback Test) is not used on twisted-pair adapters such as the Fast EtherLink EISA adapter. The Group 3 test (Echo Exchange Test) tests the adapter’s ability to transmit and receive data while on the network.
5-4 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS 4 The first time you use the EtherDisk diskette, a license screen appears. To accept the terms and conditions of the 3Com end-user software license agreement, type the following: Y 5 When the auto installation screen appears, as shown in Figure 3-2, press [Enter]. 6 When the main menu appears, select Configuration/ Diagnostic/Troubleshooting and press [Enter].
Starting the Diagnostic Program 5-5 To run the tests continuously, go to the Repetitions box on the Test Setup screen, and select Continuous (and deselect Halt on Error in the Errors box). The Group 1 tests include: ■ Register Access Test ■ EEPROM Test ■ FIFO Loopback Test ■ Ethernet Core Loopback Test ■ Encoder/Decoder Loopback Test ■ Interrupt Test For a description of each Group 1 test, access help by pressing [F1]. Running the Group 3 Test The Group 3 test is called the Echo Exchange Test.
5-6 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS Setting Up an Echo Server To test 10 Mbps operation of the Fast EtherLink EISA adapter, use a computer as an echo server that contains a 3Com 10 Mbps adapter or another Fast EtherLink EISA adapter running at 10 Mbps. To use this test for 100 Mbps operation of the Fast EtherLink EISA adapter, use another 3Com Fast EtherLink adapter operating at 100 Mbps in the computer being used as the echo server.
Starting the Diagnostic Program 5-7 Table 5-1 Non-Bus Master Adapter and Diagnostic Program Names Diagnostic Program Name Adapter 3C503 EtherLink IIâ or II TP EtherLink II/16 or II/16 TP 3C505 EtherLink Plusâ 3C507 EtherLink 16 or EtherLink 16 TP 3C5X9CFG EtherLink III family 3C523 EtherLink/MC 3C523TP EtherLink/MC TP 3C527 EtherLink/MC 32 3C59XCFG.
5-8 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS Getting Help If a Test Fails If any test fails, you can get additional information as follows: ■ Select the test that failed in the Run Tests dialog box and press [Enter]. ■ Select the Zoom button and press [Enter]. If the diagnostic tests fail, the adapter may not be defective. The problem may be incorrect option settings, option settings that conflict with the settings of other boards, or improper installation.
Changing the Test Setup 5-9 If the working adapter passes all tests, the original adapter is probably defective. For information on returning products for repair, refer to Appendix B, “Technical Support.” 6 Install the adapter in another functioning EISA computer and run the tests again. Your computer may be defective. If the adapter passes the tests in the second computer, contact the reseller or manufacturer of the original computer.
5-10 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS 3 To change a setting in any field, follow these steps: a In the Group Select box, use the arrow keys to select a test group. b In the Group X Tests box, use the arrow keys to highlight a test. Press the [Space Bar] to enable or disable an individual test. c In the Repetitions box, specify the number of times you want to run the tests, or use the arrow keys to select the Continuous option.
LEDs 5-11 LEDs Each Fast EtherLink EISA adapter has three LEDs, as shown in Figure 5-2. ACT 10 100 L N K Figure 5-2 Fast EtherLink Adapter Backplate Table 5-2 summarizes Fast EtherLink EISA adapter LED functions. The adapter must be physically connected to the network and network drivers must be loaded for the LEDs to work.
5-12 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS If you experience any problems, first make sure that the appropriate driver is loaded, that the proper cable is connected to the adapter port, and that the hub complies with the adapter specifications (10 Mbps 10BASE-T or 100 Mbps 100BASE-TX). Then recheck the LED.
A SPECIFICATIONS This appendix lists the specifications for the Fast EtherLink EISA adapter. It also contains pin assignments for the adapter’s RJ-45 connector. Adapter Card Specifications Network Interface 10 Mbps Ethernet 10BASE-T Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband CSMA/CD local area network 100 Mbps Ethernet 100BASE-TX Ethernet IEEE 802.3u standard for a 100 Mbps baseband CSMA/CD local area network Physical Dimensions Length: 15.764 cm (6.148 in) Height: 10.641 cm (4.
A-2 APPENDIX A: SPECIFICATIONS RJ-45 Connector Pin Assignments Figure A-1 shows the RJ-45 connector pin assignments. RD– ( 6 ) RD+ ( 3 ) TD– ( 2 ) TD+ ( 1 ) 8 7 6 5 4 3 2 1 12 345678 Figure A-1 RJ-45 Connector Pin Assignments When Category 5 UTP cable is used, the pin assignments are identical for 10BASE-T and 100BASE-TX.
B TECHNICAL SUPPORT 3Com provides easy access to technical support information through the variety of services described in this appendix.
B-2 APPENDIX B: TECHNICAL SUPPORT World Wide Web Site Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from 3TECHä, 3Com’s award-winning technical journal, and more.
Support from Your Network Supplier B-3 Local numbers are available within the following countries: Country Fax Number Country Fax Number Australia 800 123853 Netherlands 06 0228049 Belgium 0800 71279 Norway 800 11062 Denmark 800 17319 Portugal 05 05 442607 Finland 98 001 4444 Russia (Moscow Only) 956 0815 France 05 90 81 58 Spain 900 964445 Germany 0130 8180 63 Sweden 020 792954 Italy 1678 99085 U.K.
B-4 APPENDIX B: TECHNICAL SUPPORT Country Telephone Number Country Telephone Number Hong Kong (852) 868 9111 United Arab Emirates (971) (4) 349049 Italy (39) (2) 273 02041 U.K. Japan (81) (3) 33457251 (continued) (44) (1628) 897000 Returning Products for Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense.
GLOSSARY 10BASE-2 The IEEE standard for a 10 megabit per second baseband network on thin coaxial cable. 10BASE-5 The IEEE standard for a 10 megabit per second baseband network on thick coaxial cable. 10BASE-T The IEEE standard for a 10 megabit per second baseband network on twisted-pair cable. 100BASE-T The IEEE standard for 100 megabit per second CSMA/CD over two pairs of Category 5 UTP or STP wire. AUI Attachment Unit Interface Connector. Also called the DIX (DECâ-Intelâ-Xeroxâ) connector.
2 GLOSSARY data transmission. This function is implemented by all NetWare ODI drivers, Windows for Workgroups drivers, NDIS 2.01 drivers, and Windows NT and Windows 95 drivers. Backbone The main transmission medium used to interconnect the workgroup areas of a network. It is usually coaxial or fiber. Backplane A motherboard assembly in a PC with connectors and printed circuit traces into which printer circuit boards are inserted.
GLOSSARY 3 Echo server A computer set up to function as an “echo” to the primary computer. An echo server receives packets from the adapter being tested and echoes them back to the adapter. EISA Extended Industry Standard Architecture. The EISA 32-bit extended AT personal computer bus architecture is compatible with the 16-bit ISA architecture. EMM386 Expanded Memory Manager. A dual-purpose memory manager that comes with MS-DOS.
4 GLOSSARY NDIS Network Driver Interface Specification. Defines the LAN Manager network driver architecture and interfaces that let a DOS or OS/2 system support network adapters. This architecture provides a standardized way to write drivers for network adapters. NetWare A series of network operating systems and related products made by Novell, Inc. ODI driver Open Data-Link Interface. A MAC-level specification developed by Novell and Appleâ.
INDEX !TCM5920.CFG file 3-3 .CFG files 3-3 AutoLink auto installation software, using 4-4 AUTOLINK.CFG file 4-4 AUTOLINK.LOG file 4-7, 5-9 Numerics B 10/100BASE-T EISA adapter 1-1 100BASE-TX Ethernet networks 2-5 Media Type option 3-5 10BASE-T Ethernet networks 2-5 Media Type option 3-5 3C597.SET file 3-8 3C59X.COM file 4-3 3C59X.
2 INDEX diagnostic tests changing test setup 5-9 command line access 5-4 echo server 5-6 failed 5-8 Group 1 5-3, 5-4, 5-5 Group 2 (not used) 5-3 Group 3 (Echo Server) 5-3, 5-5 running under Windows 95 5-3 starting 5-3 DOS, accessing 4-2 DOS ODI client 4-1, 4-3, 4-4, 4-5, 4-7 driver agents 4-16 drivers compatibility 4-2 information on availability B-1 location 4-2 NDIS 4-15 Windows for Workgroups 4-15 Windows NT 4-15 NetWare 4-3 non-NetWare 4-14 not loading 3-4 UNIX 4-16 Windows 95 4-14 E Echo Exchange Te
INDEX 3 N S NDIS drivers 4-15 NetWare 4.
LIMITED WARRANTY HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Internetworking products Network adapters Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters *Power supply and fans in these stackable hubs and unmanaged repeaters Other hardware products Spare parts and spares kits One year Lifetime Lifetime* (One
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
FCC CLASS B CERTIFICATION STATEMENT 3Com Corporation Model No: 3C597-TX FCC ID: DF63C597-TX Made in U.S.A. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 this device may not cause harmful interference, and 2 this device must accept any interference received, including interference that may cause undesired operation.
CISPR B COMPLIANCE This device complies with the EMC directive of the European Community and meets or exceeds the following technical standard: EN 55022 – Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equipment. This device complies with the CISPR Class B standard. WARNING: This is a Class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
