3Com® Megahertz® ® http://www.3com.com/ http://www.3com.com/productreg Part No.
3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 2000, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
CONTENTS 1 INSTALLING THE PC CARD Introduction 5 User Documentation 6 Connecting the 3CCFE575CT LAN CardBus PC Card 6 Connecting the 3CXFE575CT XJACK LAN CardBus PC Card Connecting the 3C3FE575CT LAN CardBus PC Card 8 Disconnecting the Cables 9 2 SETUP FOR WINDOWS 2000 Before You Begin Installation 11 Setup Procedure 11 Confirming Installation 12 Troubleshooting Windows 2000 Installations Uninstalling the Card 13 3 12 SETUP FOR WINDOWS 98 AND WINDOWS MILLENNIUM EDITION Before You Begin Installation 1
5 SETUP FOR WINDOWS NT 4.0 Before You Begin Installation 25 Setup Procedure 25 Setup With No Networking Installed 25 Windows NT With Networking Installed 26 Installing with Softex 27 Confirming Windows NT Installation 28 Troubleshooting Windows NT 4.
1 Introduction INSTALLING THE PC CARD The 3Com 10/100 LAN CardBus PC Cards (models 3CCFE575CT, 3CXFE575CT, and 3C3FE575CT) connect a notebook to an Ethernet or Fast Ethernet network. All PC Card models are shown below.
CHAPTER 1: INSTALLING THE PC CARD User Documentation This guide describes PC Card installation and setup for Windows ® 2000, Windows 98, Windows Millennium Edition, Windows 95, and Windows NT®. Access the User Guide for the latest information on the product. (You must first install the User Guide.) You can also obtain information from the README.TXT file in the HELP directory on the LAN Installation Disk. To access the User Guide in your browser: 1 Open the Start menu and select Programs.
Connecting the 3CXFE575CT XJACK LAN CardBus PC Card 7 5 Connect the network cable to the network port (3). Now you are ready to install the network driver. Go to the chapter for your notebook operating system in this guide. Connecting the 3CXFE575CT XJACK LAN CardBus PC Card 1 Remove all PC Cards from your notebook. 2 With the power off, insert the XJACK® LAN CardBus PC Card into the PC Card slot and slide it all the way in.
CHAPTER 1: INSTALLING THE PC CARD 3 Connect the network cable to the XJACK connector on the 3CXFE575CT LAN CardBus PC Card (1). 4 Connect the network cable to the network port (2). Now you are ready to install the network driver. Go to the chapter for your operating system in this guide. Connecting the 3C3FE575CT LAN CardBus PC Card 1 Remove all PC Cards from your notebook. 2 With the power off, insert the 3C3FE575CT LAN CardBus PC Card into the PC Card slot and slide it all the way in.
Disconnecting the Cables 9 3 Connect one end of the network cable to the RJ-45 port on the card. This port is indicated on the card with a network icon. 4 Connect the other end to the LAN port. Now you are ready to install the network driver. Go to the chapter for your notebook operating system in this guide. Disconnecting the Cables All cables used with the LAN CardBus PC Card lock in place when connected to the card. To release the cables, squeeze the release clip located on the top of the connector.
2 Before You Begin Installation SETUP FOR WINDOWS 2000 Before you begin installing the network driver software, have the following information ready: ■ For Windows 2000 networking, your computer name and workgroup name. ■ For your network account, your user name and password. ■ For unattended installation, see the \unattend\win2k directory on your Installation CD. Setup Procedure 1 Make sure that the CardBus PC Card is inserted and connected to the network, as described earlier.
CHAPTER 2: SETUP FOR WINDOWS 2000 If you are running TCP/IP using DHCP, you will be connected to the network and will not need to reboot your notebook computer. If you are not running the aforementioned configuration, see your network administrator to adjust your network settings. Confirming Installation 1 From the desktop, choose Start/Settings/Control Panel. 2 Double-click on the System icon. The System Properties box appears, detailing your system setup. 3 Choose the Hardware tab.
Uninstalling the Card 13 Symptom Solution (continued) Need to force speed and duplex settings. In most cases, the automatic settings work fine. However, if you to need to force speed or duplex settings to match those of an attached device: 1 Open My Computer/Control Panel/Network and Dial Up Connections. 2 Choose Local Area Connection. 3 FE575C-3Com 10/100 LAN CardBus-Fast Ethernet should appear in the Connect using: box. 4 Press the Configure button.
3 Before You Begin Installation SETUP FOR WINDOWS 98 AND WINDOWS MILLENNIUM EDITION Before installing the network driver software, have the following information ready: ■ For Windows 98 networking, your computer name and workgroup name. ■ For your network account, your user name and password. ■ For unattended installation, see the \unattend\win98 directory on your Installation CD. Setup Procedure 1 Install the PC Card as described in “Installing the PC Card”. 2 Turn the notebook on.
CHAPTER 3: SETUP FOR WINDOWS 98 AND WINDOWS MILLENNIUM EDITION Confirming Installation 1 Double-click the My Computer icon. 2 Double-click the Control Panel icon. 3 Double-click the System icon. The System Properties box appears, detailing your system setup. 4 Click the Device Manager tab. A list of devices appears, arranged by type. 5 Click the + sign next to Network Adapters. The PC Card name, FE575C-3Com 10/100 LAN CardBus-Fast Ethernet, appears, confirming successful installation.
Uninstalling the Card Uninstalling the Card 17 Sometimes previous or unfinished installations leave problems that affect PC Card operation. If the PC Card installation is unsuccessful for any reason, your best course may be to remove the PC Card and its software and repeat the installation procedures with a fresh installation of the operating system. Possible problems may be indicated if: ■ The PC Card is not working. ■ Windows 98 is not detecting the PC Card.
4 Before You Begin Installation Determining Your Windows 95 Version SETUP FOR WINDOWS 95 ■ Determine which version of Windows 95 is installed on your notebook. ■ Obtain the LAN Installation Disk that shipped with the PC Card. ■ Have your network file server name, your network account user name, and your password ready. ■ For unattended installation, see the \unattend\win95 directory on your Installation CD.
CHAPTER 4: SETUP FOR WINDOWS 95 6 In the Select Device window, click Have Disk. 7 Insert the LAN Installation Disk into the floppy drive and click OK. 8 Select FE575C-3Com 10/100 LAN CardBus-Fast Ethernet Manual Load and click OK to copy the PC Card files to your notebook. If you are prompted for the LAN Installation Disk during installation, make sure that a: is the designated path. If during installation, the 3Com driver cannot be found, enter a:\ to point Windows to the LAN Installation Disk.
Confirming Installation 21 4 Click Finish to accept the driver. If you are prompted for the LAN Installation Disk during installation, make sure that a: is the designated path. If during installation, the 3Com driver cannot be found, enter a:\ to point Windows to the LAN Installation Disk. If prompted, insert the Windows 95 CD. You can specify a location on your hard disk where the Windows 95 files reside. Typically, this location is C:\WINDOWS\OPTIONS\CABS.
CHAPTER 4: SETUP FOR WINDOWS 95 Troubleshooting Windows 95 Installations Symptom Solution Basic troubleshooting, applicable for all problem situations. Inspect all cables and connections. Check whether your PC Card if fully inserted into the slot. Verify whether you have the latest BIOS for your system. If not, check the Web site for your notebook and follow the BIOS upgrade instructions. Check for multiple installations of the PC Card.
Uninstalling the Card Uninstalling the Card 23 Sometimes previous or unfinished installations leave problems that affect PC Card operation. If the PC Card installation is unsuccessful for any reason, your best course may be to remove the PC Card and its software and repeat the installation procedures with a fresh installation of the operating system. Possible problems may be indicated if: ■ The PC Card is not working. ■ Windows 95 is not detecting the PC Card.
5 Before You Begin Installation SETUP FOR WINDOWS NT 4.0 The Windows NT setup procedure you use depends on whether networking has already been installed on your notebook. Before setting up the PC Card, you will need to know: ■ Your network file server name, network account user name, and password. ■ The protocol used in the Microsoft Windows network (NWLink IPX/SPX compatible transport, TCP/IP protocol, NetBEUI protocol). ■ The name of the NT server domain or workgroup to which you belong.
CHAPTER 5: SETUP FOR WINDOWS NT 4.0 The Network Setup Wizard window appears. 10 Click Next. 11 Place a check mark next to each network protocol required for your site in the Network Protocols list and click Next. 12 Place a check mark in the box next to each desired service in the Network Services window. 13 Select the default settings. 14 Click Next to install the components you selected. The message “Windows NT is now ready to install networking” displays. 15 Click Next.
Setup Procedure 27 4 Select the Adapters tab. The Select Network Adapter window displays. 5 Go to the section “Setup With No Networking Installed” in this chapter for instructions if the message “networking is not installed” displays, . 6 Click Have Disk... 7 Insert the LAN Installation Disk in the floppy drive and click OK or insert the LAN Installation CD into the CD-ROM drive (change the path to the drive, for example, d:\) and click OK.
CHAPTER 5: SETUP FOR WINDOWS NT 4.0 Confirming Windows NT Installation The following procedure can be used to confirm any of the NT installations discussed in this chapter. 1 Double-click My Computer, double-click Control Panel, and then double-click Network. 2 Select the Adapters tab. FE575C-3Com 10/100 LAN CardBus -Fast Ethernet appears on the list. Troubleshooting Windows NT 4.0 Installations Symptom Solution Basic troubleshooting, applicable for all problem situations.
Uninstalling the Card 29 If you are having any of these problems: 1 Remove the PC Card from the PC Card slot. 2 Double-click My Computer, double-click Control Panel, and double-click Network. 3 Select the Adapters tab. 4 Select FE575C-3Com 10/100 LAN CardBus-Fast Ethernet and click Remove. 5 Reboot and reinstall the PC Card. This procedure removes the PC Card only.
TROUBLESHOOTING 6 PC Card LEDs Before the PC Card and cable LEDs can be used for troubleshooting, the PC Card must be connected to the network and the driver must be installed. The LEDs and LED status for the models 3CCFE575CT and 3CXFE575CT are shown below. LED On Off Flashing Both On Both Off 10 Mbps Good 10BASE-T connection between PC Card and hub No connection. (Off when 100 LNK LED is on.) There may be a problem with your physical connection. Check that all cables are connected securely.
CHAPTER 6: TROUBLESHOOTING On the 3CXFE575CT card, the LEDs are on the card.
Diagnostics Help Library 33 On the 3C3FE575CT card, the connector lights up to indicate network status. Description Steady Flashing Off Green Good connection Faulty connection No connection Good connection Faulty connection No connection 10 Mbps Yellow 100 Mbps Diagnostics Help Library You can find more information in the DOS Diagnostics help library. To run diagnostics, insert the LAN Installation Disk in your notebook and at the DOS prompt, enter: a:\dosdiag.
A PRODUCT SPECIFICATIONS 3CCFE575CT and 3CXFE575CT LAN CardBus PC Cards Network Interface 3CCFE575CT and 3CXFE575CT LAN PC Cards Ethernet IEEE 802.3 10BASE-T Ethernet IEEE 802.3u 100BASE-TX Physical Dimensions Length 3.370 in (85.6 mm) Height 0.197 in (5.0 mm) Width 2.126 in (54 mm) Weight 1.056 oz (29.
B Online Technical Services World Wide Web Site TECHNICAL SUPPORT 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: ■ World Wide Web site ■ 3Com FTP site Access the latest networking information on the 3Com Corporation World Wide Web site by entering the URL into your Internet browser: http://www.3com.com/ 3Com Support Web Site For direct access to support information, you can log directly into the support Web page at: http://www.support.
APPENDIX B: TECHNICAL SUPPORT 3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. To connect to the 3Com FTP site, enter the following information into your FTP client: ■ Hostname: ftp.3com.com ■ Username: anonymous ■ Password: You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer.
Support from 3Com Below is a list of worldwide technical telephone support numbers: Country Asia Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P.R. of China Singapore S. Korea From anywhere in S. Korea: From Seoul: Taiwan, R.O.C.
APPENDIX B: TECHNICAL SUPPORT Returning Products for Repair Before returning a product to 3Com for repair, first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.
REGULATORY COMPLIANCE 3Com Megahertz 10/100 LAN CardBus PC Cards FCC CLASS B STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation.
This equipment cannot be used on telephone company provided coin service. Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information. When programming and/or making test calls to emergency numbers: -- Remain on the line and briefly explain to the dispatcher the reason for the call. -- Perform such activities in the off-peak hours such as early morning or late evenings.
NEW ZEALAND Not all phones connected to the phone port will respond to incoming ringing. Do not report this as a fault unless the same phone will not respond to ringing when connected to a standard phone socket. This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Services. The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions.