3Com® Router 6000 Family Getting Started Guide www.3Com.com/ Part Number 10015123 Rev. AB Published September 2007 Mfg.
3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 Copyright © 2006–2007, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
Download the latest software and documentation for your 3Com® Router Thank you for purchasing a 3Com Router 6000 Family router. As part of our commitment to bringing you the most capable and dependable network equipment, 3Com offers free software maintenance updates and documentation updates on our website. To obtain the most up-to-date operating software and user documentation for the Router 6000, point your web browser to: www.3Com.com and select the “Support and Registration” link.
Contents 5 Contents Download the latest software and documentation for your 3Com® Router Contents About This Guide Before You Start 7 Release Notes 7 Conventions 8 Related Documentation 8 Documentation Comments 9 1 Introducing the Router 6000 Family About the Router 6000 11 3Com Router 6040 13 3Com Router 6080 14 System Description 15 About the Router Processor Unit 15 The RPU Module 16 The RPU2 Module 18 Encryption Accelerator Daughter Card The PSU Module 20 FAN module 21 Auto-Config 21 Auto Detect 22
Contents Power Cords, Grounds and Cables PGND Wire 24 AC-Input Power Cord 25 Console Terminal Cable 26 Router to LAN Connection 26 Router to WAN Connection 28 3 24 Starting and Configuring the Router 6000 Setting up a Configuration Environment 29 Powering on the Router 33 Boot Process of the RPU2 34 Router Configuration Basics 36 Command Line Interface 36 Arranging Slots and Numbering Interfaces 4 37 Troubleshooting Troubleshooting of the Power System 39 Troubleshooting the Configuration System 39
About This Guide This guide provides the information you need to install and use the 3Com® Router 6000 Family. The guide is intended for use by network administrators who are responsible for installing and configuring network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area Networks). Before You Start Release Notes This section contains information about the documents and CD-ROM that accompany your Router 6000.
About This Guide Conventions Table 1 lists conventions that are used throughout this guide.
Documentation Comments Documentation Comments 9 Your suggestions are very important to us. They will help make our documentation more useful to you. Please e-mail comments about this document to 3Com at: pddtechpubs_comments@3com.com Please include the following information when commenting: ■ Document title ■ Document part number (on the title page) ■ Page number (if appropriate) Example: Router 6000 Family Getting Started Guide Part Number 10015123 rev.
About This Guide
About the Router 6000 11 1 Introducing the Router 6000 Family This section introduces the 3Com® Router 6000 and describes how it can be used in your network.
Chapter 1: Introducing the Router 6000 Family 6000 can be installed with an ATM cards to connect its network to an ATM network. MPLS Multiprotocol label switching (MPLS), a combination of IP and ATM technologies, can provides faster forwarding speed and get support from IP protocols to accommodate to emerging applications. Data security and reliability The following are the data security and reliability features that the Route 6000 supports: ■ NAT.
3Com Router 6040 13 3Com Router 6040 Figure 1 Front panel of the 3Com Router 6040 (1) (2) (4) (3) (6) (5) 1) Slot0 for the main control board 2) FIC Slot1 3) FIC Slot2 4) FIC Slot3 5) FIC Slot4 6) ESD-preventive wrist strap port Figure 2 Rear panel of the 3Com Router 6040 (1) (3) (2) (4) (5) 1) Fan module 2) Grounding screw 3) ESD-preventive wrist strap port 4) PSU 1 (PWR1) 5) PSU 2 (PWR2)
Chapter 1: Introducing the Router 6000 Family 3Com Router 6080 Figure 3 Front panel of the 3Com Router 6080 (1) (1) (2) (3) (4) (6) (5) (7) (8) (9) (10) (11) 1) Handles 2) Slot0 for the main control board 3) FIC Slot1 4) FIC Slot2 5) FIC Slot3 6) FIC Slot4 7) FIC Slot5 8) FIC Slot6 9) FIC Slot7 10) FIC Slot8 11) ESD wrist strap port Figure 4 Rear panel of the 3Com Router 6080 (1) (3) (2) (4) (5) 1) Fan module 2) Grounding screw 4) PSU 1 (PWR1) 5) PSU 2 (PWR2) 3) ESD wrist s
System Description 15 System Description Table 1 System description of the 3Com Router 6040/6080 Item 3Com Router 6040 3Com Router 6080 FIC slot 4 8 Dimensions (H x W x D) 130.5 x 436.2 x 420 mm (5.1 x 17.2 x 16.5 in.) 219.5 x 436.2 x 420 mm (8.6 x 17.2 x 16.5 in.) Weight 18.7 kg (41.2 lb.) 28 kg (61.7 lb.) Input voltage Rated voltage: 100 to 240 VAC; 50/60 Hz Max. voltage: 85 to 264 VAC; 50/60 Hz Max. current: 4.0A/2.0A/2.0A (3Com Router 6080/6040) Max.
Chapter 1: Introducing the Router 6000 Family The RPU Module Figure 5 The RPU Your Router 6000 may have one of two different Router Process Units: and RPU or and RPU2. For information on the RPU2, refer to “The RPU2 Module”.
The RPU Module 17 Indicators and Button Figure 6 Front panel of the RPU Table 3 RPU Indicator LEDs and button LED and Button RUN (green) ALM (red) Description RPU System operating LED. Blinking means CPU is in normal operation; steady ON or OFF means CPU has failed. FAN Steady ON means the FAN module is operating normally. PWR1 Steady ON means the PSU 1 is operating normally, and steady OFF means the PSU 1 is not present or has failed.
Chapter 1: Introducing the Router 6000 Family The RPU2 Module Figure 7 The RPU2 Your Router 6000 may have one of two different Router Process Units: and RPU or and RPU2. For information on the RPU, refer to “The RPU Module”.
The RPU2 Module 19 Indicators and Button Figure 8 Front panel of RPU2 Table 5 RPU2 LEDs and the button LED and button RUN (green) ALM (red) Description RPU System operating LED. Blinking means CPU is in normal operation; steady ON or OFF means CPU has failed. FAN Steady ON means the FAN module is operating normally. PWR1 Steady ON means the PSU 1 is operating normally, and steady OFF means the PSU 1 is not present or has failed.
Chapter 1: Introducing the Router 6000 Family Encryption Accelerator Daughter Card The RPU2 supports the Encryption Accelerator daughter card. This optional add-on for the RPU2 uses hardware encryption to expedite IP packet encryption and provides support for IPSec and DVPN. The PSU Module The power supply system of the Router 6000 can work in either single-power or dual-power mode. In dual-power mode, the two power supply units (PSUs) function in redundancy or load sharing mode.
FAN module 21 Table 6 FAN module LED description LED Description ALM (red) ON means the PSU is not present or has failed. RUN (green) Steady ON means the PSU is operating normally, and OFF means the PSU has failed. OK (red) PSU input LED. Steady ON means the normal voltage (85 to 264 V) is inputting, and OFF means the opposite. The Router 6040 and Router 6080 are equipped with pairs of FAN cooling modules. The two fans in each pair work together to provide redundancy.
Chapter 1: Introducing the Router 6000 Family Auto-config is well suited to the low-end and mid-range routers on the edge of enterprise networks. To build up a network for configuring your router automatically and remotely, connect the router to the router at the network center depending on the specific interface that you use: ■ For an E1, T1, E3, and T3 interface, use the fiber-optic line of PDH/SDH network.
Rack-Mounting the Router 23 2 Installation 3Com B68 cabinets are available for mounting the 3Com Router 6000 Family. For more information on the cabinets and their installation refer to the chapter “Installing the B68 Cabinet”. Rack-Mounting the Router The 3Com Router 6000 is designed to fit 19-inch standard racks. The following table describes their dimensions: Table 7 Dimensions of the 3Com 6000 Routers Model Dimensions Router 6040 (H x W x D) 130.5 x 436.2 x 420 mm (5.1 x 17.2 x 16.5 in.
Chapter 2: Installation Mounting the Router on a Tabletop When mounting the router on a tabletop, ensure that the surface is clean and you have considered the following: ■ The table is sturdy and well grounded. ■ 10 cm (3.9 in.) clearance is available around the sides of the chassis for heat dissipation. ■ Do not place any heavy object on the chassis.
Power Cords, Grounds and Cables 25 Figure 13 PGND screw on the chassis (1) 1) Grounding screw Connect the PGND to the earth ground using a PGND cable with a grounding resistance less than 5-ohm. If you install the chassis in a 19-inch standard rack, you must also ground the rack. WARNING: Lightning strikes can damage your router and even the connected devices. For secure lightning protection, make sure that your router has a good ground connection when it is operating.
Chapter 2: Installation AC power socket (recommended) You are recommended to use a three-terminal single-phase power socket with ground contact, which must be grounded reliably. Normally, the ground contact of the power supply system in a building was buried during construction and cabling. Still, before connecting the AC-input power cord, you must make sure that the power supply of the building is well grounded.
Router to LAN Connection 27 The RPU2 provides three 10/100/1000 Mbps Ethernet interfaces, where two are electrical and one provides both fiber-optic and electrical connectors. When both electrical and optical connections are available, you can use only one at a time. For the available SFP options and the interface attributes, refer “The RPU2 Module”.
Chapter 2: Installation SFPs are optional. They are provided only when ordered. Router to WAN Connection Many types of WAN interfaces are available with the Router 6000 and the one provided by the main control boards is an AUX interface. The following subsections describe how to connect it. For connecting the WAN interface on a FIC, refer to the relevant contents in the chapter “FICs”.
Setting up a Configuration Environment 29 3 Starting and Configuring the Router 6000 Setting up a Configuration Environment Connecting the router to a console terminal To set up a local configuration environment, connect the RJ-45 connector of the console cable to the console port on the router, and the DB-9 connector to the serial port on the console terminal, a PC for example, as shown in Figure 18.
Chapter 3: Starting and Configuring the Router 6000 Figure 19 Set up a new connection 2 Enter the name of the new connection in the Name field and click . The dialog box, as shown in Figure 20, appears. 3 Select the serial port to be used from the Connect Using drop-down menu. The serial port must be the same port connected by the console cable.
Setting up a Configuration Environment 31 Figure 20 Set the connection port 4 Click . The Port Settings tab, shown in Figure 21, appears where you can set serial port parameters.
Chapter 3: Starting and Configuring the Router 6000 Figure 21 Set communication parameters 5 Click . The HyperTerminal dialog box appears. 6 Select Properties. 7 In the Properties dialog box, select the Settings tab, as shown in Figure 22. 8 Select VT100 or Auto detect from the Emulation drop-down menu. 9 Click .
Powering on the Router 33 Figure 22 Set the terminal type Powering on the Router Checking before power-on Before powering on the router, check that: ■ Both the power cord and the PGND are correctly connected. ■ The voltage of the power source complies with the requirement of the router. ■ The console cable is correctly connected. ■ The PC or the terminal is set up and is running. WARNING: Before switching on the power, locate the power switch in the equipment room.
Chapter 3: Starting and Configuring the Router 6000 Checking/Operating after power-on After powering on the router, check that: ■ The LEDs on the front panel show that the router is operating normally. For description on LED behaviors, refer to the section “Generic Modules”. ■ The console terminal displays normally. After you power on the router, you can see the startup banner (refer to the section “Boot Process of the RPU2”).
Powering on the Router 35 System is starting... Starting at 0x10000... User interface Con 0 is available. Press ENTER to get started. Press . The console screen displays: <3Com> The prompt indicates that the router has entered user view and is ready for configuration. ■ Immediately after “3Com 6000 Router, 10.05” appears, “System starts booting ... (1.01)” disappears. (10.05 is the version of the Boot ROM.
Chapter 3: Starting and Configuring the Router 6000 Router Configuration Basics The following are the general procedures for configuring the router: 1 Before working on the router, fully comprehend network requirements, such as networking purpose, position of the router on the network, subnetting, type of the WAN and transmission medium, security policy and reliability. 2 Based on the requirements, draw a clear and complete networking diagram. 3 Configure the WAN interface on the router.
Router Configuration Basics 37 ■ Testing reachability of networks quickly with tools, such as tracert and ping. ■ Rich debugging information for network diagnosis. ■ The command line interpreter that supports fuzzy keyword search. When inputting a command, you only need to enter its conflict-free portion, for example, dis for the display command. Command line interface The CLI of the 3Com Router 6000 provides rich configuration commands.
Chapter 3: Starting and Configuring the Router 6000 Figure 24 Slot arrangement on the 3Com Router 6080 (1) (2) (3) (4) (5) (6) (7) (8) (9) 1) Slot 0 2) Slot 1 3) Slot 2 4)Slot 3 5) Slot 4 6) Slot 5 7) Slot 6 8) Slot 7 9) Slot 8 2 Interface numbering The following are interface numbering rules with the Router 6000: ■ The interfaces are represented by interface-type X/Y/Z, where interface-type can be serial, asynchronous, ethernet or ATM, and so on; X specifies the slot number; Y specif
Troubleshooting of the Power System 39 4 Troubleshooting Troubleshooting of the Power System Symptom: Solution: Check that: ■ The power switch on the router is turned on. ■ The switch of the power source is turned on. ■ The power cord is correctly connected. ■ Troubleshooting the Configuration System The RUN LED on the PSU is OFF or blinking. The power source meets the requirement of the router.
Chapter 4: Troubleshooting Stop bit: 1 Parity: None Flow control: None Terminal emulation: VT100 Reconfigure the parameters if their values are different. Troubleshooting Application Image Upgrade Symptom 1: Start the router and upgrade Comware 3.11 software using TFTP. The console screen displays: DownLoad Program To Flash Through Net Port boot device : ErrDev unit number : 0 processor number : 0 file name : Router6000.bin inet on ethernet (e) : 1.1.1.1 host inet (h) : 1.1.1.
Troubleshooting Application Image Upgrade 41 Subnet Mask: 0xffffffc0 Attaching network interface lo0... done. Loading... Error code 2: Access violation tftpGet: Error occurred while transferring the file. A bad file or twisted pair doesn’t link correctly!Loading Failed Solution: Fault occurs because the source file does not exist or the network cable is not connected. Ensure that the source file is in the TFTP root directory and the cable is connected securely.
Chapter 4: Troubleshooting host inet (h) user (u) ftp password (pw) flags (f) : : : : 1.1.1.2 user password 0x80 Loading... Done 1000 Bytes Downloaded.Crc Error! Solution: Fault occurs because an incorrect application image file is downloaded. ■ Download the correct application image file. The bar code labels on the chassis and the FICs contain information about production and servicing.
Maintaining RPU or RPU2 Software 43 5 Router Software Maintenance This chapter describes how to maintain the software on the Router 6000. The router manages three types of files: ■ Boot ROM image file ■ Application image file ■ Configuration file Software maintenance mainly involves these three types of files. This chapter discusses only the software maintenance functions listed in Boot Menu, for example upgrading the Boot ROM and application.
Chapter 5: Router Software Maintenance 8: Start up and ignore configuration 9: Boot Rom Operation Menu a: Do not check the version of the software b: Start application program from Flash c: Start application program from Compact Flash d: Exit and reboot Enter your choice(1-d): ■ This section describes Boot ROM maintenance using V10.05 as an example. ■ “The entire Boot ROM image file” in the manual includes two segments: extended and basic. You can separately upgrade and back up the extended segment.
Maintaining RPU or RPU2 Software 45 backup, and secure. If it fails to boot with the secure boot file, it prompts the boot failure. For example, select Boot Menu option 4. The console screen displays a menu similar to the following: M=MAIN B=BACKUP NO. Name 1 main.bin Oct/10/2002 10:10:10 2 backup.bin Oct/10/2002 10:10:10 3 a.bin Oct/10/2002 10:10:10 4 secure.
Chapter 5: Router Software Maintenance Press to return to Boot Menu. 6 Clear the application configuration file. Select Boot Menu option 5. The screen displays: Clear configuration, are you sure?[Y/N] Press to clear the configuration file saved last time. It cannot survive a reboot. Press to reject the clear operation. 7 Reset console authentication. This option allows you to log in from the console port without authentication. Select Boot Menu option 7.
Maintaining RPU or RPU2 Software 47 5: Exit to Main Menu Enter your choice(1-5): 10 Ignore software check (Boot Menu option a). When upgrading software, make sure that you are using the correct software version. If the upgrade still fails and the system displays “invalid version” in this case, you can use this option. It allows the system to upgrade software without checking the version of extended Boot ROM image segment, Boot ROM image, and application image for backward compatibility.
Chapter 5: Router Software Maintenance Please Select Program File Downloading ... CCCCC The new baud rate takes effect only after you reconnect the terminal emulation program. 4 Select [Transfer/Send File] in the terminal window. The following dialog box pops up: Figure 25 Set Send File parameters 5 Click . Select the file to be downloaded and set protocol to Xmodem. Click .
Maintaining RPU or RPU2 Software 49 6 After completing download, the system begins writing data to Flash memory, and then displays the following information on the screen: Download completed. Then, the system asks you to select a file type: please select file to be saved as 1. main application file 2. backup application file 3. secure application file 4. cancel downloading Enter your choice(1-4): After you select an option, the system begins writing the file to Flash memory. Writing to flash memory...
Chapter 5: Router Software Maintenance Upgrading the extended segment of the Boot ROM image 1 Enter Boot Menu (refer to the section “Boot Menu”) and select option 8 to enter Boot ROM Download Menu. 2 Select option 2 in the menu to upgrade the extended segment of the Boot ROM image using Xmodem. Multiple speed options are available. The subsequent steps are the same as those described in the section for upgrading the application image.
Upgrading the Application Image Using TFTP 51 Restoring the extended segment of the Boot ROM image from Flash In case of extended Boot ROM segment errors or an inadvertent upgrade operation, take these steps to restore the extended segment of the Boot ROM image from Flash memory to the Boot ROM: 1 Enter Boot Menu (refer to the section “Boot Menu”), and select option 8 to enter Boot ROM Download Menu. 2 Select option 3 in Boot ROM Download Menu to restore the extended segment from Flash memory.
Chapter 5: Router Software Maintenance Download file(Max 60 char) :vrp.bin IP address of eth0 :1.1.1.11 Subnet mask for eth0 :255.0.0.0 IP address of the server :1.1.1.10 IP address of the gateway : Saving the net configuration, are you sure?[Y/N] Table 8 Description on the download parameters Parameter Description Download device The Ethernet port for downloading, which must be eth0. Download file (Max 60 char) Name of the Comware 3.11 file to be downloaded.
Dealing with a Router Password Loss 53 segment is not the same as that of the extended segment to be started, the system automatically updates the Boot ROM image, and displays “Upgrade Bootrom............! Download completed. Please wait, it needs a long time###### Writing into Boot ROM Succeeds.” Then, the system continues its boot process. Dealing with a Router Password Loss Contact our technical staff in the event of Boot ROM password or user password loss. They can help you to set a new password.
Chapter 5: Router Software Maintenance
A OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS 3Com offers product registration, case management, and repair services through eSupport.3com.com. You must have a user name and password to access these services, which are described in this appendix. Register Your Product to Gain Service Benefits To take advantage of warranty and other service benefits, you must first register your product at: http://eSupport.3com.
APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS Purchase Extended Warranty and Professional Services To enhance response times or extend your warranty benefits, you can purchase value-added services such as 24x7 telephone technical support, software upgrades, onsite assistance, or advanced hardware replacement. Experienced engineers are available to manage your installation with minimal disruption to your network.
Contact Us Contact Us Telephone Technical Support and Repair 57 3Com offers telephone, internet, and e-mail access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL, or e-mail address from the table in the next section. To obtain telephone support as part of your warranty and other service benefits, you must first register your product at: http://eSupport.3com.
APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS Country Telephone Number Country Telephone Number Philippines 1800 144 10220 or 029003078 800 810 0504 800 616 1463 080 698 0880 00801 444 318 001 800 441 2152 Asia, Pacific Rim — Telephone Technical Support and Repair Australia Hong Kong India Indonesia Japan Malaysia New Zealand 1800 075 316 2907 0456 000 800 440 1193 001 803 852 9825 03 3507 5984 1800 812 612 0800 450 454 PR of China Singapore South.
Contact Us Country Telephone Number 59 Country Telephone Number Guatemala Haiti Honduras Jamaica Martinique Mexico Nicaragua Panama Paraguay Peru Puerto Rico Salvador Trinidad and Tobago Uruguay Venezuela Virgin Islands AT&T +800 998 2112 57 1 657 0888 AT&T +800 998 2112 1 800 998 2112 571 657 0888 01 800 849CARE AT&T +800 998 2112 AT&T +800 998 2112 54 11 4894 1888 AT&T +800 998 2112 1 800 998 2112 AT&T +800 998 2112 1 800 998 2112 AT&T +800 998 2112 AT&T +800 998 2112 57 1 657 0888 Latin America —
APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS
