3Com® Switch 5500 Family Getting Started Guide Switch 5500-EI Switch 5500G-EI www.3Com.com Part No. 10014925, Rev.
3Com Corporation 350 Campus Drive Marlborough, MA USA 01752-3064 Copyright © 2006-2007, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
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10014925-AD_S5500_GSG.book Page 8 Thursday, August 16, 2007 12:29 PM 8 ABOUT THIS GUIDE Release Notes The Release Notes provide important information about the current software release, including new features, modifications, and known problems. You should read the Release Notes before installing the Switch in your network. If the information in the Release Notes differs from the information in this guide, follow the instructions in the Release Notes.
10014925-AD_S5500_GSG.book Page 9 Thursday, August 16, 2007 12:29 PM Accessing the Documentation ■ 9 Release Notes These notes provide information about the current software release, including new features, modifications, and known problems. The Release Notes are supplied in hard copy with your Switch. Accessing the Documentation The Switch 5500 Family documentation is available in Adobe Acrobat Reader Portable Document Format (PDF) at www.3com.com.
014925-AD_S5500_GSG.book Page 10 Thursday, August 16, 2007 12:29 PM 10 ABOUT THIS GUIDE Documentation Comments Your suggestions are very important to us. They will help make our documentation more useful to you. Please e-mail comments about this document to 3Com at: pddtechpubs_comments@3com.com Please include the following information when commenting: ■ Document title ■ Document part number and revision (on the title page) ■ Page number (if appropriate) Example: Part Number 10014925 rev.
10014925-AD_S5500_GSG.book Page 11 Thursday, August 16, 2007 12:29 PM 1 INTRODUCING THE SWITCH 5500 FAMILY This chapter contains introductory information about the Switch 5500 and how it to use it within a network.
10014925-AD_S5500_GSG.book Page 12 Thursday, August 16, 2007 12:29 PM CHAPTER 1: INTRODUCING THE SWITCH 5500 FAMILY The Switch 5500 Family includes mixed media devices consisting of those described in Table 3.
10014925-AD_S5500_GSG.book Page 13 Thursday, August 16, 2007 12:29 PM About the Switch 5500 Family 13 For information about using the software features of the Switch, refer to the “Command Reference Guide” located at www.3com.com. Summary of Hardware Features Table 4 summarizes the hardware features that are supported by the Switch 5500.
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10014925-AD_S5500_GSG.book Page 17 Thursday, August 16, 2007 12:29 PM Switch 5500 Family — Front View 17 You can disable auto-negotiation. You can manually configure these ports to 10 Mbps half duplex, 100 Mbps half duplex, 10 Mbps full duplex, or 100 Mbps full duplex. It is not possible to manually configure a 1000 Mbps link because auto-negotiation is mandatory in the 1000 Mbps standard. If you disable auto-negotiation, Auto MDIX cannot function and the ports become fixed in MDIX (cross-over) mode.
10014925-AD_S5500_GSG.book Page 18 Thursday, August 16, 2007 12:29 PM 18 CHAPTER 1: INTRODUCING THE SWITCH 5500 FAMILY Unit LED LEDs The Unit LED is a seven segment display visible on the front of the Switch. The Unit LED indicates the unit number in a fabric, POST test ID, and software upgrade information. In the unlikely event of a hardware fault occurring, you can use the Unit LED to help diagnose the problem.
10014925-AD_S5500_GSG.book Page 19 Thursday, August 16, 2007 12:29 PM Switch 5500 Family — Front View LED Duplex PoE 19 Color Indicates Off No link is present. Green Full duplex, blinking off for every packet received or transmitted. Yellow Half duplex, blinking off for every packet received or transmitted. Yellow flashing The port has failed POST. Off No link is present. Green Power is being delivered to the port.
10014925-AD_S5500_GSG.book Page 20 Thursday, August 16, 2007 12:29 PM 20 CHAPTER 1: INTRODUCING THE SWITCH 5500 FAMILY LED Color Indicates Green Power on Self Test (POST) is in progress. During POST a test ID number appears in the Unit LED (seven segment display) Unit LED or Software download is in progress. During software download, a clockwise cycling bar appears in the Unit LED. Green flashing The Switch has failed POST. The Unit LED flashes the number of the test that has failed.
10014925-AD_S5500_GSG.book Page 21 Thursday, August 16, 2007 12:29 PM Switch 5500 — Rear View Detail LED 21 Color Indicates Green The Switch is powered-up and operating normally. Green flashing Self Test (POST) or Software Download is in progress. Yellow flashing One or more ports have failed POST. Red The Switch has failed its Power On Self Test. Off The Switch is not receiving power or there is a fault with the Power Supply Unit.
10014925-AD_S5500_GSG.book Page 22 Thursday, August 16, 2007 12:29 PM 22 CHAPTER 1: INTRODUCING THE SWITCH 5500 FAMILY Expansion Module Slot (Switch 5500G-EI Only) You can use this slot to install an Expansion Module. The Switch 5500G Family provides one expansion module slot on the rear panel in which you can use an 8-port 1000 Mbps SFP module, a 1-port 10 Gbps XENPAK module, or a 2-port 10 Gbps XFP module.
10014925-AD_S5500_GSG.book Page 23 Thursday, August 16, 2007 12:29 PM Switch 5500 — Rear View Detail 23 Figure 13 2-port 10 Gbps XFP module (1) Module power LED (2) 10 Gbps XFP optical ports (3) 10 Gbps XFP optical ports Table 6 lists the available XFP transceivers.
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10014925-AD_S5500_GSG.book Page 25 Thursday, August 16, 2007 12:29 PM Switch 5500 — Rear View Detail 25 de maintenance, lisez les informations relatives à la sécurité qui se trouvent dans l'annexe A de ce guide. VORSICHT:Bevor Sie Komponenten der Switch 5500-Baureihe installieren oder deinstallieren und bevor Sie Wartungsarbeiten ausführen, müssen Sie die in Anhang A dieses Handbuchs aufgeführten Sicherheitshinweise lesen.
10014925-AD_S5500_GSG.book Page 26 Thursday, August 16, 2007 12:29 PM 26 CHAPTER 1: INTRODUCING THE SWITCH 5500 FAMILY AVVERTENZA: Prima di installare o rimuovere qualsiasi componente dello Switch 5500 Family o di eseguire qualsiasi procedura di manutenzione, leggere le informazioni di sicurezza riportate nell'Appendice A di questa guida.
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10014925-AD_S5500_GSG.book Page 29 Thursday, August 16, 2007 12:29 PM 2 INSTALLING THE SWITCH This chapter contains the information you need to install and set up the Switch 5500. It covers the following topics: ■ ■ ■ ■ ■ ■ ■ ■ Package Contents Choosing a Suitable Site Rack-mounting Connecting a Redundant Power Supply Placing Units On Top of Each Other The Power-up Sequence SFP Operation Packing and Shipping the Switch 5500 WARNING: Safety Information.
10014925-AD_S5500_GSG.book Page 30 Thursday, August 16, 2007 12:29 PM 30 CHAPTER 2: INSTALLING THE SWITCH AVVERTENZA: Informazioni di sicurezza. Prima di installare o rimuovere qualsiasi componente dal Switch 5500 o di eseguire qualsiasi procedura di manutenzione, leggere le informazioni di sicurezza riportate nell'Appendice A della presente guida per l'utente. OSTRZEŻENIE: Informacje o zabezpieczeniach.
10014925-AD_S5500_GSG.book Page 31 Thursday, August 16, 2007 12:29 PM Choosing a Suitable Site 31 Blanking Plate 12A RPS Connector and Backshell (incl. cable tie and earthing lead) ✓ ✓ ✓ 25A RPS Connector and Backshell (incl.
10014925-AD_S5500_GSG.book Page 32 Thursday, August 16, 2007 12:29 PM 32 CHAPTER 2: INSTALLING THE SWITCH ■ Air flow is not restricted around the switch or through the vents in the side of the switch. 3Com recommends that you provide a minimum of 25 mm (1 in.) clearance. ■ The air temperature around the switch does not exceed 40 °C (104 °F). If the switch is installed in a 19-inch rack or closed assembly, its local air temperature may be greater than room ambient temperature.
10014925-AD_S5500_GSG.book Page 33 Thursday, August 16, 2007 12:29 PM Rack-mounting 33 3 Insert the two screws and tighten them with a suitable screwdriver. Figure 15 Fitting a front bracket for rack-mounting You must use the screws supplied with the securing brackets. Damage caused to the unit by using incorrect screws invalidates your warranty. 4 Repeat steps 2 and 3 for the other side of the switch. 5 Insert the switch into the 19-inch rack and secure with suitable screws (not provided).
10014925-AD_S5500_GSG.book Page 34 Thursday, August 16, 2007 12:29 PM 34 CHAPTER 2: INSTALLING THE SWITCH Switch 5500 and Switch 5500G-EI (PoE) To rack-mount the front of your Switch 5500 and Switch 5500G-EI (PoE): 1 Place the switch the right way up on a hard flat surface, with the front facing towards you. 2 Place a securing bracket over the mounting holes on one side of the front of the switch, as shown in Figure 15. 3 Insert the two screws and tighten them with a suitable screwdriver.
10014925-AD_S5500_GSG.book Page 35 Thursday, August 16, 2007 12:29 PM Connecting a Redundant Power Supply 35 Figure 16 Fitting a rear rail bracket for rack-mounting 4 Insert the switch into the 19-inch rack and secure it with suitable screws (not provided). Ensure that the ventilation holes are not obstructed. 5 Connect the network cables. 6 Place a unit information label on the unit in an easily accessible position.
10014925-AD_S5500_GSG.book Page 36 Thursday, August 16, 2007 12:29 PM 36 CHAPTER 2: INSTALLING THE SWITCH WARNING: When powering any Switch 5500 from an RPS, make sure that the unit is earthed (grounded) by either connecting the power cord to the unit or by connecting the earth terminal on the rear of the unit to a reliable electrical earth (or by connecting both). Ensure that the earth connection is made before connecting the DC supply from the RPS.
10014925-AD_S5500_GSG.book Page 37 Thursday, August 16, 2007 12:29 PM Connecting a Redundant Power Supply 37 ■ Uninterruptable Power — the system allows easy connection and maintenance of batteries to the RPS shelf to further increase the availability of the system. ■ Additional Power to PoE Ports — the PoE switch’s internal AC Power Supply provides enough power for most network applications. You can use the RPS to supplement power (up to a maximum of 15.
10014925-AD_S5500_GSG.book Page 38 Thursday, August 16, 2007 12:29 PM 38 CHAPTER 2: INSTALLING THE SWITCH Specifying the Redundant Power System 3Com’s redundant power solution allows you to use any off-the-shelf -48V DC RPS that meets the requirements defined in Appendix C on page 127. For an approved vendor list, more details about purchasing the 3Com recommended RPS, and a full set of requirements go to: http://www.3Com.
10014925-AD_S5500_GSG.book Page 39 Thursday, August 16, 2007 12:29 PM Connecting a Redundant Power Supply 39 3Com’s RPS solution uses -48V DC power distribution. The RPS system provides bulk -48V DC power that is separately distributed to a number of network switches. Each RPS consists of a shelf that can house from one to six rectifiers, a Distribution Module, and a Management Module.
10014925-AD_S5500_GSG.book Page 40 Thursday, August 16, 2007 12:29 PM 40 CHAPTER 2: INSTALLING THE SWITCH Figure 17 RPS Connection to the Switch + - A Hz;1.0 -48 NULL .0A -60V;2 ;50/60 ~100-240V Cable Tie NULL -48 -60V;2 0A Null Pinout + When the RPS is connected to the switch, you can move the circuit breaker in the RPS to the closed (on) position and the switch will be powered by the -48V DC power.
10014925-AD_S5500_GSG.book Page 41 Thursday, August 16, 2007 12:29 PM Connecting a Redundant Power Supply RPS LED 41 The RPS status LED on the front of the Switch 5500 indicates the status of the RPS and AC supplies as shown in Table 16. Table 16 RPS LED Colors Using Power over Ethernet Color State Green The AC and RPS supply is connected. Yellow The AC supply has failed or is not connected. The RPS supply is connected. Off There is no RPS supply connected.
10014925-AD_S5500_GSG.book Page 42 Thursday, August 16, 2007 12:29 PM 42 CHAPTER 2: INSTALLING THE SWITCH The Switch 5500 supports 3Com 802.3af equipment. For the latest list of supported devices, refer to the product page on the 3Com web site at http://www.3com.com/ For additional information on Power over Ethernet, refer to the Power over Ethernet Configuration chapter in the Configuration Guide available on the 3Com Web site.
10014925-AD_S5500_GSG.book Page 43 Thursday, August 16, 2007 12:29 PM Placing Units On Top of Each Other 43 CAUTION: When you use the Phillips screwdriver or power screwdriver to fasten captive screws on both sides of the module, make sure the captive force moment is not larger than 0.4 Nom. Placing Units On Top of Each Other If the switch units are free-standing, you can stack up to eight units. If you are mixing a variety of switches, make sure to place the smaller units at the top.
10014925-AD_S5500_GSG.book Page 44 Thursday, August 16, 2007 12:29 PM 44 CHAPTER 2: INSTALLING THE SWITCH Table 17 Unit Status Colors Color State Green The switch is powered-up and operating normally. Green flashing The Power On Self Test (POST) is in process, or software is downloading. Red The switch has failed its Power On Self Test (POST). Off The switch is not receiving power.
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10014925-AD_S5500_GSG.book Page 46 Thursday, August 16, 2007 12:29 PM 46 CHAPTER 2: INSTALLING THE SWITCH Table 19 1000BASE-X SFP Port Cable Range Fiber Type Diameter Modal (microns) Bandwidth (MHz . km) Transmission Range in meters (in feet) 1000BASE-SX Multi-mode 62.5 160 2m - 220m (6.6 ft - 721.8 ft) Multi-mode 62.5 200 2m - 275m (6.6 ft - 902.3 ft) Multi-mode 50 400 2m - 500m (6.6 ft - 1640.5 ft) Multi-mode 50 500 2m - 550m (6.6 ft - 1804.6 ft) Multi-mode 62.5 500 2m - 550m (6.
10014925-AD_S5500_GSG.book Page 47 Thursday, August 16, 2007 12:29 PM SFP Operation SFP Operation Approved 1000BASE-X SFP Transceivers 47 The following sections describes how to select and use an SFP transceiver in an SFP port. The approved Gigabit Ethernet SFP transceivers include: ■ 3CSFP91 SFP (1000BASE-SX) ■ 3CSFP92 SFP (1000BASE-LX) ■ 3CSFP93 SFP (1000BASE-T) ■ 3CSFP97 SFP (1000BASE-LH70) 3Com may approve additional SFP transceivers following the publication of this document.
10014925-AD_S5500_GSG.book Page 48 Thursday, August 16, 2007 12:29 PM 48 CHAPTER 2: INSTALLING THE SWITCH Approved 100BASE-X SFP Transceivers The following list of approved 100Mbps SFP transceivers is correct at the time of publication.
10014925-AD_S5500_GSG.book Page 49 Thursday, August 16, 2007 12:29 PM SFP Operation Inserting an SFP Transceiver 49 To activate the SFP ports: SFP transceivers are hot-insertable and hot-swappable. You can remove them from and insert them into an appropriate SFP port without having to power down the switch. 1 The SFP transceiver (shown in Figure 18) is keyed so that there is only one way that you can install it correctly.
10014925-AD_S5500_GSG.book Page 50 Thursday, August 16, 2007 12:29 PM 50 CHAPTER 2: INSTALLING THE SWITCH 4 Check the LEDs on the front of the switch to ensure that it is operating correctly. Refer to the section entitled “LEDs” on page 18 for more information. Removing an SFP Transceiver To remove the transceiver (it is not necessary to power-down your switch): 1 Disconnect the cable from the transceiver. 2 Move the wire release lever downwards until it is pointing toward you.
10014925-AD_S5500_GSG.book Page 51 Thursday, August 16, 2007 12:29 PM Packing and Shipping the Switch 5500 51 CAUTION: When installing and removing an Optional Interface Module, note that: Packing and Shipping the Switch 5500 ■ Do not exert excessive force on the module or touch the components on the module surface. ■ If you are not installing a new module, insert a blank filler panel to keep the dust out and to ensure normal ventilation within the switch.
10014925-AD_S5500_GSG.book Page 52 Thursday, August 16, 2007 12:29 PM 52 CHAPTER 2: INSTALLING THE SWITCH Polystyrene Supports PSU Blanking Plate Cable Packaging PSU SIDE PORT SIDE Switch Unit The Switch 5500SI and EI To package your Switch 5500 unit correctly, orient the switch so that the front of the unit faces the front of the box, rather than the right of the box as shown in Figure 20.
10014925-AD_S5500_GSG.book Page 53 Thursday, August 16, 2007 12:29 PM Packing and Shipping the Switch 5500 53 Figure 20 Correct Orientation When Packing the Switch 5500SI and 5500EI The Switch 5500-EI PWRs The 5500-EI PWRs should be orientated like the 5500G-EI (see Figure 19) and not facing forward.
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10014925-AD_S5500_GSG.book Page 55 Thursday, August 16, 2007 12:29 PM 3 SETTING UP FOR MANAGEMENT To make full use of the features offered by your switch, and to change and monitor the way it works, you use management software that resides on the switch. Managing the switch can help you to improve its efficiency and, therefore, the overall performance of your network. This chapter explains the initial setup and the methods by which you can access the management software to manage the switch.
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10014925-AD_S5500_GSG.book Page 57 Thursday, August 16, 2007 12:29 PM Methods of Managing a Switch Command Line Interface Management using SSH Web Interface Management 57 The Switch 5500 supports Secure Shell version 2.0 (SSHv2), allowing secure access to the Command Line Interface of the switch. If you use SSH to administer your switch, and the network traffic is intercepted, no passwords or configuration information are visible in the data.
10014925-AD_S5500_GSG.book Page 58 Thursday, August 16, 2007 12:29 PM CHAPTER 3: SETTING UP FOR MANAGEMENT This section provides an overview how to set up your switch and manage that switch when it is in its default state. Figure 25 summarizes the setup process. Detailed steps are provided in the sections that follow. In brief, you need to: ■ Manually configure the IP information for your switch or view the automatically configured IP information.
10014925-AD_S5500_GSG.book Page 59 Thursday, August 16, 2007 12:29 PM Setting Up Your Switch 59 CAUTION: To protect your switch from unauthorized access, you must change all three default passwords as soon as possible, even if you do not intend to actively manage your switch. For more information on the default user names and changing the default passwords, see “Changing the Default Passwords” on page 73. IP Configuration You can use one of the following methods to provide IP information to your switch.
10014925-AD_S5500_GSG.book Page 60 Thursday, August 16, 2007 12:29 PM 60 CHAPTER 3: SETTING UP FOR MANAGEMENT For a detailed description of how automatic IP configuration operates, refer to the “Switch 5500 Family Configuration Guide” available on 3Com’s Web Site at www.3com.com. You should use the automatic IP configuration method if: ■ your network uses DHCP to allocate IP information ■ the switch is deployed on a different subnet.
10014925-AD_S5500_GSG.book Page 61 Thursday, August 16, 2007 12:29 PM Manually Configuring the IP Information Manually Configuring the IP Information Connecting to the Console Port 61 You can manually configure the switch’s IP information by: ■ Connecting a workstation using a console cable to the switch’s console port. You can then manually enter IP information using the command line interface (CLI). ■ Connecting a workstation using an Ethernet cable to a front panel port of the switch.
10014925-AD_S5500_GSG.book Page 62 Thursday, August 16, 2007 12:29 PM 62 CHAPTER 3: SETTING UP FOR MANAGEMENT Connecting the Workstation to the Switch 1 Connect the workstation to the console port using the console cable as shown in Figure 26.
10014925-AD_S5500_GSG.book Page 63 Thursday, August 16, 2007 12:29 PM Manually Configuring the IP Information 63 or <5500-xx> displays (where xx is either SI or EI) as shown in Figure 27. Once you have logged into the switch, you are automatically in User View. Figure 27 User View Login 3 Enter the system-view command and press Enter. The [5500-xx] prompt displays (where xx is either SI or EI) 4 Enter interface vlan 1 and press Enter.
10014925-AD_S5500_GSG.book Page 64 Thursday, August 16, 2007 12:29 PM 64 CHAPTER 3: SETTING UP FOR MANAGEMENT console port to manage the switch, you can disconnect the serial cable and close the terminal emulator software. Connecting to a Front Panel Port To set up your switch manually you can, alternatively, make a connection to a front panel port. To do this you need an IP address. Refer to “Viewing Automatically Configured IP Information” on page 67 for more information.
10014925-AD_S5500_GSG.book Page 65 Thursday, August 16, 2007 12:29 PM Manually Configuring the IP Information 65 To connect the cable: a Attach an RJ-45 connector at one end of the Ethernet cable to the Network Interface Card (NIC) in the workstation. b Connect the RJ-45 connector at the other end of the cable to one of the front panel ports on the switch. Do not interconnect the switch to any other unconfigured switch.
10014925-AD_S5500_GSG.book Page 66 Thursday, August 16, 2007 12:29 PM 66 CHAPTER 3: SETTING UP FOR MANAGEMENT Using the Command Line Interface through Telnet 1 To start a Telnet session to the unit, from Microsoft Windows, click Start > Run. In the Open field type Telnet xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the switch’s IP address) and click OK. 2 Press Enter to open a login prompt. If the login prompt does not begin immediately, press Return a few times until it starts.
10014925-AD_S5500_GSG.book Page 67 Thursday, August 16, 2007 12:29 PM Viewing Automatically Configured IP Information 67 You can now set up your switch management method. See “Methods of Managing a Switch” on page 56 to determine which method is best for you. Viewing Automatically Configured IP Information Using 3Com Network Director If you allow the switch to automatically configure its own IP information, you need to discover and view the IP information before you can begin to manage the switch.
10014925-AD_S5500_GSG.book Page 68 Thursday, August 16, 2007 12:29 PM 68 CHAPTER 3: SETTING UP FOR MANAGEMENT Viewing IP Information via the Console Port To view the automatically-allocated IP information using the command line interface: 1 Connect your switch to the network using the Ethernet cable. As soon as a network connection is made the switch begins the automatic IP configuration process. The automatic IP configuration process usually completes within one minute.
10014925-AD_S5500_GSG.book Page 69 Thursday, August 16, 2007 12:29 PM Setting Up Command Line Interface Management Setting Up Command Line Interface Management User Interface Overview CLI Management through the Console Port 69 This section describes how to set up command line interface management using a local console port connection or over the network. The switch provides a user interface so that you can configure and manage the port data.
10014925-AD_S5500_GSG.book Page 70 Thursday, August 16, 2007 12:29 PM 70 CHAPTER 3: SETTING UP FOR MANAGEMENT (where xxx.xxx.xxx.xxx is the IP address of the switch) If you are opening a Telnet session using third party software, you must enter the IP address in the format suitable for that software. 5 At the Username prompt, enter admin as your user name and press Return. At the password prompt press Return again. (or enter the password if you have modified the default passwords).
10014925-AD_S5500_GSG.book Page 71 Thursday, August 16, 2007 12:29 PM Setting Up Web Interface Management 71 5 Open an SSH session and access the switch using the switch’s IP address and port number. The first time you connect to the switch, the client asks you to confirm that the host key is correct for the device. 6 The switch and the SSH client authenticate each other and a secure connection is established. Enter your username and password to access the CLI commands.
10014925-AD_S5500_GSG.book Page 72 Thursday, August 16, 2007 12:29 PM 72 CHAPTER 3: SETTING UP FOR MANAGEMENT For the browser to operate the Web interface correctly, make sure that JavaScript™ and Cascading Style Sheets are enabled on your browser. These features are enabled on a browser by default. You will only need to enable them if you have changed your browser settings.
10014925-AD_S5500_GSG.book Page 73 Thursday, August 16, 2007 12:29 PM Changing the Default Passwords 73 The default write community string is private. To change this setting, in System View, enter display snmp community. To manage your switch using an SNMP network management application, you need to specify the same SNMP community strings for the users defined on the switch and the management application. You can do this using the command line interface system management snmp community command.
10014925-AD_S5500_GSG.book Page 74 Thursday, August 16, 2007 12:29 PM 74 CHAPTER 3: SETTING UP FOR MANAGEMENT [5500-xx]local-user admin [5500-xx-luser-admin]password simple xxxxxxxx (where xxxxxxxx is your chosen password). Save the configuration in the User View. For information on the lost password procedure refer to the Configuration Guide.
10014925-AD_S5500_GSG.book Page 75 Thursday, August 16, 2007 12:29 PM 4 CREATING AN XRN STACKING FABRIC This chapter contains the information you need to create an XRN Stacking Fabric. It covers the following topics: How To Interconnect Units ■ How To Interconnect Units ■ Guidelines For Interconnecting Units ■ Unit Numbering within the Fabric Up to eight 3Com Switch 5500 units can be interconnected to create an XRN Stacking Fabric and then treated as a single manageable unit with one IP address.
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10014925-AD_S5500_GSG.book Page 77 Thursday, August 16, 2007 12:29 PM How To Interconnect Units 77 As with all Switch 5500 CLI commands, the format for entering a command that is port specific is x/y/z, where x = unit number, y = module number (in the case of the Switch 5500 this will always be 0), z = port number.
10014925-AD_S5500_GSG.book Page 78 Thursday, August 16, 2007 12:29 PM 78 CHAPTER 4: CREATING AN XRN STACKING FABRIC Guidelines For Interconnecting Units This section offers some guidelines for creating a Fabric. Using these guidelines will help prevent problems arising when setting up your Fabric. ■ The maximum number of switch units that can be interconnected is eight.
10014925-AD_S5500_GSG.book Page 79 Thursday, August 16, 2007 12:29 PM Unit Numbering within the Fabric 79 Adding and removing units from the Fabric does not cause any renumbering to occur and the Fabric will continue to work normally. Renumbering only occurs when the Fabric is next power cycled if the units are configured to auto-number. The unit LEDs will display the unit number in the Fabric, from 1 to 8.
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10014925-AD_S5500_GSG.book Page 81 Thursday, August 16, 2007 12:29 PM 5 PROBLEM SOLVING This chapter helps you to diagnose and solve problems you may have with the operation of your switch. There is also an explanation of IP addressing and upgrading software.
10014925-AD_S5500_GSG.book Page 82 Thursday, August 16, 2007 12:29 PM 82 CHAPTER 5: PROBLEM SOLVING Solving Problems Indicated by LEDs If the LEDs on the switch indicate a problem, refer to the list of suggested solutions below. The PWR LED does not light Check that the power cable is firmly connected to the switch and to the supply outlet. If the connection is secure and there is still no power, you may have a faulty power cord or an internal fault.
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10014925-AD_S5500_GSG.book Page 84 Thursday, August 16, 2007 12:29 PM 84 CHAPTER 5: PROBLEM SOLVING 3 Power cycle the unit. To do this, remove and reconnect the AC mains supply. If the unit has no AC main supply, remove and reconnect the DC RPS supply. 4 If another fan failure warning message is generated via the Command Line Interface or the Web interface, return the unit to 3Com. Unit fails, no SNMP fan failure message is received 1 Power cycle the unit.
10014925-AD_S5500_GSG.book Page 85 Thursday, August 16, 2007 12:29 PM Solving Communication Problems 85 ■ If the switch is separated from your management application by a router, ensure that the default gateway IP address within the switch is the same as the IP address of the router. ■ The switch’s IP address has been entered correctly in your network management application (such as 3Com Network Director). The following is a brief overview of IP addressing, and how to obtain a registered IP address.
10014925-AD_S5500_GSG.book Page 86 Thursday, August 16, 2007 12:29 PM 86 CHAPTER 5: PROBLEM SOLVING use addresses in the range 192.168.0.0 to 192.168.255.255 with a subnet mask of 255.255.255.0. These suggested IP addresses are part of a group of IP addresses that have been set aside specially for use ‘in house’ only.
10014925-AD_S5500_GSG.book Page 87 Thursday, August 16, 2007 12:29 PM 6 UPGRADING SOFTWARE This chapter describes how to upgrade software to your Switch 5500.
10014925-AD_S5500_GSG.book Page 88 Thursday, August 16, 2007 12:29 PM 88 CHAPTER 6: UPGRADING SOFTWARE The Contents of the Executable File The self extracting executable file (xxxxxxxx.exe — where xxxxxxxx is the file name of your switch) contains the following: ■ End User License ■ Release Notes ■ Application Software ■ Web Software ■ Bootrom Software ■ Bundled File used with 3ND upgrade wizard — e.g. s4a03_01_04s56NetMan.zip Bundled files with the extension NetMan.
10014925-AD_S5500_GSG.book Page 89 Thursday, August 16, 2007 12:29 PM Upgrading from the Command Line Interface 89 Directory of unit1>flash:/ 0 -rw- 714784 Apr 02 2005 01:36:16 s4h01_04.web 1 -rw- 11043 Apr 02 2005 01:37:17 3ComOScfg.def 2 -rw- 11427 Apr 02 2005 00:01:01 3ComOScfg.cfg 3 -rw- 4529259 Apr 02 2005 01:39:57 s4b03_01_04s56.
10014925-AD_S5500_GSG.book Page 90 Thursday, August 16, 2007 12:29 PM 90 CHAPTER 6: UPGRADING SOFTWARE The following steps enable you to backup each switch in the fabric: 1 The default configuration file must have the name 3ComOScfg.def. This file is only used if there is no active configuration file (.cfg) in the flash file system. The default configuration file is the same for every Switch 5500 of the same type (i.
10014925-AD_S5500_GSG.book Page 91 Thursday, August 16, 2007 12:29 PM Upgrading from the Command Line Interface 91 (where aaa.aaa.aaa.aaa is the IP address of the TFTP server) Replace unit1 with unit2 and _1.cfg with _2.cfg and so on for each switch in the fabric. 3 The Web user interface file and the application file must be the same on all switches in the fabric. It is not necessary to backup these files because they will have a new version number.
10014925-AD_S5500_GSG.book Page 92 Thursday, August 16, 2007 12:29 PM 92 CHAPTER 6: UPGRADING SOFTWARE The number 1.04 will match the version number in the bootrom file, which is 01_04. If the version number of the file matches the displayed version, there is no need to download the bootrom (.btm) file.
10014925-AD_S5500_GSG.book Page 93 Thursday, August 16, 2007 12:29 PM Upgrading from the Command Line Interface 93 To set the remaining switches in the fabric to load the new bootrom firmware, replace unit1 with unit2 and so on for each switch in the fabric. 3 You will now need to reboot the fabric for the changes to take effect. The switch will upgrade the bootrom firmware and boot from the specified software .app file.
10014925-AD_S5500_GSG.book Page 94 Thursday, August 16, 2007 12:29 PM 94 CHAPTER 6: UPGRADING SOFTWARE Download the web file and the bootrom file in the same way. 3 Enter quit to exit. 4 Copy these files as described in “File Distribution”, steps 1 to 4 on page 92. 5 Now activate these files as described in “Command Line Interface Switch Setup”, steps 1 to 3 on page 92.
10014925-AD_S5500_GSG.book Page 95 Thursday, August 16, 2007 12:29 PM Upgrading from the Bootrom Interface 95 5 Copy these files as described in “File Distribution”, steps 1 to 4 on page 92. 6 Now activate these files as described in “Command Line Interface Switch Setup”, steps 1 to 3 on page 92. Upgrading from the Bootrom Interface This section describes how to upgrade your switch from the Bootrom Interface.
10014925-AD_S5500_GSG.book Page 96 Thursday, August 16, 2007 12:29 PM 96 CHAPTER 6: UPGRADING SOFTWARE Boot menu choice: 3 File Number File Size (bytes) File Name ==================================================== 1 4 snmpboots 2 151 private-data.txt 3(*) 4649088 s4b03_01_04s56.app 4 576218 s4h01_04.web 5 10301 3comoscfg.def 6 10369 3comoscfg.cfg 7 10369 [test.cfg] Free Space: 10469376 bytes The current application file is s4b03_01_04s56.
10014925-AD_S5500_GSG.book Page 97 Thursday, August 16, 2007 12:29 PM Upgrading from the Bootrom Interface TFTP 97 To upgrade software to your switch via TFTP, do the following: 1 From the Boot Menu, select option 1 (Download application file to flash) to display the following: 1. 2. 3. 0.
10014925-AD_S5500_GSG.book Page 98 Thursday, August 16, 2007 12:29 PM 98 CHAPTER 6: UPGRADING SOFTWARE Server IP address: FTP User Name: FTP User Password: 3 Enter the file name, switch IP address, Server IP address and FTP user name and password to display the following: Are you sure to download file to flash? Yes or No(Y/N) 4 Enter y and the following information is displayed to indicate the file is downloading: Loading.....done Free flash Space: 10456064 bytes Writing flash....
10014925-AD_S5500_GSG.book Page 99 Thursday, August 16, 2007 12:29 PM Bootrom Upgrade 99 If supported, you can select Option 5 to increase the speed of the download. 4 Press Enter to start the download. The following information is displayed: Now please start transfer file with XMODEM protocol If you want to exit, Press Loading...CCCCCCCCCCCCCCCCCCCCCCCCCCCCC 5 As the file is downloading, start the XModem send file process with terminal emulation software, such as Microsoft Hyperterminal.
14925-AD_S5500_GSG.book Page 100 Thursday, August 16, 2007 12:29 PM 100 CHAPTER 6: UPGRADING SOFTWARE A similar screen will be displayed for the configuration files and the web files. In each case, the file is given the attribute “main” or “backup” Bootrom Upgrade via TFTP To upgrade the bootrom firmware from the Boot menu via TFTP do the following: 1 From the Boot menu, select option 6 to display the bootrom upgrade menu as shown: Bootrom update menu: 1. Set TFTP protocol parameter 2.
10014925-AD_S5500_GSG.book Page 101 Thursday, August 16, 2007 12:29 PM Bootrom Upgrade 101 3. Set XMODEM protocol parameter 0.
10014925-AD_S5500_GSG.book Page 102 Thursday, August 16, 2007 12:29 PM 102 CHAPTER 6: UPGRADING SOFTWARE 3 Select option 2 to set the baud rate to 19200. You will also need to change the baudrate on Hyperterminal to 19200 bps and select XModem protocol. If supported, you can select Option 5 to increase the speed of the download. 4 Press Enter to start the download. The following information is displayed: Now please start transfer file with XMODEM protocol If you want to exit, Press Loading ...
10014925-AD_S5500_GSG.book Page 103 Thursday, August 16, 2007 12:29 PM A SAFETY INFORMATION You must read the following safety information before installing or removing any components, or completing any maintenance procedures on the Switch 5500 Family. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully. You must read the following safety information carefully before you install or remove the unit.
10014925-AD_S5500_GSG.book Page 104 Thursday, August 16, 2007 12:29 PM 104 APPENDIX A: SAFETY INFORMATION urządzenia należy uważnie przeczytać poniższe informacje o bezpieczeństwie. Power Cord Set — Japan Important Safety Information WARNING: Installation and removal of the unit must be carried out by qualified personnel only.
10014925-AD_S5500_GSG.book Page 105 Thursday, August 16, 2007 12:29 PM Important Safety Information Europe only: 105 ■ The supply plug must comply with CEE 7/7 (“SCHUKO”). ■ The mains cord must be or marked and be of type H03VVF3GO.75 (minimum). Denmark ■ The supply plug must comply with section 107-2-D1, standard DK2-1a or DK2-5a. Switzerland ■ The supply plug must comply with SEV/ASE 1011.
10014925-AD_S5500_GSG.book Page 106 Thursday, August 16, 2007 12:29 PM 106 APPENDIX A: SAFETY INFORMATION Class 1 LASER PRODUCT Never look at the transmit laser while it is powered on. Never look directly at the fiber TX port and fiber cable ends when they are powered on. WARNING: This device has more than one power input. Disconnect all power inputs to power off this device.
10014925-AD_S5500_GSG.book Page 107 Thursday, August 16, 2007 12:29 PM L’information de Sécurité Importante 107 L’information de Sécurité Importante AVERTISSEMENT: L'installation et la dépose de ce groupe doivent être confiés à un personnel qualifié. AVERTISSEMENT: Si vous entassez l'unité switch avec les unités SuperStack 4 Hub, l'unité Switch 5500 doit être installée en dessous des unités Hub plus étroites. AVERTISSEMENT: Vous devez mettre l’appareil à la terre (à la masse) ce groupe.
10014925-AD_S5500_GSG.book Page 108 Thursday, August 16, 2007 12:29 PM 108 APPENDIX A: SAFETY INFORMATION AVERTISSEMENT: La prise secteur doit se trouver à proximité de l’appareil et son accès doit être facile. AVERTISSEMENT: L’appareil fonctionne à une tension extrêmement basse de sécurité qui est conforme à la norme CEI 60950. Ces conditions ne sont maintenues que si l'équipement auquel il est raccordé fonctionne dans les mêmes conditions.
10014925-AD_S5500_GSG.book Page 109 Thursday, August 16, 2007 12:29 PM L’information de Sécurité Importante 109 AVERTISSEMENT: L'installation du RPS (Redundant Power Supply) ne doit être confiée qu'à un personnel formé et qualifié. AVERTISSEMENT: Ces instructions doivent être lues conjointement avec les instructions d'installation et les consignes de sécurité qui accompagnent le RPS. AVERTISSEMENT: Lorsqu'un commutateur Switch 5500 est alimenté par un module RPS, l'unité doit être mise à la terre.
10014925-AD_S5500_GSG.book Page 110 Thursday, August 16, 2007 12:29 PM 110 APPENDIX A: SAFETY INFORMATION Wichtige Sicherheitsinformationen VORSICHT: Alle Verfahren die in dieser Anleitung beschrieben werden gelten für alle Modelle, sofern nicht anders angegeben. Wo eine Vorgehensweise für die Schalter 5500-SI 24 und Schalter 5500-SI 52 gilt wird nur der Begriff Schalter verwendet.
10014925-AD_S5500_GSG.book Page 111 Thursday, August 16, 2007 12:29 PM Wichtige Sicherheitsinformationen 111 VORSICHT: Der Betrieb dieses Geräts erfolgt unter den SELV-Bedingungen (Sicherheitskleinstspannung) gemäß IEC 60950. Diese Bedingungen sind nur gegeben, wenn auch die an das Gerät angeschlossenen Geräte unter SELV-Bedingungen betrieben werden. VORSICHT: RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen.
10014925-AD_S5500_GSG.book Page 112 Thursday, August 16, 2007 12:29 PM 112 APPENDIX A: SAFETY INFORMATION verbunden werden oder beides. Es ist sicherzustellen, dass die Erdungsverbindung vor dem Anschließen der von der RPS bereitgestellten Gleichstromversorgung hergestellt wird. VORSICHT: Jede RPS muss als nicht geerdetes SELV-Ausgangsgerät gemäß IEC 60950-1/UL 60950-1/EN 60950-1 zugelassen sein.
10014925-AD_S5500_GSG.book Page 113 Thursday, August 16, 2007 12:29 PM Información de Seguridad Importante 113 ADVERTENCIA: Conjunto de cables eléctricos: Debe estar homologado para el país donde se utilice: EE.UU. y Canadá ■ El conjunto de cables debe estar homologado por UL y tener la certificación CSA. ■ La especificación mínima del cable flexible es: Nº 18 AWG Tipo SV o SJ Tres conductores ■ El conjunto de cables debe tener una capacidad de corriente nominal de al menos 10 A.
10014925-AD_S5500_GSG.book Page 114 Thursday, August 16, 2007 12:29 PM 114 APPENDIX A: SAFETY INFORMATION secundario etiquetado como neutro conectado directamente a tierra. †Impédance à la terre. ADVERTENCIA: Sólo para el Reino Unido: si conecta un módem al puerto de consola del 5500, utilice sólo un módem que sea adecuado para la conexión con el sistema de telecomunicaciones. ADVERTENCIA: Puertos RJ-45. Son conectores de datos RJ-45 blindados.
10014925-AD_S5500_GSG.book Page 115 Thursday, August 16, 2007 12:29 PM Importanti Informazioni di Sicurezza 115 conectando el terminal de tierra en la parte posterior de la unidad a una toma de tierra fiable, o conectando ambas. Deberá asegurarse de que la conexión a tierra se realiza antes de conectar el suministro de CC del RPS. ADVERTENCIA: Todos los RPS deben estar homologados como salidas SELV sin toma de tierra según IEC 60950-1/UL 60950-1/EN 60950-1.
10014925-AD_S5500_GSG.book Page 116 Thursday, August 16, 2007 12:29 PM 116 APPENDIX A: SAFETY INFORMATION AVVERTENZA: Set dei cavi di alimentazione Deve essere approvato per il paese in cui viene utilizzato. Stati Uniti e Canada ■ Il cavo deve avere l'approvazione UL e la certificazione CSA ■ La specifica minima per il cavo flessibile è: N. 18 AWG Tipo SV o SJ 3 conduttori ■ Il set di cavi deve avere una capacità nominale di almeno 10 A.
10014925-AD_S5500_GSG.book Page 117 Thursday, August 16, 2007 12:29 PM Importanti Informazioni di Sicurezza 117 contrassegnato come Neutro, collegato direttamente a terra. †Impédance à la terre. AVVERTENZA: Solo Regno Unito. Se si collega un modem alla porta Console dello 5500, utilizzare solo un modem idoneo per il collegamento con il sistema di telecomunicazioni. AVVERTENZA: Le porte RJ-45 sono prese dati RJ-45 schermate.
10014925-AD_S5500_GSG.book Page 118 Thursday, August 16, 2007 12:29 PM 118 APPENDIX A: SAFETY INFORMATION AVVERTENZA: tutti gli RPS devono essere approvati come dispositivi di uscita SELV non messi a terra in conformità con le norme IEC 60950-1/UL 60950-1/EN 60950-1. AVVERTENZA: queste istruzioni devono essere lette insieme ai valori di ingresso dell'alimentazione CC dello Switch 5500 che vengono forniti nell'Appendice C, Specifiche tecniche.
10014925-AD_S5500_GSG.book Page 119 Thursday, August 16, 2007 12:29 PM Wa¿ne informacje o zabezpieczeniach 119 Niezbędna jest zgodność z przepisami kraju, w którym jest stosowany: Stany Zjednoczone i Kanada ■ ■ ■ ■ Wielka Brytania ■ ■ Europa ■ ■ Dania ■ Szwajcaria ■ Zestaw przewodów musi posiadać zezwolenie UL oraz certyfikat CSA. Minimalna specyfikacja przewodu giętkiego: Przewód typu SV lub SJ 3 o średnicy 18 wg specyfikacji AWG.
10014925-AD_S5500_GSG.book Page 120 Thursday, August 16, 2007 12:29 PM 120 APPENDIX A: SAFETY INFORMATION mente a tierra. †Impédance ŕ la terre. OSTRZEŻENIE: Tylko Wielka Brytania: Podczas podłączania modemu do portu konsoli Switch 5500 należy stosować tylko modem odpowiedni do podłączenia do sieci telekomunikacyjnej. OSTRZEŻENIE: Porty RJ-45. Są to ekranowane gniazda danych RJ-45.
10014925-AD_S5500_GSG.book Page 121 Thursday, August 16, 2007 12:29 PM Wa¿ne informacje o zabezpieczeniach 121 OSTRZEŻENIE: Wszystkie zasilacze RPS muszą mieć certyfikat nieuziemionego źródła zasilania SELV zgodny z normami IEC 60950-1/UL 60950-1/EN 60950-1. OSTRZEŻENIE: Te instrukcje należy przeczytać razem z charakterystyką zasilającego prądu stałego przełącznika Switch 5500 opisaną w Dodatku C, Specyfikacja techniczna.
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10014925-AD_S5500_GSG.book Page 124 Thursday, August 16, 2007 12:29 PM 124 APPENDIX B: PIN-OUTS Modem Cable RJ-45 to RS-232 25-pin Switch 5500 Cable connector: RJ-45 female Ethernet Port RJ-45 Pin Assignments Screen TxD RxD RTS CTS DSR Shell 3 2 7 8 6 Ground DCD DTR 5 1 4 RS-232 Modem Port Cable connector: 25-pin male 1 2 3 4 5 6 7 8 20 Screen TxD RxD RTS CTS DSR Ground DCD DTR 10/100 and 1000BASE-T RJ-45 connections.
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10014925-AD_S5500_GSG.book Page 128 Thursday, August 16, 2007 12:29 PM 128 APPENDIX C: TECHNICAL SPECIFICATIONS Switch 5500 (28 Port) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.) Weight: 4.4kg (9.72 Ibs) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.
10014925-AD_S5500_GSG.book Page 129 Thursday, August 16, 2007 12:29 PM Switch 5500 PWR (28 Port) 129 Switch 5500 PWR (28 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 420 mm (16.5 in.) Weight: 5.8kg (12.79 Ibs) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –40 ° to +70 °C (-40 ° to 158 °F) Operating Humidity 10-95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.
10014925-AD_S5500_GSG.book Page 130 Thursday, August 16, 2007 12:29 PM 130 APPENDIX C: TECHNICAL SPECIFICATIONS Switch 5500 (52 Port) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.) Weight: 4.7kg (10.9 lbs) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.
10014925-AD_S5500_GSG.book Page 131 Thursday, August 16, 2007 12:29 PM Switch 5500 PWR (52 Port) 131 Switch 5500 PWR (52 Port) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 420 mm (16.5 in.) Weight: 6.2kg (13.67 lbs) Environmental Requirements Operating Temperature 0° to 40 °C (32 ° to 104 °F) Storage Temperature –40 ° to +70 °C (-40 ° to 158 °F) Operating Humidity 10-95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.
10014925-AD_S5500_GSG.book Page 132 Thursday, August 16, 2007 12:29 PM 132 APPENDIX C: TECHNICAL SPECIFICATIONS Switch 5500 FX (28 Port) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 260 mm (10.2 in.) Weight: 3.5kg (7.72 lbs) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –40 ° to +70 °C (-40 ° to 158 °F) Operating Humidity 10-95% non-condensing Standards EN60068 to 3Com schedule (Package testing: paras 2.1, 2.
10014925-AD_S5500_GSG.book Page 133 Thursday, August 16, 2007 12:29 PM Switch 5500G-EI (24 Port) Switch 5500G-EI (24 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x Width: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). Weight: 8.4 kg Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% relative humidity, non-condensing Standards EN60068 to 3Com schedule (package testing: paras 2.1, 2.
10014925-AD_S5500_GSG.book Page 134 Thursday, August 16, 2007 12:29 PM 134 APPENDIX C: TECHNICAL SPECIFICATIONS Switch 5500G-EI PWR (24 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x Width: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). Weight: 8.
10014925-AD_S5500_GSG.book Page 135 Thursday, August 16, 2007 12:29 PM Switch 5500G-EI (48 Port) 135 Switch 5500G-EI (48 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x Width: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). Weight: 9.35kg Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% relative humidity, non-condensing Standards EN60068 to 3Com schedule (package testing: paras 2.
10014925-AD_S5500_GSG.book Page 136 Thursday, August 16, 2007 12:29 PM 136 APPENDIX C: TECHNICAL SPECIFICATIONS Switch 5500G-EI PWR (48 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x Width: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). Weight: 9.
10014925-AD_S5500_GSG.book Page 137 Thursday, August 16, 2007 12:29 PM Switch 5500G-EI SFP (24-Port) Switch 5500G-EI SFP (24-Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x Width: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). Weight: 8.
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10014925-AD_S5500_GSG.book Page 139 Thursday, August 16, 2007 12:29 PM Earthing Lead Earthing Lead Safety Requirements The Earthing Lead shall comply with the following safety standards: UL Subject 758, UL 1581 and CSA C22.2 No. 210 UL VW-1 and CSA FT1 Vertical Flame Test Voltage Rating 600V AWG 12 Insulation Thickness 0.
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10014925-AD_S5500_GSG.book Page 141 Thursday, August 16, 2007 12:29 PM D Register Your Product OBTAINING SUPPORT FOR YOUR PRODUCT Warranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you. Warranty and other service benefits are enabled through product registration. Register your product at http://eSupport.3com.com/.
10014925-AD_S5500_GSG.book Page 142 Thursday, August 16, 2007 12:29 PM 142 APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT Troubleshoot Online You will find support tools posted on the 3Com web site at http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com and contains thousands of technical solutions written by 3Com support engineers.
10014925-AD_S5500_GSG.book Page 143 Thursday, August 16, 2007 12:29 PM Contact Us 143 To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/.
10014925-AD_S5500_GSG.book Page 144 Thursday, August 16, 2007 12:29 PM 144 APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT Country Telephone Number Country Telephone Number Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 01 7956 7124 070 700 770 7010 7289 01080 2783 0825 809 622 01805 404 747 06800 12813 1407 3387 1800 945 3794 199 161346 Luxembourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K.
10014925-AD_S5500_GSG.book Page 145 Thursday, August 16, 2007 12:29 PM E 3COM NETWORK MANAGEMENT 3Com has a range of network management applications to address networks of all sizes and complexity, from small and medium businesses through large enterprises.
10014925-AD_S5500_GSG.book Page 146 Thursday, August 16, 2007 12:29 PM 146 APPENDIX E: 3COM NETWORK MANAGEMENT 3Com Network Director 3Com Network Director (3ND) is a standalone application that allows you to carry out key management and administrative tasks on midsized networks. By using 3ND you can discover, map, and monitor all your 3Com devices on the network. It simplifies tasks such as backup and restore for 3Com device configurations as well as firmware and agent upgrades.
10014925-AD_S5500_GSG.book Page 147 Thursday, August 16, 2007 12:29 PM 3Com Enterprise Management Suite 3Com Enterprise Management Suite 147 3Com Enterprise Management Suite (EMS) delivers comprehensive management that is flexible and scalable enough to meet the needs of the largest enterprises and advanced networks.
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10014925-AD_S5500_GSG.book Page 150 Thursday, August 16, 2007 12:29 PM 150 INDEX S W safety information English 104 French 107 German 110 Italian 115 Spanish 112 SFP operation 46 transceivers 47, 48 Simple Network Management Protocol.
10014925-AD_S5500_GSG.book Page 151 Thursday, August 16, 2007 12:29 PM REGULATORY NOTICES FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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