Manual

Troubleshooting 6.3
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6.3 Troubleshooting
For tips for the solution of other potential problems see faq.2n.cz.
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No LED is on after power up
u Check the power supply.
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All LEDs are on. No call is currently in progress.
u EasyGate is in the special PCManager-based programming mode - exit the
PCManager to reset EasyGate.
u Try to switch EasyGate off and on, the LEDs should go off in 3s and signal
the status of EasyGate.
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EasyGate does not register to the network
u Check the SIM card.
u Check the PIN.
u Check the antenna connection.
u Select a place with a good mobile network signal.
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No tone can be heard after line off-hook
u Check the telephone line connection.
u EasyGate is not initialized properly upon start (approx. 10s after power
up).
u EasyGate is not supplied with power.
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EasyGate keeps transmitting a tone during dialing, not receiving the dialing
u Select the correct dialing type (DTMF or pulse).
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EasyGate does not communicate with PC
u Check the serial cable connection.
u Check the COM number setting on PC.
u Check the COM parameters (1200-115200 bps, 8N1).
u EasyGate is not registered to the mobile network.
u A dialing or outgoing call establishing process takes place on EasyGate.
u An incoming call is ringing on EasyGate.