2N ® - OMEGA Lite Basic services USER MANUAL Basic services verze 1.3 User manual – Basic services www.2n.
N ® - OMEGA Lite Basic services Dear customer, let us congratulate you on having purchased the 2N OMEGA Lite system. This new product has been developed and produced in order to provide the maximum utility value, quality and reliability to the user. We hope you will be fully satisfied with the 2N OMEGA Lite for a long time. User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services CONTENTS 1.1. PICTOGRAMS USED IN THE TEXT ............................................................................................ 4 1.2. EXPLANATION OF TERMINOLOGY ............................................................................................. 5 1.3. TYPES OF RINGING ............................................................................................................... 7 1.4. VOICE MESSAGES IN YOUR EARPIECE ..................................
2N ® - OMEGA Lite Basic services 8. TABLE OF SERVICES......................................................................................................................58 User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services Basic Services 1.1. Pictograms Used in the Text Your telephone is ringing Pick up the handset Start conversation Listen to the tone or the voice message in the earpiece Hang up the handset nn r...r Dial the internal subscriber number nn (21, e.g.) or department number (10, e.g.) Dial the external (CO line) subscriber number r...r. .. Dial individual digits .
2N ® - OMEGA Lite Basic services 1.2. Explanation of Terminology CO (External, Public) Line CO lines are public telephone network lines that are connected to your 2N OMEGA LITE PBX as inputs. They are used for outgoing (external) calls, i.e. calls outside your company. These lines include either the Telecom lines, GSM lines, or also your private lines. External (CO Line) Subscriber Any external subscriber worldwide that calls or is called by your PBX using a CO line.
2N ® - OMEGA Lite Basic services DISA An option to dial an internal PBX subscriber number directly (without needing the operator) - refer to the User Manual, Services for PBX Operator, Chap. Disa Service. Paging A system similar to the broadcasting one which looks for and advises subscribers equipped with key (system) telephone sets. ISDN A digital public network operated by PTT that provides high-quality voice and data services.
2N ® - OMEGA Lite Basic services 1.3.
2N ® - OMEGA Lite Basic services 1.5. Tones in Your Earpiece This is what you can hear in your earpiece This means Internal dialing tone (continuous non-interrupted tone) signals that the PBX is ready to receive your dialing. CO (external) dialing tone (Czech standard: alternating short and long tones, US: 350+425 Hz) signals that the CO line is ready to receive your external subscriber number dialing.
2N ® - OMEGA Lite Basic services 1.6. Someone Is Calling You Your telephone set is ringing, which means that someone is calling you: Your telephone set is ringing Pick up your handset Start conversation The type of ringing of your telephone set indicates whether • an internal PBX subscriber is calling you (your telephone set rings as follows: - - -), or • the call is coming from the public telephone network (your telephone set rings as follows: ). User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services 1.7. You Want to Call Somebody You wish to call an internal PBX subscriber (this call is free of charge), or an external public telephone network line subscriber.
2N ® - OMEGA Lite Basic services Wait until the called subscriber answers the call and then start conversation You can use your pre-programmed 2N OMEGA LITE PBX memory for calling public telephone network subscribers. What you have to know is the number of the PBX memory that contains the number of the subscriber to be called.
2N ® - OMEGA Lite Basic services 1.8. You Want to Make a Private Call It is your wish to make a private call. Unless the PBX is set otherwise, making private calls ensures full privacy of the called number and private call costs are carried to your personal account. Pick up your hand set and wait until you cen hear the internal dialing tone (————) Wiht a tone telephone set: Dial „#71“ With a pulse telephone set: Dial „771“ Futher, in either case: Enter your personal password (see below) Dial „0“ r...
2N ® - OMEGA Lite Basic services 1.9. Personal Password Entering You need a personal password in order to make private and other calls. You should set your personal password before you use it for the first time and then could change it any time. Pick up your handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial „#79“ With a pulse telephone set: Dial „779“ Further, in either case: Enter your original password (4 digits,. 5987 e.g.).
2N ® - OMEGA Lite Basic services 1.10. Private Call from Another Telephone Set This service is similar to the „You Want to Make a Private Call“ service, but another telephone set is used. You can make your public telephone network private calls from any telephone set but have to know your personal password.
2N ® - OMEGA Lite Basic services 1.11. Another Telephone Set / Virtual Line Private Call This service is similar to the „Another Telephone Set Private Call“ service but is shorter. You can make your private call using any other telephone set via the public network. All you have to do is to know your line number or the virtual line number and your personal password: Pick up the earpiece of another telephone set and wait until you can hear the internal dialtone (————).
2N ® - OMEGA Lite Basic services 1.12. Call Transfer You are just talking with someone and want to transfer the call to another internal PBX subscriber or another public telephone network subscriber.
2N ® - OMEGA Lite Basic services will solve everything on behalf of you. If the call transfer is not successful within the pre-set timeout, the PBX will return the call to your telephone set.
2N ® - OMEGA Lite Basic services 1.13. Temporary Call Holding You are just talking with somebody and want to hold the call temporarily (in order that the other subscriber cannot hear what you say): You are just talking but wish to hold the call temporarily With a tone telephone set: Press "FLASH“ or „R“ and „Ρ“ into the call Hang up. Your call will not be terminated. With a pulse telephone set: Dial "9“ Hang up. Your call will not be terminated. To return to the call: Pick up your telephone.
2N ® - OMEGA Lite Basic services 1.14. Someone Wants to Enter Your Premises With the 2N DOOR COMMUNICATOR module connected to your 2N OMEGA LITE PBX, you can make calls with persons at the entrance door and, if necessary, control the entrance doorlock by your telephone set. If someone is calling you from the entrance door, your telephone set will start ringing specifically.
2N ® - OMEGA Lite Basic services To call a person at the entrance door using the 2N DOOR COMMUNICATOR telephone, follow the instructions below: Pick up your handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial "#21" to communicate with 2N DOOR COMMUNICATOR 1, or or dial "#22" to communicate with 2N DOOR COMMUNICATOR 2 Start conversation. 2N DOOR COMMUNICATOR off hooks the line automatically.
2N ® - OMEGA Lite Basic services 1.15. Call Forwarding - Someone Else Will Answer Your Calls Sometimes you cannot receive your calls in person. Here are some examples: 1. You are leaving your office or have an important meeting and wish to forward your call to a colleague of yours. 2. You expect a lot of calls to come and want a colleague of yours to receive your calls if you are busy. 3.
2N ® - OMEGA Lite Basic services nn Further, in either case: Listen to the service performing (confirming) message Hang up. C By dialing ‘89’ instead of the subscriber line number nn you can forward your calls to your voice mail system. You can use the voice mail service only if it is installed. By dialing ‘9’ instead of the subscriber line number nn you can forward your calls to your PBX operator.
2N ® - OMEGA Lite Basic services 1.16. Call Forwarding to PTN You cannot always answer your incoming calls in the company in person. For example: 1. You are leaving your office or have a business trip and wish to forward all your calls to your mobile phone, another CO line or to your home. 2. You expect a lot of calls to come and want the other calls to be answered if you are busy by a colleague of yours outside your company. 3.
2N ® - OMEGA Lite Basic services or nn 3. To forward your calls to a colleague of yours or your mobile telephone only if you fail to answer the telephone within several seconds, dial "713nn", where nn consists of a "0" for PTN seizure and a CO line number or your mobile telephone number. or 4. To forward your calls as mentioned in 2 and 3 at the same time, dial "714nn", where nn consists of a "0" for PTN seizure and a CO line number or your mobile telephone number.
2N ® - OMEGA Lite Basic services 1.17. Another Telephone Set Is Ringing If you hear another telephone set ringing (in the neighbouring office, e.g.), you can answer the call from your telephone set as follows: Pick up your handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: If you do not know the number of the ringing line, dial "# *", or or nn if more telephone sets are ringing, dial "#24nn", where nn is the number of the line your want to access.
2N ® - OMEGA Lite Basic services 1.18. Multi-Person Talk - Conference Conference means a voice connection of three and more parties (subscribers) at the same time. Any internal subscriber who is a participant in a common call or a conference may invite another subscriber to take part in the conference. The 2N OMEGA PBX allows its users to build a conference of any size, even a conference of all internal subscribers with all CO lines in the extreme case.
2N ® - OMEGA Lite Basic services inviting. Hence, you need not remember any other procedures. For details refer to the Call Transfer chapter. User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services 1.19. Quick Transfer to Fax Your 2N OMEGA LITE PBX is equipped with a high-quality fax switch that is able to identify fax calls and transfer them automatically to a fax machine in your group. In case the fax machine is not on until the call is in progress or the automatic fax switch cannot be used, the PBX uses the „Quick Transfer to Fax“ service. The service allows you to start fax communication quickly without remembering the number of the fax extension.
2N ® - OMEGA Lite Basic services 1.20. Subscriber / CO Line Reservation You called an internal subscriber who is busy. You can hear the busy tone in your earpiece (- - - -). or You called an internal subscriber who is absent. You can hear the idle internal ringing tone in your earpiece (- - - -). or You tried to make a public line call (by dialing "0", e.g.), but all CO lines are busy. You can hear the busy tone in your earpiece (- - - -). In all the above mentioned cases, you can use the „Waiting for ...
2N ® - OMEGA Lite Basic services telephone starts ringing to announce you that the called line is free and you fail to pick up your handset within about 20 seconds, the service will be canceled automatically. User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services 1.21. Reverse Subscriber Line Mode Normally, after seizing the subscriber line, you get the internal dialing tone (————) and can access the CO line by dialing ‘0’. If, however, you are a frequent CO line caller, it is more advantageous for you to get access to the CO line directly (without dialing ‘0’) as if you had a direct public line. In fact, when you have seized your subscriber line, the PBX will search and assign to you the first free CO line immediately.
2N ® - OMEGA Lite Basic services 1.22. User Groups, DAY / NIGHT Modes User Groups Your 2N OMEGA LITE PBX can define 2 groups of users. Suppose that the PBX is located in a building shared by two companies, or a family house occupied by 2 families. The user group then includes all internal telephones belonging to one company or one family. It is the PBX software that defines which telephones belong to which group.
2N ® - OMEGA Lite Basic services 1.23. Automatic DAY / NIGHT Mode Switching To enable the automatic DAY / NIGHT mode switching for your group at set times: Pick up your hand set and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial "#801" With a pulse telephone set: Dial "7801" Further, in either case: Listen to service performing. Hang up.
2N ® - OMEGA Lite Basic services 1.24. DAY / NIGHT Mode Setting by Your Telephone Set To set the DAY / NIGHT mode of your PBX for your group: Pick up your handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial "#81" to set the DAY mode for your group, or or dial "#82" to set the NIGHT mode for your group. With a pulse telephone set: Dial "781" to set the DAY mode for your group, or or dial "782" to set the NIGHT mode for your group.
2N ® - OMEGA Lite Basic services 2. Mobility Extension Mobility Extension function (hereinafter ME) enables telephones (preferably GSM telephones to share internal line services (switching, dialing PSTN,..) outside the PBX. Simply put, if an internal line rings it enables simultaneous ringing of e.g., cellular telephone, and if a call is answered with the cellular telephone you can do anything with the call what you could on the respective internal line.
2N ® - OMEGA Lite Basic services or to If you want to activate ME after the second to eighth ring after the ringing on the internal line starts Further, in either case: Listen to the service execution message Hang up If you are activating the service from a cellular telephone (the telephone, to which the Mobility Extension service is routed): Call the number of the PBX external line (typically a GSM gateway) Depending on the administrator settings you may be asked to enter a password (the same as the pa
2N ® - OMEGA Lite Basic services If you want to deactivate the Mobility Extension service: Pick up the handset and wait until you hear the internal dialing tone (————) With a tone telephone set: If you want to deactivate the ME service With a pulse telephone set: If you want to deactivate the ME service Listen to the service execution message Hang up If you want to deactivate the Mobility Extension service from a cellular telephone: Call the number of the PBX external line (typically a GSM gateway) Dependin
2N ® - OMEGA Lite Basic services 2.2.
2N ® - OMEGA Lite Basic services Call the number of the PBX external line (typically a GSM gateway) Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————) If you want to activate ME right after the ringing on the internal line starts or or to If you want to activate ME after the first ring after the ringing on the internal line starts If you want to activate ME
2N ® - OMEGA Lite Basic services If you want to deactivate the Mobility Extension service: Pick up the handset and wait until you hear the internal dialing tone (————) With a tone telephone set: If you want to deactivate the ME service in the DAY mode With a pulse telephone set: If you want to deactivate the ME service in the DAY mode Listen to the service execution message Hang up If you want to deactivate the Mobility Extension service from a cellular telephone: Call the number of the PBX external line (t
2N ® - OMEGA Lite Basic services 2.3.
2N ® - OMEGA Lite Basic services Call the number of the PBX external line (typically a GSM gateway) Depending on the administrator settings you may be asked to enter a password (the same as the password of the respective internal line), otherwise wait until you hear the dialing tone and enter (————) If you want to activate ME right after the ringing on the internal line starts or or to If you want to activate ME after the first ring after the ringing on the internal line starts If you want to activate ME
2N ® - OMEGA Lite Basic services If you want to deactivate the Mobility Extension service: Pick up the handset and wait until you hear the internal dialing tone (————) With a tone telephone set: If you want to deactivate the ME service in the NIGHT mode With a pulse telephone set: If you want to deactivate the ME service in the NIGHT mode Listen to the service execution message Hang up If you want to deactivate the Mobility Extension service from a cellular telephone: Call the number of the PBX external lin
2N ® - OMEGA Lite Basic services 2.4. Mobility Extension – passive calls A passively initiated Mobility Extension call is such that the respective internal line, which has the Mobility Extension service activated, rings, i.e.
2N ® - OMEGA Lite Basic services 2.5.
2N ® - OMEGA Lite Basic services If you want deactivate the service of sending SMS at no answer: Pick up the handset and wait until you hear the internal dialing tone (————) With a tone telephone set: If you want to deactivate sending SMS at no answer With a pulse telephone set: If you want to deactivate sending SMS at no answer Listen to the service execution message Hang up If you want deactivate the service of sending SMS at no answer from a cellular telephone: Call the number of the PBX external line (t
2N ® - OMEGA Lite Basic services 2.6.
2N ® - OMEGA Lite Basic services At the moment when dialing is expected the time supervision is “running”. If no dialing took place within approximately 15s you will hear an intermittent tone. To return when the PBX receives the dialing: Dial “FLASH” simulation nn Dial the number of an internal PBX subscriber or the number of a service Speak or Listen to the service execution message Hang up or …. User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services 3. 2N OMEGA LITE, Your Answering, Recording, and Fax Machine Studies made by telecommunications companies estimate that 40% of incoming telephone calls are not successfully made (the called party is absent or busy). Therefore, your 2N OMEGA Lite PBX, in cooperation with the Messaging Server, can create a virtual answering and recording machine for each internal subscriber to record and transfer to LAN all messages.
2N ® - OMEGA Lite Basic services 3.1. „Answering and Recording Machine“ Activation Sometimes you cannot answer your calls in person. Here are some examples: 1. You are leaving your office or have an important meeting and want to forward your calls to the answering and recording machine. 2. You expect a lot of calls to come and want them to be recorded if you are busy. 3.
2N ® - OMEGA Lite Basic services Further, in either case: Listen to service performing message Hang up User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services 3.2. „Answering and Recording Machine“ Message Retrieving With an internal tone telephone set (this service is not available with pulse telephone sets): Pick up your handset and wait until you can hear the internal dialing tone (————) Dial "89“ nn Wait until the voice mail system answers and dial your subscriber line number.
2N ® - OMEGA Lite Basic services 3.3. „Answering and Recording Machine“ Deactivation To disable all types of your „answering and recording machine“ recoding: Pick up your telephone. In case of permanent forwarding, the voice message announces you that your call has been forwarded. With a tone telephone set: Dial ‘#10’. Listen to the service performing message. Hang up. With a pulse telephone set: Dial "710" Listen to the service performing message. Hang up. User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services 4. 2N OMEGA LITE, Your Cost Saving Machine Your 2N OMEGA LITE PBX helps you cut your telephone call costs significantly, namely by: GSM Telephony It is more cost-efficient for you to call to a mobile telephone from another mobile telephone rather than from a conventional fixed network. If two PBXs communicate with each other via a mobile network, it is cheaper in many cases than long-distance calls. This is what the GSM telephony built-in your 2N OMEGA LITE PBX offers.
2N ® - OMEGA Lite Basic services 5. 2N OMEGA LITE and Your LAN 2N OMEGA Lite is not only a PBX but a genuine communication system that can be fully integrated with your LAN. The system may include: Voice Mail Each subscriber has a voice mail box of its own for messages. You can retrieve your messages either using a telephone set or e-mail on the PC. Fax Server Allows to send and receive fax messages from and into your PC.
2N ® - OMEGA Lite Basic services 6. Power Outage In case of power outage, you can be switched to the CO line directly. As many subscribers can be switched only as there are CO lines connected to the PBX. If your telephone set uses a different type of dialing than that accepted by your PBX, you have to change it. Otherwise, the public exchange will ignore your dialing. Upon power recovery, you should switch your telephone set to the original type of dialing. User manual – Basic services www.2n.
2N ® - OMEGA Lite Basic services 7. Other Options and Accessories 2N COMFORT DOOR COMMUNICATOR COMFORT A doorlock communication system using your PBX telephone sets and distribution systems. Every PBX user can communicate with visitors at the entrance door using its desk telephone set. 2N ACCOUNT Software for filing, sorting and processing of call data of each line. 2N GSM GATEWAY Independent equipment for direct connection of a common telephone set or PBX to the GSM network.
2N ® - OMEGA Lite Basic services 8.
2N ® - OMEGA Lite Basic services F r J press ‘FLASH’ or ‘R’ not available with pulse telephone sets service under preparation, will be available soon. If you are interested in the service, you can order it as a software upgrade to your 2N OMEGA LITE communication system. User manual – Basic services www.2n.
