Switch 8800 Installation Guide Version 3.0 3C17500 14-slot Starter Kit 3C17501 10-slot Starter Kit 3C17502 7-slot Starter Kit and associated modules http://www.3com.com/ Part No.
3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 Copyright © 2004, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
ABOUT THIS GUIDE This guide describes the 3Com® Switch 8800 and how to install hardware, configure and boot software, and maintain software and hardware. This guide also provides troubleshooting and support information for your switch. This guide is intended for Qualified Service personnel who are responsible for configuring, using, and managing the switches.
ABOUT THIS GUIDE Table 2 Text Conventions Convention Description Words in italics Italics are used to: Emphasize a point. Denote a new term at the place where it is defined in the text. Identify menu names, menu commands, and software button names. Examples: From the Help menu, select Contents. Click OK. Words in bold Related Documentation Boldface type is used to highlight command names. For example, “Use the display user-interface command to...
1 SWITCH 8800 COMPONENTS The chapter describes the following Switch 8800 components: Switch Chassis ■ Switch Chassis ■ Switch Backplane ■ Fabric Module ■ I/O Modules ■ Power Supply ■ Fan Assembly ■ Switch 8800 Specifications ■ Switch 8800 Software Features There are three Switch 8800 Models, the 7-Slot, 10-Slot, and the 14-Slot. Table 3 lists the hardware features of each model.
CHAPTER 1: SWITCH 8800 COMPONENTS Fabric Module The Fabric module (3C17508) is the core of Switch 8800 system. It has the following functions: ■ Connects the I/O modules through a crossbar ■ Manages and calculates routing table updates ■ Performs software upgrade and system reset functions ■ Monitors system power and the fan assembly ■ Provides timing Figure 1 illustrates the front panel of the Fabric.
Fabric Module ■ RS232/RS485 port ■ Console Port ■ AUX (Modem) Port 7 Compact Flash (CF) Port The Fabric module provides a CF port to accommodate a standard CF card, where you can save logging information, host version information, alarming and other diagnostic information. You can also use the CF port to upgrade software online. Management 10Base-T/100Base-TX port The management 10Base-T/100Base-TX port is connected to a computer using an RJ-45 connector.
CHAPTER 1: SWITCH 8800 COMPONENTS Console Port The console port is connected to the configuration terminal using an RJ-45 connector. You can use the console port for system debugging, configuration, maintenance, management, and loading application files. The console port can also be connected to a modem for functions such as remote system debugging, configuration, maintenance, and management. You can configure the baud rate on the console port. Table 8 lists console port specifications.
I/O Modules Fabric Status LEDs 9 The Fabric status LEDs show the status of the Fabric module, as described in Table 11. Table 11 Fabric Status LEDs I/O Modules LED Status description SFS ( not available) ON — The switching Fabric unit is active. OFF— The switching Fabric unit is standby. RUN Green or off — The Fabric failed or has not been inserted. Green blinking — The Fabric is working normally. ALM Red — The Fabric has alarms. OFF — The Fabric has no alarms.
CHAPTER 1: SWITCH 8800 COMPONENTS Table 12 1-Port 10GBASE-X (XENPAK) Module LEDs (continued) LED Description ACT Off — No data is being sent or received Orange flashing — Data is being sent or received Table 13 lists specifications of the 1-port 10GBASE-X (XENPAK) module. Table 13 Specifications for the 1-Port 10GBASE-X (XENPAK) Module 2-Port 10GBASE-X (XFP) Module Specification Description CPU MPC8245 BootROM 512 KB SDRAM 128 MB Dimensions (L x W) 366.7 x 340 mm (14.5 x 13.
I/O Modules 11 Table 15 Specifications for the 2-Port 10GBASE-X (XFP) Module (continued) 12-Port 1000BASE-X (SFP) Module Specification Description SDRAM 128 MB Dimensions (L x W) 366.7 x 340 mm (14.5 x 13.
CHAPTER 1: SWITCH 8800 COMPONENTS Table 17 Specifications for the 12-Port 1000BASE-X (SFP) Module (continued) 24-Port 1000BASE-X (SFP) Module Specification Description Number of ports 12 Port transmission speed 1000 Mbps Transceiver, cable, and maximum transmission distance 3CSFP91, 850 nm, 50/125 µm multi-mode optical fiber, 550 m (1804 ft) 3CSFP92, 1310 nm, 9/125 µm single mode optical fiber, 10 km (6 mi) 3CSFP93, RJ-45, category 5 100 m (300 ft) 3CSFP97, 1550 nm, 9/125 µm single mode optica
I/O Modules 13 Table 19 Specifications for the 24-Port 1000BASE-X (SFP) Module (continued) 24-Port 10/100/1000BASE-T (RJ45) Module Specification Description Transceiver, cable, and maximum transmission distance 3CSFP91, 850 nm, 50/125 µm multi-mode optical fiber, 550 m (1804 ft) 3CSFP92, 1310 nm, 9/125 µm single mode optical fiber, 10 km (6 mi) 3CSFP93, RJ-45, category 5, 100 m (300 ft) 3CSFP97, 1550 nm, 9/125 µm single mode optical fiber, 70 km (43 mi) The 24-Port 10/100/1000BASE-T (RJ45) module pr
CHAPTER 1: SWITCH 8800 COMPONENTS Power Supply The Switch 8800 power supplies are installed at the bottom of the chassis, in the front. Only one AC power supply is required for each Switch 8800 chassis, although 2 power supply slots are provided to implement 1+1 redundancy. The 7-slot chassis uses a 1200 W auto-ranging power supply (3C17506). The 10- and 14-slot chassis use a 2000 W auto-ranging power supply (3C17507).
Fan Assembly Power Cords 15 In North America, power cords for both 110 V and 220 V power input are shipped with the Switch 8800 chassis. The power cord required depends on the power output demands of the system. Table 24 lists the power cord type that is required for each power supply.
CHAPTER 1: SWITCH 8800 COMPONENTS Table 26 lists fan assembly specifications. Table 26 Switch 8800 Fan Assembly Specification 7-Slot Chassis 10-Slot Chassis 14-Slot Chassis Fan assembly needed 1 (3C17503) 1 (3C17504) 2 (3C17503) Number of fans 4 6 8 Power input 25 W 35 W 50 W The fans are directly connected to the backplane through connectors. Fan operation fault signals are collected and transmitted to the system alarm board through the backplane.
Switch 8800 Specifications Switch 8800 Specifications Switch 8800 Software Features 17 Table 27 provides detailed information about features of the Switch 8800. Table 27 Specifications for the Switch 8800 System Item 7-Slot Chassis 10-Slot Chassis 14-Slot Chassis Dimensions (H x W x D) 486 x 436 x 450 mm (19.1 x 17.2 x 17.7 in) 619 x 436 x 450 mm (24.4 x 17.2 x 17.7 in) 753 x 436 x 450 mm (29.6 x 17.2 x 17.
CHAPTER 1: SWITCH 8800 COMPONENTS Table 28 Switch 8800 Software Features (continued) Service Support IP address table Up to 128 K IP address forwarding entries IP routing Static routing RIP Version 1 and 2 OSPF Version 2 BGP-4* IS-IS* Multicast GMRP IGMP PIM-DM PIM-SM AAA and Security Access user authentication implements IEEE 802.
2 INSTALLING THE SWITCH 8800 The following sections describe how to prepare and install the components of the Switch 8800: ■ Preparing to Install ■ General Site Requirements ■ Installation Checklist ■ Installing the Chassis ■ Installing the Cabling Rack ■ Installing a Module ■ Connecting the Ground Wire ■ Connecting and Configuring Power ■ Installing the Fan Assembly ■ Installing Cables ■ Connecting Module Cables ■ Post-installation Checklist WARNING: Only trained and qualified per
CHAPTER 2: INSTALLING THE SWITCH 8800 WARNING: Follow local safety regulations when performing any operation with the Switch 8800. Follow the related safety information and special safety instructions provided by 3Com. 3Com bears no responsibility for accidents that occur due to violations of safe operation requirements.
Installation Checklist 21 Static Electricity To prevent damage caused by the static electricity, ensure that: ■ The equipment is grounded ■ The equipment room is dust-proof ■ Adequate temperature and humidity conditions are maintained. ■ The operator wears an antistatic wrist strap while handling the module. ■ The module is placed upward on the antistatic workbench, or put into an antistatic bag. ■ Avoid direct contact with the elements of the circuit board.
CHAPTER 2: INSTALLING THE SWITCH 8800 ■ ■ AUX cable ■ Power cord and chassis ground wire ■ Interface cables for the selected interface modules Equipment ■ The switch ■ Ethernet 100BASE-T Hub or LAN switch ■ Installing the Chassis Installing in a Standard Rack Channel service unit/data service unit (CSU/DSU) or other data communications equipment (DCE) equipment (such as a modem) ■ Configuration terminal, such as a PC ■ Additional equipment for the selected interface modules You can in
Connecting the Ground Wire 23 6 Push the ejector levers inward and push the handle bar pin into the positioning hole in the chassis. 7 Fasten the module’s captive mounting screws into the holes in the chassis with a screwdriver. Connecting the Ground Wire To connect the ground wire: 1 Wear an antistatic wrist strap. 2 Remove the screw from the grounding hole in the switch chassis. 3 Set the ground wire connector around the grounding screw. 4 Fasten the grounding screw in the hole on the chassis.
CHAPTER 2: INSTALLING THE SWITCH 8800 Figure 9 Power Cord Connection 1 2 34 5 1 Retention clip 2 AC power socket 3 Input LED 4 Output LED 5 Failure LED WARNING: For surge protection, the power should be channelled through an external protection device into the Switch 8800. Installing the Fan Assembly The Switch 8800 is delivered with the fan assembly already installed. If you need to replace a fan assembly, you can use the following procedure while the switch is running.
Installing Cables 25 See “Console Cable” on page 55 for cable illustration and pinout details. To connect a terminal or PC to the Switch 8800 using the console cable: 1 Plug the DB-9 or DB-25 female plug of the console cable to the serial port of the PC or the terminal where the switch is to be configured. 2 Connect the RJ-45 connector of the console cable to the console port of the switch.
CHAPTER 2: INSTALLING THE SWITCH 8800 Single-mode optical fiber cable is used for external connections of the single-mode optical port. Multi-mode optical fiber cable is used for external connections of the multi-mode optical port. WARNING: When a connector is not inserted in the optical port or when its dustproof cover is open, invisible radiation can escape from the optical port. Do not stare into the optical port directly. Cover the optical port if there is no connector plugged in.
Post-installation Checklist 27 Follow the parameters defined in Table 30 for binding cables with ties. Table 30 Cable Binding Parameters Post-installation Checklist Cable Bundle Diameter Space Between Bundles 10 mm (0.5in) 80 – 150 mm (3.5 – 6 in) 10 – 30 mm (.5 – 1.2 in) 150 – 200 mm (6 – 8 in) 30 mm (1.2 in) 200 – 300 mm (8 – 12 in) After you install your Switch 8800, use the checklist in Table 31 to verify that your switch operates correctly.
CHAPTER 2: INSTALLING THE SWITCH 8800
3 CONFIGURING THE SWITCH 8800 The following sections of this chapter describe how to configure and boot the Switch 8800: Configuring the Switch 8800 and a Local Terminal ■ Configuring the Switch 8800 and a Local Terminal ■ Setting Terminal Parameters ■ Booting the Switch 8800 Configure the local terminal and Switch 8800, using Figure 10 as a reference. The terminal (a PC in this example) is connected to the switch console port using a console cable.
CHAPTER 3: CONFIGURING THE SWITCH 8800 Figure 11 Connection Description Dialog Box 2 Enter the name of the new connection in the Name field and click OK. The dialog box, shown in Figure 12 displays. Select the serial port to be used from the Connect using dropdown menu. Figure 12 Properties Dialog Box 3 After selecting a serial port, click OK. The port shown in Figure 13 displays and you can set serial port parameters.
Setting Terminal Parameters Figure 13 COM1 Properties Dialog Box 4 Click OK. The HyperTerminal dialogue box displays, as shown in Figure 14. Figure 14 HyperTerminal Window 5 Select Properties. 6 In the Properties dialog box, select the Settings tab, shown in Figure 15. 7 Select VT100 in the Emulation dropdown menu. 8 Click OK.
CHAPTER 3: CONFIGURING THE SWITCH 8800 Figure 15 Settings Tab Booting the Switch 8800 Before powering on the Switch 8800, verify that: ■ The Fabric and all I/O modules have been properly installed. ■ Power cords have been properly connected. ■ The voltage of power supply can meet the requirements on the switch. ■ The console cable has been connected properly. ■ The PC or terminal for configuration has been started. ■ The terminal parameters have been set.
Booting the Switch 8800 Powering up and Booting 33 Turn on the power for the Switch 8800 and run the BootROM program. The terminal displays the following information: Starting... ************************************************* * * * Switch 8800 Bootrom, Version 113 * * * ************************************************* Copyright(C) 2000-2004 by 3COM Corporation, Inc.
CHAPTER 3: CONFIGURING THE SWITCH 8800
4 MAINTAINING SOFTWARE This chapter covers the following topics: Upgrading Software ■ Upgrading Software ■ Lost Passwords ■ Using the BOOT Menu ■ Managing Software Backup The following sections describe how to upgrade software on your Switch 8800: ■ Upgrading Software Using FTP ■ Upgrading Software Using The BOOT Menu ■ Upgrading Software Using Xmodem ■ Upgrading Software Using TFTP Always save the configuration file before upgrading applications.
CHAPTER 4: MAINTAINING SOFTWARE 200 Type set to I. [ftp]get 88003.app 200 PORT command successful. 150 Binary data connection for 88003.app (192.168.25.210,1117) (6725435 bytes). 226 Binary Transfer complete. FTP: 6725435 byte(s) received in 96.753 second(s) 25.00K byte(s)/sec. [ftp] quit 221 Goodbye. boot boot-loader 88003.app The specified file will be booted next time! reboot This command will reboot the system.
Upgrading Software 37 Flash file system init....done Board self testing........................... The board is steady SlotNo of this board is 4 The MCX is existent BootRom main system CRC check is OK 82559 register testing is OK EPLD1 testing is OK EPLD2 testing is OK 16c2552 register testing is OK Please check LEDs......................LED testing finished The switch's Mac address is 0040.9c30.b2d4 Press Ctrl+B to enter Boot Menu...
CHAPTER 4: MAINTAINING SOFTWARE Modify the Ethernet Interface Boot Parameters Before you can download a file to Flash, you must configure the Ethernet interface boot parameters. 1 Select option 5 from the Main Menu. The Ethernet Submenu displays: ETHERNET SUBMENU 1. Download file to SDRAM through ethernet interface and boot 2. Download file to Flash through ethernet interface 3. Modify ethernet interface boot parameter 0.
Upgrading Software 1. 2. 3. 0. 39 Download file to SDRAM through ethernet interface and boot Download file to Flash through ethernet interface Modify ethernet interface boot parameter Return to main menu Enter your choice(0-3): 2 Download an Application to Flash Memory To download an application to flash memory: 1 Select option 2 on the Ethernet Submenu. The following text displays: Attached TCP/IP interface to fei0. Attaching network interface lo0... done.
CHAPTER 4: MAINTAINING SOFTWARE Boot from Flash To boot the system from Flash using the downloaded file, do the following: 1 Select option 2 from the Main Menu. The following information displays: Booting from Flash Be sure the BaudRate is 9600bps! Decompress Image............................................................... .................................................................... ...........OK! Starting at 0x10000...
Upgrading Software 41 Enter your choice(0-3): 3 3 Select option 3. The select download baudrate menu displays: 1: 2: 3: 4: 5: 9600(default) 19200 38400 57600 115200 please select an appropriate baudrate: Enter your choice(1-5): 5 4 Select the appropriate download speed. For example, enter 5 to select a download speed of 115200 bps. 5 Press Enter. The terminal displays the following information: BaudRate is 115200 bps.
CHAPTER 4: MAINTAINING SOFTWARE 10 Change the protocol name for the download to Xmodem. 11 Click Send. The dialog box shown in Figure 17 displays. Figure 17 Xmodem File Send Dialog Box 12 After the download is complete, the Serial Submenu is displayed: Loading ...CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC done! SERIAL SUBMENU 1. 2. 3. 0.
Lost Passwords Upgrading Software Using TFTP 43 TFTP (Trivial File Transfer Protocol) is a simple file transfer protocol that is used without complex interaction between clients and servers. The client initiates a TFTP transmission. To download files, the client sends a read request packet to the TFTP server, receives the packet from the server, and sends the acknowledgement to the server.
CHAPTER 4: MAINTAINING SOFTWARE Using the BOOT Menu After you power on the Switch 8800, the BootROM program runs automatically. The terminal displays the following information: Starting... ************************************************* * * * Switch 8800 Bootrom, Version 113 * * * ************************************************* Copyright(C) 2000-2004 by 3COM Corporation, Inc.
Managing Software Backup 45 2 Enter the BootROM password. After entering the correct password (no password is set for the switch by default), the system will access the Main Menu: MAIN MENU 1. 2. 3. 4. 5. 6. 7. 0. Boot with default mode Boot from Flash Boot from CF card Enter serial submenu Enter ethernet submenu Modify Flash description area Modify bootrom password Reboot Enter your choice(0-7): CAUTION: While using the switch, please keep in mind the modified BOOTROM password.
CHAPTER 4: MAINTAINING SOFTWARE 8800, the entries slotn#cf and slotn#flash refer to the compact Flash and Flash on the system’s other Fabric . dir flash: Directory of flash:/ 0 1 2 3 4 -rwdrw-rw-rw-rw- 8884 4 6326532 6725435 Dec Feb Dec Nov Dec 06 10 06 24 06 2004 2003 2004 2004 2004 14:33:45 11:13:07 14:36:04 14:18:35 15:16:26 sw8800.cfg hafile snmpboots 88003-06.app 88003-04.app Feb 10 2003 11:35:10 Mar 16 2003 12:16:00 88003-01.
5 MAINTAINING HARDWARE This chapter covers the following topics: ■ Replacing a Power Supply ■ Replacing I/O Modules ■ Replacing the Fan Assembly The procedures in this chapter should be performed by trained service personnel only.
CHAPTER 5: MAINTAINING HARDWARE CAUTION: If the captive screws cannot be fastened, the power supply may not have been properly seated. Remove and replace the supply. 9 Insert the power cord connector into the power socket on the power supply and lower the retention clip. Cleaning the Power Supply Filter Over time, the filter on the power supply accumulates dust, which interferes with the heat dissipation of the chassis.
Replacing the Fan Assembly 49 To replace a fan assembly, you need: ■ An antistatic wrist strap ■ A screwdriver WARNING: To avoid injury: ■ Do not touch any naked wire, terminal, or any part of the product labeled Dangerous Voltage. Always wear the antistatic wrist strap when replacing the fan module. ■ Keep hands away from fan blades when removing the fan assembly because fans continue to turn after the assembly is removed. To replace a fan assembly: 1 Put on the antistatic wrist strap.
CHAPTER 5: MAINTAINING HARDWARE
6 TROUBLESHOOTING This chapter covers the following topics: ■ Troubleshooting the Configuration ■ Troubleshooting Power ■ Troubleshooting the Fans ■ Troubleshooting I/O Modules The simplest way to diagnose a fault is to check the system status LEDs on the Fabric modules. In addition, with the DeviceMgr network management system, you can also locate the fault through management software.
CHAPTER 6: TROUBLESHOOTING Table 32 Power LEDs on the Power Supply (continued) LED Status Description OUTPUT On — The power output is normal. Off — The power output has failed. FAIL On — The power supply has failed. Off — The power supply is operating. The following list describes potential problems with the power supply and their solutions. ■ The INPUT LED and OUTPUT LED are on, but the display power command shows that the power supply is not in position.
Troubleshooting I/O Modules 53 ■ There is nothing blocking the vent of the chassis. ■ The blanking plates are installed on the chassis where no module is inserted. Table 33 describes fan assembly LEDs on the faceplate of the fan assembly. Table 33 Fan LEDs on the Fabric Troubleshooting I/O Modules LED Status Description RUN On — The fan is working normally. Off — The fan has failed or has not been installed. ALM On — The fan has failed. Off — The fan is operating normally.
CHAPTER 6: TROUBLESHOOTING
A SWITCH 8800 CABLES This appendix covers the following types of cables and connectors: Console Cable ■ Console Cable ■ AUX Cable ■ RJ-45 Connector ■ Optical Fiber Cable Connectors Figure 18 illustrates the console cable and connectors. Figure 18 The Console cable Enlarged A side DB25 Female 8P8C Plug Enlarged B side DB9 Female Enlarged C side Table 36 lists console cable pin-outs.
APPENDIX A: SWITCH 8800 CABLES Figure 19 The AUX Cable Enlarged A side DB25 Male 8P8C Plug Label Enlarged B side DB9Male Enlarged C side Table 37 lists the AUX cable pin-outs. Table 37 AUX Cable Pin-outs RJ-45 Connector RJ-45 Signal Direction DB-25 DB-9 1 RTS ---> 4 7 2 DTR ---> 20 4 3 TXD ---> 2 3 4 CD <--- 8 1 5 GND --- 7 5 6 RXD <--- 3 2 7 DSR <--- 6 6 8 CTS <--- 5 8 Figure 20 illustrates the RJ-45 connector.
Optical Fiber Cable Connectors Table 38 RJ-45 MDI Port Pin-outs (continued) Pinout 10BASE-T/100BASE-TX 1000BASE-T 3 Rx+ Receive data BIDB+ Send data to direction B 4 Reserved - BIDC+ Receive data from direction C 5 Reserved - BIDC- Send data to direction C 6 Rx- Receive data BIDB- Receive data from direction B 7 Reserved - BIDD+ Send data to direction D 8 Reserved - BIDD- Receive data from direction D Tx = Send data Rx = Receive data BI = I-directional data.
APPENDIX A: SWITCH 8800 CABLES
B OBTAINING SUPPORT FOR YOUR SWITCH 8800 Register Your Product to Gain Service Benefits To take advantage of warranty and other service benefits, you must first register your product at http://eSupport.3com.com/. 3Com eSupport services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request.
APPENDIX B: OBTAINING SUPPORT FOR YOUR SWITCH 8800 Software Upgrades are the software releases that follow the software version included with your original product. In order to access upgrades and related documentation you must first purchase a service contract from 3Com or your reseller. Contact Us 3Com offers telephone, e-mail and internet access to technical support and repair services.
Telephone Technical Support and Repair Country Telephone Number Country Telephone Number Europe, Middle East, and Africa Telephone Technical Support and Repair From anywhere in these regions, call: +44 (0)1442 435529 From the following countries, you may use the numbers shown: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 01 7956 7124 070 700 770 7010 7289 01080 2783 0825 809 622 01805 404 747 06800 12813 01407 3387 1800 945 3794 199 161346 Luxembourg Netherlands Norwa
APPENDIX B: OBTAINING SUPPORT FOR YOUR SWITCH 8800
