OfficeConnect® Gateway ADSL Data and Voice (3CR100AV97) Quick Start Guide
3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 2001 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
Introduction Congratulations on choosing the 3Com® OfficeConnect® Gateway, your ADSL (Asymmetric Digital Subscriber Line) broadband access solution. This guide describes how to set up the OfficeConnect Gateway Data and Voice (3CR100AV97) base unit. The OfficeConnect Gateway allows one or more networked computers to connect to the Internet or a remote LAN (Local Area Network).
Package Contents Unpack the contents and ensure that it includes the following items: • AC/DC, 18 watt Power Adapter and Power Cord • LAN Cable, RJ-45 (CAT-5), Blue • ADSL Cable RJ-11/RJ-11, Black • One RJ-11, 7-ft telephone cable, Silver • Rubber feet (4) • Stacking clip 2 Positioning the Gateway When positioning your OfficeConnect Gateway, make sure of the following: • Unit is out of direct sunlight and away from sources of heat.
Connect Cables The ports and cables of the OfficeConnect Gateway products are color-coded to help you connect the cables properly. The following illustration shows the connector cabling: Reset Button 12V DC 1.5 A MAX 2 LAN Connection DC 12V A MAX 1.
Operational Status Once the unit is connected, the Power LED illuminates (green) on the front panel of the OfficeConnect Gateway Data and Voice unit. Wait for the Alert LED on the front panel to stop flashing (amber) and transition to off, within 1-2 minutes. When the Power LED is green and the Alert LED is off, it indicates that the OfficeConnect Gateway Data and Voice unit has successfully powered up, performed a Power On Self-Test (POST) and is now operational.
following procedure describes how to initially configure the Configure The Wide Area Network (WAN) interface settings for your the Gateway OfficeConnect Gateway or re-configure them after resetting the unit to its factory default settings. Using a web browser on your PC, launch the OfficeConnect Gateway home page by entering the OfficeConnect Gateway’s default IP address, 192.168.1.1.
After you successfully created your administrative account WAN and assigned a password, you can now start the WAN Configuration configuration. The WAN Configuration page is displayed (Fig 7). Important: Before you begin, ensure that you have obtained all required WAN parameter information from your Service Provider to properly configure the connection. To configure a WAN protocol, select it from the WAN Protocol field’s drop-down menu.
In an RFC 1483 or an RFC 1483-MER configuration with static IP RFC1483 addressing, the DHCP Client over WAN setting is disabled. You Static will also see fields for local and remote WAN IP addresses, and Configuration for the WAN IP Mask. Assign a meaningful name to your configuration in the PVC Name field, and record your settings here: PVC Name: ________________ VPI: _______ VCI: _______ Local WAN IP Address: _____ . _____ . _____ . _____ Remote WAN IP Address: _____ . _____ . _____ .
Connecting multiple users Connecting an additional hub: After you have finished the configuration of your OfficeConnect Gateway, you can connect an additional Ethernet hub or hubs to add up to 253 users, which is the maximum supported by the OfficeConnect Gateway. Note: If you previously used static addressing, use Chapter 2 of the User’s Guide (available online at www.3com.
Front Panel Indicators The LED Indicators on the front panels of the OfficeConnect Gateway Data and Voice unit provide the following information: Alert Off Off indicates the unit has passed the Power On Self-Test and is working properly. Amber (blinking) Lit during Power On Self-Test or software upgrade. Red Indicates a diagnostic failure in the unit. Refer to the Troubleshooting section in the OfficeConnect Gateway User’s Guide. Off Power not being supplied to the unit.
Technical Support Information contained in this document is correct at time of publication. The following services are available 24 hours a day, 7 days a week. For the most up–to–date information, 3Com recommends that you access the 3Com Corporation World Wide Web site. World Wide Web Site http://www.3com.
Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense. To obtain an RMA number, please call the local number for your region, listed below. Asia Pacific Rim http://www.3com.
3Com Corporation Limited Warranty The duration of the warranty for the OfficeConnect Gateway is Lifetime. Hardware 3Com warrants the OfficeConnect Gateway to be free from defects in workmanship and materials, under normal use and service, for lifetime from the date of purchase from 3Com or its authorized reseller.
Warranties Exclusive IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION.
3Com Corporation, Corporate Headquarters, 5400 Bayfront Plaza, Santa Clara, CA 95052-8145, USA. To learn more about 3Com solutions, visit www.3com.com. 3Com Corporation is publicly traded on Nasdaq under the symbol COMS. All specifications are subject to change without notice. Printed in the U.S.A. Part No. 10045511 Rev.
