CoreBuilder 9400 Getting Started Guide ® ® http://www.3com.com/ Part No.
3Com Corporation ■ 5400 Bayfront Plaza Copyright © 1999, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
EMC DIRECTIVE COMPLIANCE TRADEMARKS This equipment was tested and found to conform to the Council Directive 89/336/EEC for electromagnetic compatibility. Conformity with this Directive is based upon compliance with the following harmonized standards: Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
CONTENTS 3 ABOUT THIS GUIDE Introduction 7 Finding Specific Information in This Guide Conventions 8 CoreBuilder 9400 Documentation 9 Paper Documents 9 Software and Documents on CD-ROM Documentation Comments 10 Year 2000 Compliance 10 1 2 Overview of Cabling 19 Fiber Safety Precautions 19 Cabling Gigabit Ethernet Ports 20 Guidelines for Gigabit Ethernet Cabling 20 Recommended Distances for 1000BASE-SX Ports or Transceivers 20 Recommended Distances for 1000BASE-LX Transceivers 20 Cabling 1000BASE-SX Port
5 C QUICK SETUP FOR MANAGEMENT ACCESS About CoreBuilder 9400 System Management 33 Terminal Connection 34 Modem Connection 34 IP Management Interface 34 Initial Management Access 35 Changing the Console Port Baud Setting 35 Configuring the IP Interface 36 In-band Management 36 Out-of-band Management 36 6 Getting Additional Help 37 Diagnosing Problems 37 Power Failures 37 Abnormal LED Activity 37 Cleaning Dirty Fiber Optic Ports and Connectors A SYSTEM SPECIFICATIONS B FIELD-REPLACEABLE UNITS General
ABOUT THIS GUIDE Introduction This guide provides all the information that you need to set up your CoreBuilder ® 9400 system and get it operating in your network. This guide provides an overview of your system and step-by-step procedures for planning your configuration, installing your system, cabling, powering up, configuring, and troubleshooting.
ABOUT THIS GUIDE For information on Turn to Removing and replacing the fan tray assembly “Fan Tray Assembly Removal and Replacement” on page 45 Complying with environmental and compliance specifications Appendix A: System Specifications Installing field-replaceable components Appendix B: Field-Replaceable Units Checking your site for environmental and safety requirements Appendix C: Site Requirements and Safety Codes Getting help from your network supplier or 3Com Appendix D: Technical Suppor
CoreBuilder 9400 Documentation CoreBuilder 9400 Documentation The following documents comprise the CoreBuilder 9400 documentation set. Documents are available in three forms: ■ ■ ■ Paper documents that are shipped with your system or with optional components. They are listed in the next section. 9 Paper Documents These documents are shipped with your system: ■ CoreBuilder 9400 Unpacking Instructions How to unpack your CoreBuilder 9400 system.
ABOUT THIS GUIDE These documents are shipped with optional devices: ■ CoreBuilder 9400 Power Supply Assembly Removal and Replacement Guide How to install an optional additional power supply for the CoreBuilder 9400. ■ CoreBuilder 9400 Fan Tray Removal and Replacement Guide Overview information and removal and replacement instructions for the fan tray. Documentation Comments Your suggestions are very important to us. They help us to make our documentation more useful to you.
1 SYSTEM AND SETUP OVERVIEW This chapter contains: ■ An overview of the CoreBuilder® 9400 system and how it provides solutions for your network ■ A description of the major features and components of the system ■ A network configuration example System Features and Benefits The CoreBuilder 9400 is part of 3Com’s CoreBuilder family. To combine technologies as your network grows, install the CoreBuilder 9400 in your network.
CHAPTER 1: SYSTEM AND SETUP OVERVIEW ■ Resilient links Resilient links technology protects your network against an individual link or device failure by providing a secondary backup link that is inactive until it is needed. ■ Manageability The CoreBuilder 9400 provides full support for VLANs and RMON-1, as well as a roving analysis port through SNMP management. System Management The CoreBuilder 9400 system includes integrated management to provide fault tolerance and maximum network availability.
System Overview — Front Panel System Overview — Front Panel Figure 1 Front Panel of the CoreBuilder 9400 System LEDs Provide information about the system and each port Console Port Allows you to connect a workstation/terminal/modem to the CoreBuilder® 9400 system for management access 10BASE-TX Out-of-band Management Port ® R 3C94024 STATUS 10BASE TX STATUS 1000BASE SX PCKT STAT TX 1 RX TX 2 RX TX 3 PACKET FAULT POWER RX 1000BASE (GBIC) 1000BASE SX TX 4 RX TX 5 RX green = enabled
CHAPTER 1: SYSTEM AND SETUP OVERVIEW System Overview — Back Panel Figure 2 Back Panel of the CoreBuilder 9400 System Power supply latch DC OK DC OK ! ! Power Supply No. 2 Power Supply No.
System Overview — Sample Application System Overview — Sample Application Figure 3 Centralizing a Data Center with the CoreBuilder 9400 System Status 10/100 BASE - TX 6x 1x 13 30 25 18 green flashing green off 12x 31x 24x 19x Power Fault 5 6 7 8 9 10 11 12 Pckt 2 3 4 5 6 7 8 9 10 11 12 Stat 1 1 1 17 18 19 20 21 22 23 24 Pckt 1 1 1 1 17 18 19 20 21 22 23 24 Stat 2 2 2 2 29 30 31 32 33 34 35 36 Pckt 2 2 2 2 29 30 31 32 33 34 35 36 Stat 1 7x = enabled, link OK
CHAPTER 1: SYSTEM AND SETUP OVERVIEW
INSTALLING THE SYSTEM 2 This chapter describes how to install your CoreBuilder® 9400 system on a table top or in a distribution rack. See Appendix C for site requirements.
CHAPTER 2: INSTALLING THE SYSTEM Installing the System in a Distribution Rack You can mount the CoreBuilder 9400 system into a 48.26 mm (19-in.) distribution rack. This section describes how to prepare the system and distribution rack for installation and how to mount the system in the rack. Figure 4 Installing System Mounting Brackets Mounting screws Mounting bracket Install your distribution rack near an easily accessible power outlet.
3 CABLING COREBUILDER 9400 PORTS This chapter describes how to cable your CoreBuilder® 9400 system for connection to the network. It gives an overview of cabling and describes how to cable: ■ Gigabit Ethernet ports ■ Console port ■ Out-of-band management port Fiber Safety Precautions The CoreBuilder 9400 system uses lasers in its fiber optic ports. To ensure your safety, comply with the following precautions.
CHAPTER 3: CABLING COREBUILDER 9400 PORTS Cabling Gigabit Ethernet Ports ■ Use 50-micron MMF fiber with a modal bandwidth specification of 400 MHz*km for distances of up to 500 m (1645 ft). ■ Use 50-micron MMF fiber with modal bandwidth specification of 500 Mhz*km for distances of up to 550 m (1805 ft). Before you cable the system, consider this Caution.
Cabling Gigabit Ethernet Ports Cabling 1000BASE-SX Ports To cable one of the 1000BASE-SX ports with SC connectors: Figure 5 shows cabling for the 1000BASE-SX ports. Figure 5 Cabling the 1000BASE-SX Port 1 Read the Caution at the beginning of “Cabling Gigabit Ethernet Ports” earlier in this chapter. 2 Remove the dust covers and save them for future use. 3 Examine the port and connector pair for dust. Verify that nothing blocks the light transmission between the port and its connectors.
CHAPTER 3: CABLING COREBUILDER 9400 PORTS Cabling 1000BASE GBIC Ports Each 1000BASE GBIC (Gigabit Interface Converter) port accepts one of these transceivers: ■ ■ 1000BASE-SX GBIC — Use this transceiver to connect the GBIC port directly to multimode fiber-optic cable. For instructions, see the procedure in this section. 1000BASE-LX GBIC — Use this transceiver to connect the GBIC port directly to single-mode fiber-optic cable or to multimode fiber using a conditioned launch cable.
Cabling Gigabit Ethernet Ports 3 Do one of the following, depending on the transceiver that you are using: ■ Side tabs — Compress the side tabs and gently slide the transceiver into the GBIC port until it clicks into place. OR ■ Front lever — Move the front lever to the upright position and gently slide the transceiver into the GBIC port until it clicks into place (or until you cannot insert it any further). Then move the front lever to the downward position to lock the transceiver into place.
CHAPTER 3: CABLING COREBUILDER 9400 PORTS Figure 8 Cabling the GBIC Transceiver STATUS 0BASE TX TUS PACKET Connecting the LX Transceiver to MMF green = enabled, link OK flashing green = disabled, link OK off = link fail CONSOLE FAULT POWER 1000BASE (GBIC) PCKT STAT 14 15 20 21 16 17 18 23 24 The LX transceiver supports a connection to multimode fiber using a conditioned launch cable.
Cabling Gigabit Ethernet Ports When you cable GBIC transceivers, note that the SC Receive (RX) port is on the left and the SC Transmit (TX) port is on the right. See Figure 9. 25 Figure 9 Connecting Using a Conditioned Launch Cable 4 Insert the SC connectors on the conditioned launch cable into the transceiver as shown in Figure 9, ensuring that you: ■ ■ Insert the SC connector on the multimode Receive (RX) side of the conditioned launch cable into the RX port on the transceiver.
CHAPTER 3: CABLING COREBUILDER 9400 PORTS Cabling the Console Port Figure 10 Cabling the Console Port The Console port provides access for either local or remote administration. For local administration of the CoreBuilder 9400, the Console port provides an RS-232 connection to a local terminal or workstation that runs a terminal emulation program and acts as the console.
Cabling the Out-of-Band Management Port Console Port Pin Assignments Table 4 shows the Console port pin assignments. Table 4 Console Port Pin Assignments 27 Cabling the Out-of-Band Management Port You can use the 10BASE-TX port on the CoreBuilder 9400 to manage your network out-of-band. Out-of-band management lets you diagnose network problems easily because you manage your network from a workstation on a different network. Pin No.
CHAPTER 3: CABLING COREBUILDER 9400 PORTS Figure 11 Cabling the Out-of-Band Management Port Out-of-band management port STATUS 10BASE TX STATUS PACKET green = enabled, link OK flashing green = disabled, link OK off = link fail CONSOLE T FAULT POWER 1000BASE (GBIC) PCKT STAT 14 15 20 21 16 17 18 23 24 1000BASE (GBIC) PCKT STAT 22 Male RJ-45 connector 10BASE-T cable
SYSTEM POWER UP 4 This chapter contains: ■ “Power Up” instructions for the CoreBuilder® 9400 system ■ A description of “Power-up Diagnostics” ■ A list of “System Checks” after power up See Figure 12 for the location of the power receptacle. Figure 12 CoreBuilder 9400 System Power Receptacle Power supply Power supply latch For information on troubleshooting the system during power up, see Chapter 6.
CHAPTER 4: SYSTEM POWER UP Power-up Diagnostics The CoreBuilder 9400 system runs diagnostic software at power up. This software verifies that the system works before you add it to the network. Fault LED Activity ■ No Light — System diagnostics have been successfully completed and the system is operational. ■ Solid or Blinking Yellow — The system has failed diagnostics, or some other operational error has occurred. If any component fails during power-up diagnostics, the system fails to power up.
System Checks System Checks After the system has successfully completed the power-up diagnostics, check the items in Table 5 to verify that the system is operating correctly. If you discover abnormal conditions, see Chapter 6. Table 5 System Power-Up Checklist Check Description Power-up error messages If there is a problem during power-up, the messages are displayed in the Administration Console connection through the Console port.
CHAPTER 4: SYSTEM POWER UP
5 QUICK SETUP FOR MANAGEMENT ACCESS For more complete network management, use an external SNMP-based management application such as 3Com’s Transcend Enterprise Manager for UNIX or Windows or another network management application. This chapter provides easy instructions for configuring the CoreBuilder® 9400 system for management access. When you decide how you want to manage your system, follow the configuration instructions for your preferred type of management access.
CHAPTER 5: QUICK SETUP FOR MANAGEMENT A CCESS Table 6 Management Access Mechanisms Modem Connection Access Mechanism Allows you to IP ■ Use a dedicated network to Ethernet 10BASE-TX manage your network out-of-band port out-of-band. Access the Administration Console in-band with the rlogin or Telnet commands. ■ Access the Administration Console in-band with the rlogin or telnet commands. Or use an external SNMP management application to communicate with the CoreBuilder 9400 SNMP agent.
Initial Management Access With an IP interface and either the in-band or the out-of-band port, you use the rlogin or Telnet commands to access the Administration Console using TCP/IP from a host computer. You can also use the IP interface to manage the system with an external management application via SNMP or the Web Management software. 35 Use this menu to change the Console port baud setting for the terminal or to configure your system for another management access mechanism.
CHAPTER 5: QUICK SETUP FOR MANAGEMENT A CCESS Configuring the IP Interface These instructions include information on how to define an IP interface through which you can manage your CoreBuilder 9400 system. An IP interface contains the following parameters: ■ ■ IP address — This address, which is specific to your network, is used to manage the system. The IP address defines both the number of the network to which the interface is attached and its host number on that network.
6 TROUBLESHOOTING THE SYSTEM This chapter explains how to troubleshoot certain problems with the CoreBuilder® 9400 system. It covers: ■ Getting Additional Help ■ Diagnosing Problems ■ Cleaning Dirty Fiber Optic Ports and Connectors Getting Additional Help If you experience system problems that are not addressed in this chapter, contact your network supplier or 3Com Technical Support.
CHAPTER 6: TROUBLESHOOTING THE SYSTEM Table 7 Troubleshooting Power Failures Symptom Possible Sources of the Problem Steps to Take System does not power up. ■ System is not receiving power. 1 Verify that the building’s power outlet has power. ■ Power supply malfunctioned. 2 Verify that the power cord is firmly plugged into the system and into the building’s power outlet. 3 Try another power cable. 4 If the system still does not operate, contact your network supplier or 3Com Technical Support.
Diagnosing Problems Table 9 Troubleshooting Abnormal Port LED Activity LED Status Possible Sources of the Problem Steps to Take Pckt LED does not light. System is not processing any packets. Check the Administration Console display. Stat LED does not light. ■ Cable problem. ■ No data being transmitted or received. ■ Port is disabled ■ Port is off-line. System does not recognize a connection 1 Verify that all cables are firmly plugged into both the system’s affected to the port.
CHAPTER 6: TROUBLESHOOTING THE SYSTEM Cleaning Dirty Fiber Optic Ports and Connectors Fiber optic transceivers are sensitive optical devices. Handle them carefully. If dirt collects on a fiber optic lens, the associated LED may not light. You may also notice degradation in port performance, indicated by adverse changes in the Gigabit Ethernet statistics on a port. To prevent dust from collecting on the fiber optic lens, keep the dust covers on the ports at all times when they are not in use.
A SYSTEM SPECIFICATIONS Table 10 System Specifications for the CoreBuilder 9400 Specifications Physical Dimensions 13.3 cm (H) x 44 cm (W) x 41.9 cm (D) 5.22 inches (H) x 17.32 inches (W) x 16.50 inches (D) Weight: 14.
APPENDIX A: SYSTEM SPECIFICATIONS Table 11 Standards Supported by the CoreBuilder 9400 Standard Type RFC/IEEE Supported SNMP ■ SNMP protocol (RFC 1157) ■ MIB II (RFC 1213) ■ Ethernet MIB (RFC 1284) ■ Bridge MIB (RFC 1286) Software Installation tftp (RFC 959) Terminal Emulation ■ Protocols Used for Administration telnet (RFC 854) ■ rlogin (RFC 1282) ■ UDP (RFC 768) ■ IP (RFC 791) ■ ICMP (RFC 792) ■ TCP (RFC 793) ■ ARP (RFC 826) ■ STP ((IEEE 802.
FIELD-REPLACEABLE UNITS B This appendix contains information on how to remove and replace the CoreBuilder® 9400 Field-Replaceable Units (FRUs). The FRUs include: ■ Power supply assembly ■ Fan tray assembly Only trained technical personnel should remove and install the power supply. Audience This appendix is intended for trained technical personnel only. Do not attempt to remove or replace a CoreBuilder 9400 power supply if you have not had the proper training from 3Com.
APPENDIX B: FIELD-REPLACEABLE UNITS 4 Grasp the handle of the new power supply and gently Figure 13 Removing and Replacing the Power Supplies slide it into the chassis. 5 To seat the power supply, ensure that all connectors Power supply Power supply latch are aligned. Then push the power supply inward until the connectors engage and latch. The latch should slide up. You feel a slight resistance as the connectors engage. CAUTION: If the resistance is too great, the connectors may not be aligned.
Fan Tray Assembly Removal and Replacement Fan Tray Assembly Removal and Replacement Figure 14 Removing and Replacing the Fan Trays The CoreBuilder 9400 is cooled by the fan tray assembly, which contains two 12-volt DC fans. The fans are thermally controlled, which means that they run at slower speeds when the system is operating at temperatures of less than 30 °C and at full speed when the system temperature is above that.
APPENDIX B: FIELD-REPLACEABLE UNITS
C SITE REQUIREMENTS AND SAFETY CODES For your reference, this appendix summarizes the criteria that your site should meet for the CoreBuilder® 9400 to operate safely and effectively. The topics covered in this appendix: ■ General Safety Requirements ■ Wiring Closet Recommendations ■ ■ Wiring Closet Recommendations The cabling system plan at your facility probably covers most wiring closet concerns.
APPENDIX C: SITE REQUIREMENTS AND SAFETY CODES ■ Be sure that each wiring closet has a suitable ground. Ground all metal racks, enclosures, boxes, and raceways in the closet. ■ Use AC power, 15-ampere service receptacles, type N5/15 or NEMA 5-15R for 120 VAC, and the other system specifications shown in Appendix A. ■ Be especially sure to meet all system environmental requirements in Appendix A, such as ambient temperature and humidity.
Distribution Rack Requirements Figure 15 Recommended Service Access ■ 49 In countries other than the United States, comply with IEC Standard 297: Dimensions of Panels and Racks. In addition, 3Com recommends that your distribution racks meet these requirements: 76 cm (30 in.) ■ Use an open style, 19-inch rack. The rack styles shown in Figure 16 facilitate easy maintenance and provide excellent ventilation.
APPENDIX C: SITE REQUIREMENTS AND SAFETY CODES Figure 16 Recommended Rack Styles Building and Electrical Codes Follow all appropriate building codes and authorities on electrical codes when planning your site and installing your cable for the CoreBuilder 9400 system. Specific building and electrical codes vary depending on your location. The following lists are provided as resources to help you find additional information.
Building and Electrical Codes U.S. Electrical Codes ■ Authorities on electrical codes: ■ National Electrical Code (NEC) Classification — A recognized authority on safe electrical wiring. U.S. Federal, state, and local governments use NEC standards to establish their own laws, ordinances, and codes on wiring specifications. The NEC Classification is published by: P.O. Box 9101 Quincy MA 02269-9109 USA www.nfpa.
APPENDIX C: SITE REQUIREMENTS AND SAFETY CODES
D TECHNICAL SUPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.
APPENDIX D: TECHNICAL SUPPORT 3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following information into your FTP client: Country Data Rate Telephone Number Hong Kong Up to 14,400 bps 852 2537 5601 Italy Up to 14,400 bps 39 2 27300680 Japan Up to 14,400 bps 81 3 5977 7977 Mexico Up to 28,800 bps 52 5 520 7835 P.R.
Support from Your Network Supplier Support from Your Network Supplier 55 Support from 3Com If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
APPENDIX D: TECHNICAL SUPPORT Here is a list of worldwide technical telephone support numbers: Country Asia Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P.R. of China Singapore S. Korea From anywhere in S. Korea: From Seoul: Taiwan, R.O.C.
Returning Products for Repair Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.
APPENDIX D: TECHNICAL SUPPORT
INDEX Numbers C E 1000BASE GBIC ports 19 cabling 22 1000BASE-LX ports cabling 20 1000BASE-SX ports 19 cabling 21 10BASE-TX port 27 3Com training 43 3Com bulletin board service (3Com BBS) 54 3Com URL 53 3Com Facts 54 cabling 1000BASE GBIC ports 22 1000BASE-LX ports 22 1000BASE-SX ports 21 Console port 26 Gigabit Ethernet 20 to 25 modem 26 out-of-band management port 27 serial port 26 cabling system plans 49 cautions in text defined 8 CD-ROM documentation 10 Console port baud setting 35 cabling 26 defaul
INDEX GBIC transceivers 22 Gigabit Ethernet cabling 20 to 25 modem 26 and CoreBuilder 9400 management 33 mounting brackets 18 mounting rails 49 H N humidity specifications 41, 48 NEC (electrical code) 51 NEMA (electrical code) 51 network supplier support 55 NFPA (National Fire Protection Association) 51 notes in text defined 8 G I ICBO (building code) 50 IEC Standard 297 49 in-band management 36 installation distribution rack 17 table-top 17 integrated management 12 interface parameters (IP) 36
INDEX T table-top installation 17 technical support 3Com URL 53 bulletin board service 54 fax service 54 network suppliers 55 product repair 57 temperature specifications 41 transceiver Gigabit Interface Converter (GBIC) 22 troubleshooting LED activity 38 power failures 38 power-up system checks 30 turning off the system 48 U Uniform Building Code 50 URL for 3Com 53 URLs for industry organizations 50 V ventilation air conditioning 48 wiring closet 48 W warnings in text defined 8 wiring 19 wiring closet
INDEX
3Com Corporation LIMITED WARRANTY CoreBuilder® 9400 High-Availability Switch HARDWARE YEAR 2000 WARRANTY 3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for one (1) year from the date of purchase from 3Com or its authorized reseller.
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days after the date of purchase, and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by advance replacement.
