User Manual
7
RUNNING NIC DIAGNOSTICS IN 
W
INDOWS
Overview The 3Com NIC Diagnostics program for Windows contains tests that can check 
the status of the following items:
■ NIC 
■ Network
■ Network statistics
To start the diagnostics program:
1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics 
program are installed.
2 Open the Windows Start menu.
3 Select Programs, and then 3Com NIC Utilities.
4 Click 3Com NIC Doctor.
The 3Com NIC Diagnostics General screen appears.
Click Help to obtain general information about the function of a screen. To obtain 
specific information about any topic on a screen, click the question mark (?) in the 
upper right corner of the screen, move it over a topic, and click once.
5 Click the Diagnostics tab.
The Diagnostics screen appears. 
Running the NIC Test Run the NIC Test to check the physical components, connectors, and circuitry on 
the NIC.
1 On the Diagnostics screen, click Run NIC Test.
The NIC Test screen appears.
2 Click Perform NIC Test.
While the test is running, a progress bar indicates test progress. 
If the test passes, the NIC is functioning correctly.
If the test fails, a message indicates the error type. Click Help in the error message 
screen to obtain more information.
3 Click Close.
To run NIC diagnostics tests on a computer running DOS or NetWare, use the 
3Com Configuration and Diagnostics program for DOS (3C90XCFG.EXE) located 
on the 3Com EtherLink Server CD.










