English Manual 365id Scanner® 365id Support | +46 10-12 21 999 | support@365id.com VERIFIED. EVERYWHERE. EVERYTIME. 365id.
Table of contents USER MANUAL General Scanning identity cards and driving licenses Scanning passports Assessing the documents validity Indicator lights Validation in external databases - additional service Requesting a scanned document - additional service Contact persons and other contact information 3 4 6 8 9 10 10 10 INSTALLATION MANUAL General Placement Cleaning What’s in the box Installing 365id Scanner® with network cable Installing the 365id Scanner® using Wi-Fi – additional service Installing por
USER MANUAL General General Congratulations on your choice of system for ID security and customer data streamlining! In a few minutes, you will be able to enjoy one of the world’s most efficient systems for verifying ID documents and handling personal data. In this manual there are a few sections which refer to various additional services. Please check your agreement with 365id for which services that are available to you.
USER MANUAL Scanning identity cards and driving licenses 1. Identification Compare the persons face with that on the identity document/driving license. 2. Scanning identity cards and driving licenses a) Make sure the identity card/driving license is not dirty, changed or damaged. b) The 365id Scanner® is ready to use when the purple indicator is lit. c) Insert the identity card/driving license with the photo and personal data towards you.
USER MANUAL Scanning identity cards and driving licenses 3. Scanning completed a) The scanning process is complete when the white indicator is lit. b) Remove the identity card/driving license by pushing it down and away from you, the card will be released from the latches and can easily be pulled out. Note! If you remove the identity card/driving license too early or touch it during the scanning process, the result may be incorrect (yellow or red indication). If so, remove the card and start over.
USER MANUAL Scanning passports 1. Identification Compare the persons face with that on the passport. 2. Scanning a passport a) Make sure the passport is not dirty, changed or damaged. b) The 365id Scanner® is ready to use when the purple indicator is lit. c) Insert the passport with the photo and personal data towards you along with the passports front cover. Be extra careful with passports that have a thin data page to ensure it is not damaged.
USER MANUAL Scanning passports 3. Scanning complete a) The scanning process is complete when the white indicator is lit. b) Remove the passport from the 365id Scanner® by pulling it up out of the scanner. Note! If you remove the passport too early or touch it during the scanning process, the result may be incorrect (yellow or red indication). If so, remove the passport and start over. 365id.com VERIFIED. EVERYWHERE. EVERYTIME.
USER MANUAL Assessing the documents validity Green indication Document has been verified in the system, and is determined to be authentic. Yellow indication The system was unable to verify the document. A yellow result may be due to the document being unknown, wrong side scanned, dirty, broken, have too poor security features for authentication or an unknown forgery. Clean the document and scan it again to verify the result.
USER MANUAL Indicator lights Picture 1. All indicators are lit. 365id Scanner® is powering up. Picture 2. Purple indicator is lit. 365id Scanner® is ready to use. If the indicator is blinking blue then the scanner is updating its software and should not be touched. Picture 3. Picture 4. The indicators are flashing from left to right. All indicators flash simultaneously. 365id Scanner® lacks an internet connection. 365id Scanner® needs to be restarted. Picture 5. White indicator is lit.
USER MANUAL Additional services Validation in external databases If validation in external databases, e.g. checking a driving license against the Transport Agency, is included in your service then the following result indicators apply to you: - Green result, document verified in the applicable external database. - Yellow result, unable to verify the document in the applicable external database. - Red result, document has been blocked, withdrawn, or a newer has been issued.
