2ENTRY Helios Door Entry System User and Service Manual Version 2.
Dear customer, We congratulate you on having purchased the 2ENTRY Helios door communicator, which is the successor to the popular product 2N ® ENTRYCOM. We hope you will fully enjoy using this new product for a long time to come. Merits of the Product 1. Exclusive design, – high-grade stainless steel finish. 2. Slim line design – no cutting into a supporting wall is required. 3. Exclusive long-life white illumination – LEDs. 4. New waterproof design. 5. Buttons have no mechanical parts – long service life.
1. F E A T U R E S .................................................................................................. 4 1.1. OPTIONAL ACCESSORIES: .............................................................................................................. 4 2. P U R P O S E .................................................................................................... 5 3. P R O D U C T M I X ............................................................................................. 6 3.1. 3.
1.
2. Purpose The 2ENTRY Helios door communicator replaces a traditional door entry system which would traditionally have to have a whole cabled distribution infrastructure behind it. The connectivity of the unit is flexible in that as standard the unit can connect to any telephone system via either an analogue extension or trunk port. The Helios unit can also connect to any network provider’s analogue telephone line.
3. Product Mix 3.1. Basic and Extender Units Part No. 9135130E Basic unit 3 buttons Part No. 9135130KE Basic unit 3 buttons + keypad Part No. 9135181E Extender unit 8 buttons Part No. 9135160E Part No. 9135160KE Basic unit 3x2 buttons Basic unit 3x2 buttons + keypad Part No. 913582E Extender unit 8x2 buttons Part No. 9135310E Info panel Part No. 9135311E Info panel – name plate Part No.
3.2. Installation Accessories Part No. 9135331E Part No. 9135351E Part No. 9135361E Wall mounting roof for 1 module Dimensions (WxHxD): 103 x 218 x 60 mm Flush mounting box with 1-module frame Dimensions: 125 x 235 x 46 mm Hole: 110 x 220 x 50+- 5 mm Flush mounting box with 1-module roof Roof dimensions (WxHxD) : 129 x 240 x 41 mm Hole (WxHxD): 110 x 220 x 50mm +- 5mm Part No. 9135332E Part No. 9135352E Part No.
3.3. Increased Protection Accessories Part No. 9135511KE Part No. 9135515E Vandal resistant cover for Vandal resistant cover for one basic unit with keypad + Flush extension unit + Flush mounting box *) mounting box *) *) Attention! This box is not 9135351E !!! It is a special box only for Vandal resistant covers. Part No.
3.6. Video Accessories Part No. 9135210E In-built colour CCD camera PAL, resolution 420 TV rows, sensitivity 2 lux The camera can be built in any basic unit. In the case of poor light, the camera switches into the monochrome mode automatically. Supplementary infrared light. Horizontal/vertical tilting option. Part No. 9134147E 7" colour LCD monitor (TFT) Part No. 9134145E MPEG4 LAN video server The selected model features a composite video signal input with high sensitivity for long cabling runs.
4. Terminology Line pick-up/seizure/off-hook – call start, line locked, busy. Line hang-up/clear – call end, handset hang-up. DTMF – dual tone multi-frequency signalling. PSTN – public switched telephone network. Outgoing call – Helios-telephone connection made, e.g. by a pressing a button. Incoming call – telephone-Helios connection. Programming mode – Helios programming mode accessible from by dialling into the intercom only.
5. Function Description 5.1. From External User's View (Visitor) Like normal Doorbells, Helios buttons are provided with labels the visitor finds the appropriate button (e.g. Mr. Smith) and presses it this activates Helios to then dial the number pre-programmed for under that button, the visitor can then hear the ringing tone from the loudspeaker and the required (Mr. Smith‘s in this case) telephone is ringing.
5.3. From Internal User's View (Survey of Functions) • Calling to Helios You call the appropriate extension and Helios makes the call and gives a confirmation tone after two rings (or as pre-programmed). Now you can speak and control the 2 switches, program Helios (see later), and listen to what is going on outside and speak to the calling party if desired.. • Opening door Helios contains a switch to which an electric lock can be connected (not included in this pack).
5.4.
5.6. Call Termination Options - Summary 1. 2. 3. 4. 5. 6. 7. The busy or continuous tone *) after the call end. The ringing tone *) after a predefined count of rings. The subscriber “at the other end“ pressed . The preset maximum call duration has elapsed. 30 seconds after the switch use has elapsed. A Helios button was pressed during the call. The keypad button was pressed during the call (can be disabled).
5.9. DTMF Transmission during Outgoing Call This function enables the unit to transmit DTMF tones when the connection with one of the pre-programmed numbers has been established. It is used in combination with automatic information systems, voice mailboxes, etc., which ask the calling party to select a service using tone dialling. This function, however, does not allow you to call destinations other than the pre-programmed ones. 5.10.
Frequently Asked Questions Regarding Keypad Function • Can any of the switches be activated permanently? Yes, the additional switch can be activated by one password and deactivated by another. • Is it possible to arrange for the switch to be activated during the whole call? Yes, additional switch can do it. • Is it possible to use a single command to activate one switch first and the other later? Yes, it is possible to use parameter 824, Switch 2 delay.
Outgoing call Incoming call ! ----- " ! ! --- --! --! ! ! ! ! --- ! ! ! ! ----" --" " ----- " --"1) " "1) --!1) !1) " ! ------------- ----------------- " ----!2) ----! --- Telephone mode Hang-up Keypad Operation Button pressing – new call Call extension - DTMF Call termination - DTMF Hang-up upon continuous, busy or ringing tone Switch activation – DTMF password Programming start Switch activation – code lock DTMF into outgoing call Button replacing (speed dial from memory) Off-hook by ke
6. Installation Instructions 6.1. Start Up Please check the contents of your delivery: Basic unit 1 pc This manual 1 pc Inbus key 2/5 1 pc Transparent name plate foil of size A5 1 pc Dowels 2 pcs Screws 2 pcs Substitute name plate 1 pc Note: If you have bought a complete “packet“, the delivery may contain additional items including instructions for use and lists of available parts. 6.2.
Explanatory Notes to the Table Above: For the purpose hereof, indoor environment means: • Interior space with low relative humidity, such as corridors, offices and other environmentally controlled rooms. • Interior space where moisture condenses on walls but in no case flows down the walls, such as verandas, storing rooms, industrial facilities. • Exterior space sheltered against rain and water flowing down the walls, such as shelters, passageways.
Keep the following outdoor mounting principles: • Connect the button backlight for equipment heating – refer to Electrical Installation. • Fill the roof and the fill the gap with waterproof cement to prevent water from getting into the box (see Fig.). • Water must not flow in along or around the cables. Flush Mounting Use the installation instructions included in the flush mounting box delivery. Anti-Vandal Mounting Use the installation instructions included in the Anti-Vandal mask delivery. 6.3.
Label Material and Printing Every Helios delivery includes a sheet of transparent foil that can be easily printed, with a laser printer. Cut the printed foil into pieces and insert the labels into the name plates. Do not use paper to avoid water logging. Make sure that the text does not cover up the red arrows printed on the name plate, we recommend you to print the foil using a template (MS Word), available at www.2n.cz .
Description of Terminals This terminal protects Helios against static electricity damage. Switch 1 designed primarily for electric doorlock control. GND SW1 LIGHT LINE VIDEO These two terminals are connected to the 12V power supply with arbitrary polarity. The power supply can feed the electric lock too. These two terminals are connected to the analogue telephone line with any polarity. - Video signal output – used only if a camera unit is included.
7.1. Common Instalation Typical Electric Lock Connection Helios contains a solid-state switch equipped with V-MOS transistors, which is able to switch both ac and dc regardless of polarity. Make sure that the current and voltage values do not exceed limits (refer to the Technical Data) and that the technical parameters of the lock and power supply are compatible. El. lock Power supply AC or DC 12V Tel.
Typical Button Backlight Power Supply Helios features a high-quality white-LED name plate backlight. This backlight shows low power requirements, long life and even illumination of all name plates. If a standard 12 V electric lock (see above) is connected to Helios, the backlight can be powered using the lock power supply. Connect the power supply as shown in the figure.
Grounding Terminal Connection - Mandatory Any person that gets in contact with Helios may carry an electrostatic charge of several thousands of Volts. Drawing one’s finger near to the Helios metal panel may result in spark discharge. The purpose of the grounding terminal is to protect the product against this discharge. The terminal carries the charge from the panel to the ground directly, not through the Helios circuits.
Connection of Switch 2 A new additional switch, Part No. 9135250E, has been designed for Helios. It can be mounted into any basic unit, as an added option. To connect it, follow the instructions included in the switch delivery. 7.2. Camera Installation The camera unit, Part No. 9135210E, can be built into any Helios basic unit during installation or as an option to be added later. You can also use the camera unit in combination with any Vandal resistant panel.
7.4. Connection of Extender Units The easy installation of the button extender units is one of the great advantages of using the Helios system. The installation could not be easier - the units are connected using one cable (included in every extender delivery) in a chain manner (every element in the chain is connected with the preceding one). Every unit has two connectors – one input (for connection towards the Helios basic unit) and one output (for connection of another, remote unit).
Cable Interconnection of Units • • • Every extender unit delivery contains a connecting cable with identical ends. The connection ratio is 1:1. It is impossible to insert the connectors incorrectly because they are provided with a key. The basic unit is always on the left. The extender units are “chained“, each unit being connected with its neighbour. The cable cannot be pulled through the frame-connecting hole until the frames are interconnected (refer to the Mounting section).
Button Numbering 7 15 23 1 8 16 24 2 9 17 25 3 10 18 26 11 19 27 12 20 28 13 21 29 14 22 30 Same Numbering Plan if the unit has a keypad Button numbering – double-button sets 7 15 23 31 39 47 1 4 8 16 24 32 40 48 2 5 9 17 25 33 41 49 3 6 10 18 26 34 42 50 11 19 27 35 43 51 12 20 28 36 44 52 13 21 29 37 45 53 14 22 30 38 46 54 Same numbering plan if the unit has a keypad.
8. Programming All Helios parameters, including the keypad ones, are set remotely using any tonedialling telephone set (or a mobile phone). First call Helios and enter the programming mode. The access to this mode is service password protected. A voice menu is available in the programming mode and so you need not use this manual to program standard parameters. The menu is stored in the Helios memory in the default language.
has read all that relates to the current user position in the programming menu. The timeout can be prolonged – see the chart. Switch Password Programming Each switch can be controlled with up to 10 different passwords that are listed in the Helios memory. Passwords can be added to the list using functions 811 and 821 and deleted with functions 812 and 822 individually. The default status is a single password in the list, namely 00 for switch 1 and 11 for switch 2.
9. Full Parameter Chart Parameter Parameter Name 011-546 All button memories Range Up to 16 digits Default blank Note XXX NUMBER Memory number, 1 - 6 Button number, 01 - 54 Digits 0-9 can only be entered directly into the memories.
Parameter Parameter Name 911 912 913 915 921 922 923 924 931 932 933 934 935 936 937 938 941 942 943 944 945 951 952 953 954 961 Count of rings before incoming call answering Range Default 1-99 2 Max.
Parameter Parameter Name 963 964 965 971 974 976 977 991 997 Possibility to hang up by pressing the same button Possibility to dial the next number by pressing another button Possibility to hang up by pressing # (DTMF) Count of message repetitions Communicator identification number language selection for a message about a call termination language selection for a message of calling Service password Deletion of passwords of all switches Range Default Note 0 = no 1 = yes 1 0 = no 1 = yes 1 0 =
Account of parameters 941, 942, 943, 944 Busy tone Period Parameter 942 Tone time Space time 500 250 Parameter 943 Example: Tone – space difference is 500 – 250 = 250 ms ... Set parameter 944 to 300 ms. Note: Increase parameter 944 also when Hélios is placed in the hall or corridor with a large decay time. Account of parameters 951, 952, 953 Ringing tone (example) Ringing tone At this time Helios detects, that ringing tone had ended. Long space Param. 952 Param. 953 Param.
10. Maintenance Cleaning If used frequently, Helios, especially the keypad, gets dirty. To clean it, use a piece of soft cloth moistened with clean water. We recommend you to obey the following principles while cleaning: • Never use aggressive detergents (such as abrasives or strong disinfectants); • Clean the device in dry weather in order to make waste water evaporate quickly. Label Replacement, Programming Status Changes For necessary steps refer to the preceding subsections.
Evaluation of Situations in Speakerphone Automatic Dialling without Confirmation Situation Helios Action Busy tone Call or silence without previous ringing tone Hangs up in approximately 2 seconds and dials the next number. Waits for the preset timeout (log-in time), then hangs up and dials the next number. Hangs up in approximately 2 seconds and dials the next number. Regarded as a successful call, continues for the maximum timeout (maximum call duration). For details refer to the text under the table.
Note: It is sometimes difficult to recognise the above-described situations reliably due to a poor quality of the PSTN connection. Excessive noise in the surroundings may also have a negative impact. However, this may only decelerate automatic dialling (the busy tone may not be recognised, e.g.). Even if Helios cannot identify the DTMF, the connection is established (yet for a shorter time). Silent Automatic Multiple Number Dialling This mode fully conceals the fact that a telephone call is made.
11.2. Arrival/Departure, Day/Night Modes Helios can identify easily where to “route” (switch) a call after a button is pressed. All you have to do is call Helios and enter the following: I‘m leaving: password I‘m back: password All buttons can be switched all at once by a common Day/Night password or individually by separate Departure/Arrival passwords. How does switching work? • Every button has memories for 6 numbers (intended primarily for Automatic Multiple Number Dialling).
12. Technical Parameters 12.1.
2N TELEKOMUNIKACE a.s. PRAGUE: Modřanská 621, 143 01 Praha 4, tel.: +420 261 301 333, fax: +420 261 301 999, e-mail: sales@2n.cz, www.2n.cz © 2007, 2N TELEKOMUNIKACE a.s.. - Prague DR 1322v2.
